Ubuntu
linux package

package linux-image-3.5.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1094481 reported by Frogman on 2012-12-29

This bug report is a duplicate of: Bug #1160346: do-release-upgrade from Ubuntu 12.04 on Pentium-M fails, breaks system without any warning (This kernel does not support a non-PAE CPU). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Upgrading from 12.04 to 12.10

ProblemType: Package
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-21-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34
Uname: Linux 3.2.0-35-generic i686
ApportVersion: 2.6.1-0ubuntu9
AptOrdering:
linux-image-3.5.0-21-generic: Install
linux-image-3.5.0-21-generic: Configure
linux-image-extra-3.5.0-21-generic: Configure
linux-image-generic: Configure
linux-generic: Configure
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jporubek 2361 F.... pulseaudio
Date: Sat Dec 29 09:42:41 2012
DpkgTerminalLog:
Unpacking linux-image-3.5.0-21-generic (from .../linux-image-3.5.0-21-generic_3.5.0-21.32_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-21-generic_3.5.0-21.32_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature:
Unpacking linux-image-3.5.0-21-generic (from .../linux-image-3.5.0-21-generic_3.5.0-21.32_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-21-generic_3.5.0-21.32_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
MachineType: IBM 1830AKU
MarkForUpload: True
ProcFB:
0 radeondrmfb
1 VESA VGA
ProcKernelCmdLine: root=UUID=ec0b546b-3853-4ac0-8370-71e7bda48546 ro vga=773 splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.5.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to quantal on 2012-12-28 (0 days ago)
WpaSupplicantLog:

dmi.bios.date: 06/18/2004
dmi.bios.vendor: IBM
dmi.bios.version: 1RETCDWW (3.06f)
dmi.board.name: 1830AKU
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RETCDWW(3.06f):bd06/18/2004:svnIBM:pn1830AKU:pvrThinkPadR51:rvnIBM:rn1830AKU:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 1830AKU
dmi.product.version: ThinkPad R51
dmi.sys.vendor: IBM

Tags:

Revision history for this message

Frogman (jporubek) wrote on 2012-12-29:

AlsaInfo.txt Edit (16.8 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (88.7 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (25.1 KiB, text/plain; charset="utf-8")
Df.txt Edit (518 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (113.2 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (12.1 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (579 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (15.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (425 bytes, text/plain; charset="utf-8")
PccardctlIdent.txt Edit (113 bytes, text/plain; charset="utf-8")
PccardctlStatus.txt Edit (59 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (541 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (131.8 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (288.9 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (570.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2012-12-29: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Apport retracing service (apport) on 2013-01-04

tags:

removed: need-duplicate-check

Revision history for this message

Frogman (jporubek) wrote on 2013-01-04:

Basic problem was trying to install a PAE kernel with a processor that doesn't support PAE. Couldn't installer detect this and issue a message BEFORE proceeding with upgrade?