14e4:16bc [Acer TravelMate B113] SD card reader not working

[Wildman]

I did create this report by request on
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1067222

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-22-generic 3.5.0-22.34
ProcVersionSignature: Ubuntu 3.5.0-22.34-generic 3.5.7.2
Uname: Linux 3.5.0-22-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.6.1-0ubuntu9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: asm 2648 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Sun Jan 13 09:08:10 2013
HibernationDevice: RESUME=UUID=e179b479-7a1f-4d86-919c-809b7e5d9e8e
InstallationDate: Installed on 2012-11-23 (50 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: Acer TravelMate B113
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-22-generic root=UUID=9970c24f-9031-493b-8aed-203fe69b911d ro crashkernel=384M-2G:64M,2G-:128M quiet splash pcie_aspm=force i915.i915_enable_fbc=1 drm.vblankoffdelay=1 i915.semaphores=1 i915.lvds_downclock=1 nmi_watchdog=0 acpi_backlight=vendor elevator=noop vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-22-generic N/A
 linux-backports-modules-3.5.0-22-generic N/A
 linux-firmware 1.95
RfKill:
 0: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/07/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: BA10_HX
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.08
dmi.modalias: dmi:bvnAcer:bvrV1.08:bd10/07/2012:svnAcer:pnTravelMateB113:pvrV1.08:rvnAcer:rnBA10_HX:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.08:
dmi.product.name: TravelMate B113
dmi.product.version: V1.08
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.8 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8-rc3-raring/

[Mishchenko Oleksandr (sasha-mishchenko-gmail)]

i'm install rc3 but changing nothing...

dmesg:

...
[ 7.852940] tg3 0000:04:00.0: irq 44 for MSI/MSI-X
[ 7.852951] tg3 0000:04:00.0: irq 45 for MSI/MSI-X
[ 7.852959] tg3 0000:04:00.0: irq 46 for MSI/MSI-X
[ 8.317551] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 11.096428] init: alsa-restore main process (1279) terminated with status 99
[ 12.429467] init: plymouth-stop pre-start process (1826) terminated with status 1
[ 17.086192] EXT4-fs (sdb1): mounted filesystem with writeback data mode. Opts: (null)
[ 30.553847] ehci-pci 0000:00:1a.0: setting latency timer to 64
[ 44.698174] mmc0: Card removed during transfer!
[ 44.698181] mmc0: Resetting controller.
[ 55.087451] mmc0: Timeout waiting for hardware interrupt.
[ 65.092206] mmc0: Timeout waiting for hardware interrupt.
[ 75.096957] mmc0: Timeout waiting for hardware interrupt.

and I have not connected sd-card

[Mishchenko Oleksandr (sasha-mishchenko-gmail)]

I did test original kernel rc3 too.
I found new issue.
With this kernel if I run
sudo modprobe -r tg3
or
sudo modprobe tg3
then I have mouted sd-card and system don't freeze after sleep(I did test it 2 or 3 times).
But I must do it manualy everytime. This is better than nothing...)))

[Mishchenko Oleksandr (sasha-mishchenko-gmail)]

Some time I must reload module tg3 twice for getting mounted sd-card.

I did test this issue for last official ubuntu kernel 3.5.0-22-generic and I have result similar to result with kernel 3.8-rc3.
Now I'm use last official kernel.

[Mishchenko Oleksandr (sasha-mishchenko-gmail)]

Sometimes my method not works and I must eject-insert card. Then I reload tg3 module and card will be mount.((

[Mishchenko Oleksandr (sasha-mishchenko-gmail)]

Card-reader can not work properly. I can read it but when I start to write big blocks of data then it freeze.
Only reboot can help me.
With ubuntu kernel 3.5 it work so badly than it works with 3.8-rc3...

[Mishchenko Oleksandr (sasha-mishchenko-gmail)]

I'm test ubuntu's kernel 3.8.rc7 (http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8-rc7-raring/) and 3.8-rc7 kernel from kernel.org.
I have still no working SD-card. Now reader not recognize my card until I reload tg3 module. After this it recognize it but I can not write to card more than 100-200mb. Devise hang up and in log I can see read many errors...

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[UniMedNet (unimednet)]

Still no working SD-card!

[penalvch (penalvch)]

Wildman, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (1.09). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

[Wildman (sasha-mishchenko)]

I have updated bios.

sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
V1.09
10/30/2012

Bug is still present.

[penalvch (penalvch)]

Wildman, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Wildman (sasha-mishchenko)]

Early I was test kernel 11.rc3. This bug is exist.
I mean in 11.rc4 it wiil exist too...

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[penalvch (penalvch)]

Wildman, could you please test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc4-saucy/ and comment to the results?

[Wildman (sasha-mishchenko)]

tested kernel 3.12rc4.
doesn't work too...

[penalvch (penalvch)]

Wildman, did this problem not occur in a release prior to Quantal?

[Wildman (sasha-mishchenko)]

I'm tested all 3.* kernels and have this bug too...
This chip is composite of card reader + ethernet devices. Ethernet device drives by module tg3. This module has bad work too...
I must reload module to start it. But after starting it works stable...
But card reader did not work for write big data everywhere.
Sometimes, after reload module, I can read some cards...

[penalvch (penalvch)]

Wildman, so to further clarify, the earliest release you tested is Precise?

