Activity log for bug #1107150

Date Who What changed Old value New value Message
2013-01-27 19:57:52 zaxx bug added bug
2013-01-27 20:00:08 Brad Figg linux (Ubuntu): status New Incomplete
2013-01-28 05:18:39 zaxx tags apport-collected precise running-unity staging
2013-01-28 05:18:40 zaxx description I built a new system and installed Ubuntu 12.10. The system has the following specifications: Samsung 840 Pro 128 GB Gigabyte P75-D3 Intel i7 3770 32 GB Ram Western Digital 1 TB Black (mounted as /home) Western Digital 3 TB Green (mounted as /media/data_drive) The initial Ubuntu 12.10 install took almost 6 hours as transfer rates were very slow. After reboot everything appeared very fast. However when I did an "apt-get update" the download took 20 seconds and the processing of lists took 19 minutes. I had 12.10 installed on another computer which was working great (older Althon system) so I installed the drive and tested the new machine. It suffered the same performance problems. I installed Windows 7 and performed speeds tests, it reported great results. I installed 12.04 onto the 1 TB drive and it did not suffer the same performance problems. Everything ran great. I then upgraded 12.10 to 13.04 (January 27, 2013) and it too suffered from the performance issue. It appears that a change between 12.04 to 12.10 impacts AHCI based systems specifically running the Intel B75 chipset. I am not certain but I think that either the motherboard is misrepresenting something (that 12.04 ignores but it impacts 12.10) or the kernel is not detecting the system correctly. I created a couple of pastebins with data collected: 12.10 Install: http://pastebin.ubuntu.com/1561660/ 12.04 Live Disk (was checked against installed version and data is mostly the same): http://paste.ubuntu.com/1565140/ I have a thread on the ubuntu forums that may provide additional details: http://ubuntuforums.org/showthread.php?t=2104709 I also started an e-mail thread to the ubuntu-users mailing list: http://ubuntu.5.n6.nabble.com/Seeking-Help-td5010422.html I have done a lot of troubleshooting and I feel that the problem must either be the kernel or the bios misrepresenting information. In either case I am stuck without any idea of where to go next with the debuging and diagnoses path. If any additional information needs to be collected, please let me know and I will work to assist. I built a new system and installed Ubuntu 12.10. The system has the following specifications: Samsung 840 Pro 128 GB Gigabyte P75-D3 Intel i7 3770 32 GB Ram Western Digital 1 TB Black (mounted as /home) Western Digital 3 TB Green (mounted as /media/data_drive) The initial Ubuntu 12.10 install took almost 6 hours as transfer rates were very slow. After reboot everything appeared very fast. However when I did an "apt-get update" the download took 20 seconds and the processing of lists took 19 minutes. I had 12.10 installed on another computer which was working great (older Althon system) so I installed the drive and tested the new machine. It suffered the same performance problems. I installed Windows 7 and performed speeds tests, it reported great results. I installed 12.04 onto the 1 TB drive and it did not suffer the same performance problems. Everything ran great. I then upgraded 12.10 to 13.04 (January 27, 2013) and it too suffered from the performance issue. It appears that a change between 12.04 to 12.10 impacts AHCI based systems specifically running the Intel B75 chipset. I am not certain but I think that either the motherboard is misrepresenting something (that 12.04 ignores but it impacts 12.10) or the kernel is not detecting the system correctly. I created a couple of pastebins with data collected: 12.10 Install: http://pastebin.ubuntu.com/1561660/ 12.04 Live Disk (was checked against installed version and data is mostly the same): http://paste.ubuntu.com/1565140/ I have a thread on the ubuntu forums that may provide additional details: http://ubuntuforums.org/showthread.php?t=2104709 I also started an e-mail thread to the ubuntu-users mailing list: http://ubuntu.5.n6.nabble.com/Seeking-Help-td5010422.html I have done a lot of troubleshooting and I feel that the problem must either be the kernel or the bios misrepresenting information. In either case I am stuck without any idea of where to go next with the debuging and diagnoses path. If any additional information needs to be collected, please let me know and I will work to assist. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu17.1 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: bakers 1729 F.... pulseaudio /dev/snd/controlC0: bakers 1729 F.... pulseaudio CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xf7110000 irq 45' Mixer name : 'Realtek ALC887-VD' Components : 'HDA:10ec0887,1458a002,00100302' Controls : 39 Simple ctrls : 20 Card1.Amixer.info: Card hw:1 'NVidia'/'HDA NVidia at 0xf7080000 irq 17' Mixer name : 'Nvidia GPU 42 HDMI/DP' Components : 'HDA:10de0042,14583553,00100100' Controls : 18 Simple ctrls : 3 DistroRelease: Ubuntu 12.04 IwConfig: lo no wireless extensions. eth0 no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. MarkForUpload: True NonfreeKernelModules: nvidia Package: linux (not installed) ProcEnviron: LANGUAGE=en_CA:en TERM=xterm PATH=(custom, no user) LANG=en_CA.UTF-8 SHELL=/bin/bash ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-36-generic-pae root=UUID=4f30252c-fa56-4d53-be78-117cddab55f4 ro quiet splash ProcVersionSignature: Ubuntu 3.2.0-36.57-generic-pae 3.2.35 RelatedPackageVersions: linux-restricted-modules-3.2.0-36-generic-pae N/A linux-backports-modules-3.2.0-36-generic-pae N/A linux-firmware 1.79.1 RfKill: StagingDrivers: mei Tags: precise running-unity staging Uname: Linux 3.2.0-36-generic-pae i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 08/21/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F9 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P75-D3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF9:bd08/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnP75-D3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd.
