Ubuntu 12.04 latest update caused machine to crash

Bug #1095539 reported by John on 2013-01-03
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
New
Undecided
Unassigned
linux (Ubuntu)
High
Unassigned

Bug Description

Hello All,

[Ubuntu 12.04 LTS] Earlier this afternoon I allowed the automatic update to run and restarted the computer. After restarting the system presents the following error message:
[ 6.668278] 2:3:4: cannot set freq 48000 to ep 0x86

As a result there is only the text based logon screen available which appears to work correctly. In this I have executed the "sudo apt-get update" command however this appears to cycle through a number of files but it has not resolved my problem at all.

Any help to recover the system will be appreciated as (always) I have some important work in Blender, Salome and others that I have been bashing my head against a brick wall for a couple of months and need to continue working with for Uni.

Best regards
J

dobey (dobey) on 2013-01-03
affects: canonical-identity-provider → linux (Ubuntu)

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1095539

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: precise
Joseph Salisbury (jsalisbury) wrote :

Does this bug go away if you boot into the previous kernel?

Changed in linux (Ubuntu):
importance: Undecided → Medium
importance: Medium → High
tags: added: kernel-da-key regression-update
Julien Funk (jaboing) on 2013-01-09
Changed in linux (Ubuntu):
assignee: nobody → Ubuntu One Client Engineering team (ubuntuone-client-engineering)
tags: added: by-user on-production u1-client u1-ubuntu
tags: removed: u1-client
Changed in linux (Ubuntu):
assignee: Ubuntu One Client Engineering team (ubuntuone-client-engineering) → nobody
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