[Wildman (sasha-mishchenko)]

I don't remember. I think 11.10 too...
Precise+ distributions were tested all. I tested all 3.* kernels from kernel.ubuntu.com on precise or on quantal. I'm download one of them (3.0,3.1,3.2,...) and test. If I do not forget, I tested 2.6.39 or some higher versions of kernel from 2.6.*

[penalvch (penalvch)]

Wildman, this may be a duplicate of 1178131. Could you please advise on if the following performed at a terminal provides a WORKAROUND:
rmmod tg3 && modprobe tg3

[Wildman (sasha-mishchenko)]

I did write early https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1099057/comments/5
This do not work for me. Some time after module reloaded module my card will be detected. But I can only read card (but error mesages in log also present). When I begin write to card then process hang up after 100-200Mb with many errors in logs...

[exzemat (exzemat)]

Hello,
I have not this computer, but I planning to by it.
So I saw that some of travelmate B-113 are sold with Linpus-linux:
http://www.acer.co.in/ac/en/IN/content/professional-model-datasheet/NX.V7QSI.001

Is it no possible to see haw Linpus-linux manage SD-Card module to update this in ubuntu for travelmate B-113 ?

Best regards

[Wildman (sasha-mishchenko)]

I had bought two Acer's notebooks with Linpus inside. First example has not boot and hang up when it booting.)))
Second(B-113) has boot in CLI...)))
I think Acer deploing Linpus (which was designed for Acer Aspire One) on all Acer's notebooks without Windows as alternative to show working hardware.

[penalvch (penalvch)]

Wildman, regarding https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1099057/comments/5 this test discussed what happens after suspend. Given how problems introduced after suspend are treated differently then those not after a suspend, would you like this bug report to focus on without suspending or with?

[Wildman (sasha-mishchenko)]

Early I make all my tests without suspending.
Now I have installed Kubuntu 13.10 x64 and test it in future(I have not any SD-card here).

[penalvch (penalvch)]

Wildman, did this problem not occur in a release prior to Precise?

[Wildman (sasha-mishchenko)]

I did not test prior to Precise distros, I test only older kernels on Precise or Quantal.
On Kubuntu 13.10 x64 I have error too. Dmesg output:
mmc0: Timeout waiting for hardware interrupt.

Module reload did not help for me in this release too.

[penalvch (penalvch)]

Wildman, for regression testing purposes, could you please test for this in Lucid via http://old-releases.ubuntu.com/releases/lucid/ ?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Michael Zverina (michael-zverina)]

Bug is still present with Saucy 13.10 ; Linux machine 3.11.0-14-generic #21-Ubuntu SMP Tue Nov 12 17:04:55 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux. ;

[Michael Zverina (michael-zverina)]

edit: just found
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1178131
covering this issue

[penalvch (penalvch)]

Michael Zverina, thank you for your comment. So your hardware may be tracked, could you please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

[Wildman (sasha-mishchenko)]

I did not test ubuntu 10.04 because it can not boot from usb flash...((( I do not know what is ti and download kubuntu.
I can not test lucid distro because livecd version of Kubuntu 10.04.4 x64 can not access card from terminal or dolphin...((( But recognize it. When I run dolphin or go to /media I have some problems...
I'm test 2.6.32 kernel(from lucid) on my Kubuntu 13.10 x63
It recognize card good. After recognize I can write to this card and have only one error in dmesg. After this I probe it second and dmesg get many errors. I reinsert card and card did not recognize after this and I must reboot system...

[Wildman (sasha-mishchenko)]

After error I'm reinsert card and card did not recognize. Dmesg was full of read error...

[penalvch (penalvch)]

Wildman, thank you for your comments. Could you please answer the following questions:
1) Regarding your comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1099057/comments/36 :
>"After this I probe it second and dmesg get many errors."

Could you please give the specific actions regarding "I probe it"? For example, did you execute a command at a terminal?

2) If you don't "probe it" in Lucid, does it still work after reinserting the card?

[Wildman (sasha-mishchenko)]

Probe it = copy 130mb to 16Gb microsd card in midnight commander.
It shows me in mc end of copying.
I'm run dmesg and can see one read error...(((
I'm go to mc and want copy another part of data and can not do this...(((
After this dmesg shows me lot of read error...
After reboot I can see: nothing was copied to card. I think all data was in cache and did not going to media...

[penalvch (penalvch)]

Wildman, thank you for providing the requested information. Could you please test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-rc5-trusty/ and advise to the results?

[Wildman (sasha-mishchenko)]

I use it as normal. And cardreader has error too as usual

[penalvch (penalvch)]

Wildman, the issue you are reporting is an upstream one. Could you please report this problem through the appropriate channel (would check in with linux-mmc and CC Chris Ball <email address hidden>) by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstream ?

Please provide a direct URL to your post once you have made it so that it may be tracked.

Thank you for your understanding.

[penalvch (penalvch)]

Wildman, could you please provide a direct URL to the mailinglist archive?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Gyuris Gellért (gellert-gyuris)]

This bug exixt in 3.13.0-34 to (14.04)

[Gyuris Gellért (gellert-gyuris)]

https://bugzilla.kernel.org/show_bug.cgi?id=73241
Is this the related upstream bugreport?

[penalvch (penalvch)]

Gyuris Gellért, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs