Activity log for bug #1074960

Date Who What changed Old value New value Message
2012-11-04 19:44:39 bruno pennec bug added bug
2012-11-04 19:44:39 bruno pennec attachment added DSDT.dsl https://bugs.launchpad.net/bugs/1074960/+attachment/3423938/+files/DSDT.dsl
2012-11-04 19:47:07 bruno pennec bug added subscriber Christopher M. Penalver
2012-11-04 20:00:13 Brad Figg linux (Ubuntu): status New Confirmed
2012-11-04 21:16:49 penalvch summary Backlight keys don't work on Toshiba L850D-11Z [Toshiba L850D-11Z] Backlight keys don't work
2012-11-04 21:23:54 penalvch linux (Ubuntu): importance Undecided Medium
2012-11-04 21:23:54 penalvch linux (Ubuntu): status Confirmed Incomplete
2012-11-05 21:04:28 bruno pennec tags amd64 apport-bug quantal running-unity amd64 apport-bug kernel-unable-to-test-upstream kernel-unable-to-test-upstream-v3.7-rc4-raring quantal running-unity
2012-11-05 22:24:42 penalvch tags amd64 apport-bug kernel-unable-to-test-upstream kernel-unable-to-test-upstream-v3.7-rc4-raring quantal running-unity amd64 apport-bug kernel-unable-to-test-upstream kernel-unable-to-test-upstream-v3.7-rc4 quantal running-unity
2012-11-05 22:26:15 penalvch description Hi, Symptoms : Backlight keys work (I get the slider on screen) , but there is no change on brightness. Other tests : - kernel 3.6.5 (ppa) gives same result than kernel 3.5.0-17 (default 12.10 configuration) - when Backlight is set to a new value(on the slider), a sleep and a wake up set the correct value on screen brightness - L850D-11Z is a dual GPU (AMD A8), so I take a look at acpi tree : - there is 2 directory acpi_vga0 and acpi_vga1 for the 2 radeon GPU - /sys/class/backlight/acpi_vgaX/actual_brightness had the right value (in the 2 directory) - changing /sys/class/backlight/acpi_vgaX/brightness change actual_brightness but had no effect on screen too From the log : On dmesg, i have this 2 errors, but they don't seem to be related to backlight variable _BCL : [ 30.212195] ACPI Error: Method parse/execution failed [\_SB_.PCI0.VGA_.AF03] (Node ffff8801a665c000), AE_AML_INFINITE_LOOP (20120711/psparse-536) [ 30.212214] ACPI Error: Method parse/execution failed [\_SB_.PCI0.VGA_.ATIF] (Node ffff8801a665ad98), AE_AML_INFINITE_LOOP (20120711/psparse-536) I do the standard reports on acpi, and get the following result : In result.log : PASSED: Test 88, Method _BCL returned a sane package of 10 integers. PASSED: Test 88, \_SB_.PCI0.PB3_.VGA_.LCD_._BCL correctly acquired and released locks 5 times. Test 89 of 94: Check _BCM (Set Brightness Level). ACPICA Exception AE_AML_PACKAGE_LIMIT during execution of method BLMP FAILED [CRITICAL] AEAMLPackgeLimit: Test 89, Detected error 'Package limit' when evaluating '\_SB_.PCI0.VGA_.LCD_._BCM'. PASSED: Test 89, \_SB_.PCI0.VGA_.LCD_._BCM correctly acquired and released locks 7 times. ACPICA Exception AE_AML_PACKAGE_LIMIT during execution of method BLMP FAILED [CRITICAL] AEAMLPackgeLimit: Test 89, Detected error 'Package limit' when evaluating '\_SB_.PCI0.PB2_.VGA_.LCD_._BCM'. PASSED: Test 89, \_SB_.PCI0.PB2_.VGA_.LCD_._BCM correctly acquired and released locks 7 times. ACPICA Exception AE_AML_PACKAGE_LIMIT during execution of method BLMP FAILED [CRITICAL] AEAMLPackgeLimit: Test 89, Detected error 'Package limit' when evaluating '\_SB_.PCI0.PB3_.VGA_.LCD_._BCM'. PASSED: Test 89, \_SB_.PCI0.PB3_.VGA_.LCD_._BCM correctly acquired and released locks 7 times. So i join DSDT.dsl to this report. I would add result.log if it is needed. best regards, bruno ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-17-generic 3.5.0-17.28 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic x86_64 NonfreeKernelModules: fglrx ApportVersion: 2.6.1-0ubuntu6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: bpennec 2051 F.... pulseaudio /dev/snd/controlC0: bpennec 2051 F.... pulseaudio Date: Sun Nov 4 20:14:31 2012 HibernationDevice: RESUME=UUID=4de0f688-762d-4c47-92ca-902baa5062a1 InstallationDate: Installed on 2012-11-02 (2 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: TOSHIBA SATELLITE L850D-11Z MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=43b5124e-2519-4e84-affb-124b98be7670 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.5.0-17-generic N/A linux-backports-modules-3.5.0-17-generic N/A linux-firmware 1.95 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/31/2012 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 1.20 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Pumori dmi.board.vendor: