Ubuntu

Realtek 8111C chip - still not working at 1000 MBit on 12.04 LTS

Reported by LAZA on 2012-12-17
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Medium
Unassigned

Bug Description

I got new hardware and now mentioned the problem again and again...

Hardware:
Mainboard: Gigabyte GA-MA790GP-UD4H (rev. 1.0); BIOS F7c
NIC: Realtek 8111C chip (10/100/1000 Mbit)
http://www.gigabyte.de/products/product-page.aspx?pid=3003#sp

Cable: Cat5e and higher
Router: AVM FRITZ!BOX Fon WLAN 7360 SL in Port 1/2
http://www.avm.de/de/Produkte/FRITZBox/FRITZ_Box_7360/index.php

.

Description: Ubuntu 12.04.1 LTS
Release: 12.04

Linux xubuntu3 3.2.0-34-generic #53-Ubuntu SMP Thu Nov 15 10:48:16 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

lsmod:
Module Size Used by
usb_storage 49198 0
pci_stub 12622 1
vboxpci 23200 0
vboxnetadp 25670 0
vboxnetflt 23441 0
vboxdrv 320210 3 vboxpci,vboxnetadp,vboxnetflt
parport_pc 32866 0
ppdev 17113 0
vesafb 13844 1
snd_hda_codec_hdmi 32474 1
snd_hda_codec_realtek 224173 1
snd_hda_intel 33773 7
snd_hda_codec 127706 3 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 13668 1 snd_hda_codec
snd_seq_midi 13324 0
snd_pcm 97188 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_rawmidi 30748 1 snd_seq_midi
snd_seq_midi_event 14899 1 snd_seq_midi
sp5100_tco 13791 0
snd_seq 61896 2 snd_seq_midi,snd_seq_midi_event
snd_timer 29990 2 snd_pcm,snd_seq
snd_seq_device 14540 3 snd_seq_midi,snd_rawmidi,snd_seq
fglrx 4713309 373
psmouse 97443 0
serio_raw 13211 0
edac_core 53746 0
edac_mce_amd 23709 0
snd 78855 24 snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
it87 43384 0
hwmon_vid 12827 1 it87
k10temp 13166 0
i2c_piix4 13301 0
mac_hid 13253 0
soundcore 15091 1 snd
snd_page_alloc 18529 2 snd_hda_intel,snd_pcm
wmi 19256 0
lp 17799 0
parport 46562 3 parport_pc,ppdev,lp
pata_atiixp 13204 0
r8169 62099 0

ethtool:
Settings for eth0:
 Supported ports: [ TP MII ]
 Supported link modes: 10baseT/Half 10baseT/Full
                         100baseT/Half 100baseT/Full
                         1000baseT/Half 1000baseT/Full
 Supported pause frame use: No
 Supports auto-negotiation: Yes
 Advertised link modes: 10baseT/Half 10baseT/Full
                         100baseT/Half 100baseT/Full
                         1000baseT/Half 1000baseT/Full
 Advertised pause frame use: Symmetric Receive-only
 Advertised auto-negotiation: Yes
 Link partner advertised link modes: 10baseT/Half 10baseT/Full
                                      100baseT/Half 100baseT/Full
 Link partner advertised pause frame use: Symmetric Receive-only
 Link partner advertised auto-negotiation: Yes
 Speed: 100Mb/s
 Duplex: Full
 Port: MII
 PHYAD: 0
 Transceiver: internal
 Auto-negotiation: on
Cannot get wake-on-lan settings: Operation not permitted
 Current message level: 0x00000033 (51)
          drv probe ifdown ifup
Cannot get link status: Operation not permitted

Attached is the dmesg, and requested cat /proc/version_signature > version.log, sudo lspci -vnvn > lspci-vnvn.log

LAZA (laza74) wrote :
LAZA (laza74) wrote :
LAZA (laza74) wrote :
description: updated
description: updated

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: precise
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-raring/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
LAZA (laza74) wrote :

atm i got problems to install the mainline kernel, 'sudo dpkg -i *.deb' comes back within seconds and no kernel installed. Perhaps i have to uninstall fglrx and virtualbox...

Meanwhile, i installed the 3.5-kernel which is provided by Ubuntu and there the problem is not fixed!

I hope, this will help a bit to approach to the source of error.

LAZA (laza74) wrote :
LAZA (laza74) wrote :
LAZA (laza74) wrote :

I managed the installation of the Mainline Kernel 3.7.1 and got while the installation errors about missing firmware for the NIC - log is attached.

LAZA (laza74) wrote :

Okay, here some more attachments, that might help

tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
LAZA (laza74) wrote :
LAZA (laza74) wrote :

Changed to original Realtek module r8168 - still only 100 MBit and works not as flawless as the r8169. :-(

For those who wanna try it:
http://www.rvdavid.net/how-to-get-gigabit-speeds-from-rtl81118168b-pci-express-gigabit-ethernet-controller-on-ubuntu-linux/

LAZA (laza74) wrote :

So, now we have the problem:

Since some days my network information says "speed: 100 Mb/s".

In use is the "r8169" kernel modul, with the Linux 3.5.0-21-generic #32~precise1-Ubuntu kernel, and ethtool gives me this:

 Supported ports: [ TP MII ]
 Supported link modes: 10baseT/Half 10baseT/Full
                         100baseT/Half 100baseT/Full
                         1000baseT/Half 1000baseT/Full
 Supported pause frame use: No
 Supports auto-negotiation: Yes
 Advertised link modes: 10baseT/Half 10baseT/Full
                         100baseT/Half 100baseT/Full
                         1000baseT/Half 1000baseT/Full
 Advertised pause frame use: Symmetric Receive-only
 Advertised auto-negotiation: Yes
 Link partner advertised link modes: 10baseT/Half 10baseT/Full
                                      100baseT/Half 100baseT/Full
                                      1000baseT/Half 1000baseT/Full
 Link partner advertised pause frame use: Symmetric Receive-only
 Link partner advertised auto-negotiation: Yes
 Speed: 1000Mb/s
 Duplex: Full
 Port: MII
 PHYAD: 0
 Transceiver: internal
 Auto-negotiation: on
 Supports Wake-on: pumbg
 Wake-on: g
 Current message level: 0x00000033 (51)
          drv probe ifdown ifup

So thanks for the attention, i may be help you out if there are more questions.
Maybe it is the upstream kernel from Ubuntu (but which did not work for the first time i tried!)...

LAZA (laza74) wrote :

Sorry for the confusion!

The sentence have to read (as in the output of ethtools to see):
Since some days my network information says "speed: 1000 Mb/s" !!!

But i'm still unsure what was the trigger to get gigabit network working...

LAZA (laza74) wrote :

Some more infomations:

I buyed a SSD and did a new installation, 1000 MBit working out of the box!

Got some problems before with an Windows 8 installation (shut NIC down forever!) but now it works perfectly.
So anybody has to test more.

Thanks in advance!

LAZA, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1091049/comments/15 regarding this being fixed with a reinstall. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

tags: added: needs-kernel-logs needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Confirmed → Invalid
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