2013-01-28 05:18:43 zaxx attachment added AcpiTables.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503907/+files/AcpiTables.txt
2013-01-28 05:18:45 zaxx attachment added AlsaDevices.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503908/+files/AlsaDevices.txt
2013-01-28 05:18:47 zaxx attachment added AplayDevices.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503909/+files/AplayDevices.txt
2013-01-28 05:18:49 zaxx attachment added ArecordDevices.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503910/+files/ArecordDevices.txt
2013-01-28 05:18:51 zaxx attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503911/+files/BootDmesg.txt
2013-01-28 05:18:52 zaxx attachment added Card0.Amixer.values.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503912/+files/Card0.Amixer.values.txt
2013-01-28 05:18:54 zaxx attachment added Card0.Codecs.codec.2.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503913/+files/Card0.Codecs.codec.2.txt
2013-01-28 05:18:55 zaxx attachment added Card1.Amixer.values.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503914/+files/Card1.Amixer.values.txt
2013-01-28 05:18:57 zaxx attachment added Card1.Codecs.codec.0.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503915/+files/Card1.Codecs.codec.0.txt
2013-01-28 05:18:59 zaxx attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503916/+files/CurrentDmesg.txt
2013-01-28 05:19:01 zaxx attachment added Lspci.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503917/+files/Lspci.txt
2013-01-28 05:19:03 zaxx attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503918/+files/Lsusb.txt
2013-01-28 05:19:05 zaxx attachment added PciMultimedia.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503919/+files/PciMultimedia.txt
2013-01-28 05:19:06 zaxx attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503920/+files/ProcCpuinfo.txt
2013-01-28 05:19:08 zaxx attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503921/+files/ProcInterrupts.txt
2013-01-28 05:19:10 zaxx attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503922/+files/ProcModules.txt
2013-01-28 05:19:12 zaxx attachment added PulseList.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503923/+files/PulseList.txt
2013-01-28 05:19:16 zaxx attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503924/+files/UdevDb.txt
2013-01-28 05:19:20 zaxx attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503925/+files/UdevLog.txt
2013-01-28 05:19:24 zaxx attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1107150/+attachment/3503926/+files/WifiSyslog.txt
2013-01-28 18:45:02 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2013-01-28 18:46:31 Joseph Salisbury tags apport-collected precise running-unity staging apport-collected quantal raring running-unity staging
2013-01-29 02:41:10 zaxx linux (Ubuntu): status Incomplete Confirmed
2013-02-25 10:31:19 Mark Vels bug added subscriber Mark Vels
2013-02-27 20:25:15 Joseph Salisbury tags apport-collected quantal raring running-unity staging apport-collected kernel-da-key quantal raring running-unity staging
2013-03-07 21:16:44 Joseph Salisbury linux (Ubuntu): importance Medium High
2013-03-27 15:46:48 Joseph Salisbury tags apport-collected kernel-da-key quantal raring running-unity staging apport-collected kernel-da-key performing-bisect quantal raring running-unity staging
2013-07-23 17:27:55 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2013-09-29 19:14:34 Someone linux (Ubuntu): status Incomplete Confirmed
2013-09-29 19:44:54 Someone information type Public Public Security
2013-09-29 19:44:56 Someone information type Public Security Private Security
2013-09-29 19:45:02 Someone information type Private Security Public
2013-10-29 22:19:41 novalu bug added subscriber novalu
2013-11-06 17:29:37 Michisteiner bug added subscriber Michisteiner
2013-11-09 20:20:54 Benjamin Leppard bug added subscriber Benjamin Leppard
2013-12-07 05:38:10 penalvch tags apport-collected kernel-da-key performing-bisect quantal raring running-unity staging apport-collected bios-outdated-f11 kernel-da-key performing-bisect quantal raring running-unity staging
2013-12-19 16:02:48 penalvch summary B75 Chipset I/O Problems [Gigabyte P75-D3] I/O Problems
2013-12-19 16:04:26 penalvch linux (Ubuntu): status Confirmed Incomplete
2014-06-04 04:18:02 Launchpad Janitor linux (Ubuntu): status Incomplete Expired