10de:0847 [HP Pavilion Slimline s3707c Desktop PC] modesetting fails; no signal to monitor

[Steven Usdansky]

Upon booting(live CD), as soon as modesetting kicks in, the monitor loses the signal and goes black. Cannot switch to a VT, but keyboard does appear to be active, as Ctl-Alt-Del will cause a reboot. Booting with nomodeset works; I expect it to work with modesetting, too.
.
I'm seeing the identical problem with Fedora Rawhide (what will be F19) when using version 3.8 or 3.9 kernels. I tried a version 3.8 kernel with a working F18 installation, and same problem, so it's not something new in Xorg or the nouveau driver, but how they interact with the newer kernels. No problems with version 3.7 or earlier kernels.

*-pci:1
          description: PCI bridge
          product: MCP78S [GeForce 8200] PCI Express Bridge
          vendor: NVIDIA Corporation
          physical id: b
          bus info: pci@0000:00:0b.0
          version: a1
          width: 32 bits
          clock: 33MHz
          capabilities: pci normal_decode bus_master cap_list
          resources: ioport:e000(size=4096) memory:fd000000-fe9fffff ioport:e6000000(size=167772160)
        *-display UNCLAIMED
             description: VGA compatible controller
             product: C78 [GeForce 9100]
             vendor: NVIDIA Corporation
             physical id: 0
             bus info: pci@0000:02:00.0
             version: a2
             width: 64 bits
             clock: 33MHz
             capabilities: vga_controller bus_master cap_list
             configuration: latency=0
             resources: memory:fd000000-fdffffff memory:e8000000-efffffff memory:e6000000-e7ffffff ioport:ec00(size=128) memory:fe9e0000-fe9fffff

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-7-generic 3.8.0-7.15
ProcVersionSignature: Ubuntu 3.8.0-7.15-generic 3.8.0
Uname: Linux 3.8.0-7-generic i686
ApportVersion: 2.8-0ubuntu4
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lubuntu 6475 F.... lxpanel
CRDA: Error: [Errno 2] No such file or directory: 'iw'
CasperVersion: 1.330
Date: Mon Feb 25 05:37:57 2013
LiveMediaBuild: Lubuntu 13.04 "Raring Ringtail" - Alpha i386 (20130223)
MachineType: HP-Pavilion FQ578AAR-ABA s3707c
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:

ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/username.seed boot=casper persistent initrd=/casper/initrd.lz nomodeset-- nomodeset
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-7-generic N/A
 linux-backports-modules-3.8.0-7-generic N/A
 linux-firmware 1.103
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/17/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.12
dmi.board.name: NutMeg
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.02
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.12:bd02/17/2009:svnHP-Pavilion:pnFQ578AAR-ABAs3707c:pvr:rvnPEGATRONCORPORATION:rnNutMeg:rvr1.02:cvnHewlett-Packard:ct3:cvrChassisVersion:
dmi.product.name: FQ578AAR-ABA s3707c
dmi.sys.vendor: HP-Pavilion

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to email the appropriate mailing list. If no response is received, then a bug may be opened on bugzilla.kernel.org.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

[RichardNeill (ubuntu-richardneill)]

I can add a little more here. I think this is a serious kernel regression, which occurred sometime after 3.3.8, and is not fixed as of 3.9.0. There are a lot of forum posts that seem to have the same issue, though few of them are informative.

I'm guessing that it only really bites people who have a dual-monitor setup, but prefer to use the Intel rather than nvidia/amd graphics.

My desktop PC uses an Intel i7 CPU, (containing an embedded GPU) and the motherboard's integrated graphics ports.
One HDMI, One DVI, each driving 1600x1200 LCDs.

This works fine (complete with acceleration, xrandr etc) under kernel 3.3.8 (eg Mageia 2), or the current Linux Mint Debian CD (kernel 3.2.0.4).

However, under more recent kernels, the screens (Mageia 3's kernel 3.8, or the Xubuntu 13.04 ISO, or the Saucy Nightly (kernel 3.9.0), the graphics simply don't work.
  * With the standard boot options ("quiet splash"), then the screens go blank immediately after leaving Grub. The machine is still responsive (the attached kindle switches into USB-drive mode, the LED on the USB flash drive I'm booting from keeps blinking, and Alt-SysRq can be used to do a shutdown/reboot).
  * If I remove "quiet splash", then I see a brief 1/2 second of 80x25 text before the LCDs go blank.
 * If I use "nomodeset", then the system boots up fine. But I have no acceleration, and no xrandr (and no ability to run the two monitors in any mode other than mirrored).

I can't get Xorg.0.log from the liveCD, but when the OS is installed, I see things like this:

--------------------------------------------

[ 466.556] (II) intel(0): EDID for output DP2
[ 466.556] (II) intel(0): Output VGA1 disconnected
[ 466.556] (II) intel(0): Output HDMI1 connected
[ 466.556] (II) intel(0): Output DP1 disconnected
[ 466.556] (II) intel(0): Output HDMI2 connected
[ 466.556] (II) intel(0): Output DP2 disconnected
[ 466.556] (II) intel(0): Using exact sizes for initial modes
[ 466.556] (II) intel(0): Output HDMI1 using initial mode 1600x1200
[ 466.556] (II) intel(0): Output HDMI2 using initial mode 1600x1200
[ 466.556] (II) intel(0): Using default gamma of (1.0, 1.0, 1.0) unless otherwise stated.
[ 466.556] (II) intel(0): Kernel page flipping support detected, enabling
[ 466.556] (==) intel(0): DPI set to (96, 96)
[ 466.556] (II) Loading sub module "fb"
[ 466.556] (II) LoadModule: "fb"
[ 466.556] (II) Loading /usr/lib64/xorg/modules/libfb.so
[ 466.556] (II) Module fb: vendor="X.Org Foundation"
[ 466.556] compiled for 1.13.4, module version = 1.0.0
[ 466.556] ABI class: X.Org ANSI C Emulation, version 0.4
[ 466.556] (II) Loading sub module "dri2"
[ 466.556] (II) LoadModule: "dri2"
[ 466.556] (II) Module "dri2" already built-in
[ 466.556] (==) Depth 24 pixmap format is 32 bpp
[ 466.556] (II) intel(0): [DRI2] Setup complete
[ 466.556] (II) intel(0): [DRI2] DRI driver: i965
[ 466.556] (II) intel(0): Allocated new frame buffer 1600x1200 stride 6656, tiled
[ 466.557] (II) UXA(0): Driver registered support for the following operations:
[ 466.557] (II) solid
[ 466.557] (II) copy
[ 466.557] (II) composite (RENDER accelerati...

[penalvch (penalvch)]

Steven Usdansky, could you please provide the full computer model as noted on the sticker?

[Steven Usdansky (usdanskys)]

Problem appears to be fixed in kernel 3.11

Product name on label: HP s3707c

From dmidecode:
Handle 0x0001, DMI type 1, 27 bytes
System Information
 Manufacturer: HP-Pavilion
 Product Name: FQ578AAR-ABA s3707c
 Version:
 Serial Number: MXW9050KY9
 UUID: F0FCF263-2B51-DE11-83CF-912A047DBC6A
 Wake-up Type: Power Switch
 SKU Number: FQ578AAR#ABA
 Family: 103C_53316J

[penalvch (penalvch)]

Steven Usdansky, could you please test for this problem (with no adjustment of default kernel parameters) in Trusty via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?