AMD dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvr1.20:bd07/31/2012:svnTOSHIBA:pnSATELLITEL850D-11Z:pvrPSKECE-01G009FR:rvnAMD:rnPumori:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: SATELLITE L850D-11Z dmi.product.version: PSKECE-01G009FR dmi.sys.vendor: TOSHIBA Backlight keys work (I get the slider on screen) , but there is no change on brightness. Other tests :    - kernel 3.6.5 (ppa) gives same result than kernel 3.5.0-17 (default 12.10 configuration)    - when Backlight is set to a new value(on the slider), a sleep and a wake up set the correct value on screen brightness    - L850D-11Z is a dual GPU (AMD A8), so I take a look at acpi tree :             - there is 2 directory acpi_vga0 and acpi_vga1 for the 2 radeon GPU             - /sys/class/backlight/acpi_vgaX/actual_brightness had the right value (in the 2 directory)             - changing /sys/class/backlight/acpi_vgaX/brightness change actual_brightness but had no effect on screen too From the log : On dmesg, i have this 2 errors, but they don't seem to be related to backlight variable _BCL : [ 30.212195] ACPI Error: Method parse/execution failed [\_SB_.PCI0.VGA_.AF03] (Node ffff8801a665c000), AE_AML_INFINITE_LOOP (20120711/psparse-536) [ 30.212214] ACPI Error: Method parse/execution failed [\_SB_.PCI0.VGA_.ATIF] (Node ffff8801a665ad98), AE_AML_INFINITE_LOOP (20120711/psparse-536) I do the standard reports on acpi, and get the following result : In result.log : PASSED: Test 88, Method _BCL returned a sane package of 10 integers. PASSED: Test 88, \_SB_.PCI0.PB3_.VGA_.LCD_._BCL correctly acquired and released locks 5 times. Test 89 of 94: Check _BCM (Set Brightness Level). ACPICA Exception AE_AML_PACKAGE_LIMIT during execution of method BLMP FAILED [CRITICAL] AEAMLPackgeLimit: Test 89, Detected error 'Package limit' when evaluating '\_SB_.PCI0.VGA_.LCD_._BCM'. PASSED: Test 89, \_SB_.PCI0.VGA_.LCD_._BCM correctly acquired and released locks 7 times. ACPICA Exception AE_AML_PACKAGE_LIMIT during execution of method BLMP FAILED [CRITICAL] AEAMLPackgeLimit: Test 89, Detected error 'Package limit' when evaluating '\_SB_.PCI0.PB2_.VGA_.LCD_._BCM'. PASSED: Test 89, \_SB_.PCI0.PB2_.VGA_.LCD_._BCM correctly acquired and released locks 7 times. ACPICA Exception AE_AML_PACKAGE_LIMIT during execution of method BLMP FAILED [CRITICAL] AEAMLPackgeLimit: Test 89, Detected error 'Package limit' when evaluating '\_SB_.PCI0.PB3_.VGA_.LCD_._BCM'. PASSED: Test 89, \_SB_.PCI0.PB3_.VGA_.LCD_._BCM correctly acquired and released locks 7 times. So i join DSDT.dsl to this report. I would add result.log if it is needed. WORKAROUND: Use the open source radeon driver. ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-17-generic 3.5.0-17.28 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic x86_64 NonfreeKernelModules: fglrx ApportVersion: 2.6.1-0ubuntu6 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: bpennec 2051 F.... pulseaudio  /dev/snd/controlC0: bpennec 2051 F.... pulseaudio Date: Sun Nov 4 20:14:31 2012 HibernationDevice: RESUME=UUID=4de0f688-762d-4c47-92ca-902baa5062a1 InstallationDate: Installed on 2012-11-02 (2 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: TOSHIBA SATELLITE L850D-11Z MarkForUpload: True ProcEnviron:  TERM=xterm  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=fr_FR.UTF-8  SHELL=/bin/bash ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=43b5124e-2519-4e84-affb-124b98be7670 ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.5.0-17-generic N/A  linux-backports-modules-3.5.0-17-generic N/A  linux-firmware 1.95 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/31/2012 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 1.20 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Pumori dmi.board.vendor: AMD dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvr1.20:bd07/31/2012:svnTOSHIBA:pnSATELLITEL850D-11Z:pvrPSKECE-01G009FR:rvnAMD:rnPumori:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: SATELLITE L850D-11Z dmi.product.version: PSKECE-01G009FR dmi.sys.vendor: TOSHIBA
2012-11-05 22:26:30 penalvch summary [Toshiba L850D-11Z] Backlight keys don't work [Toshiba L850D-11Z] Backlight keys don't work with fglrx-installer
2012-11-06 22:04:33 penalvch linux (Ubuntu): status Incomplete Confirmed
2012-11-06 22:04:53 penalvch bug task added fglrx-installer (Ubuntu)
2013-08-10 13:56:11 penalvch tags amd64 apport-bug kernel-unable-to-test-upstream kernel-unable-to-test-upstream-v3.7-rc4 quantal running-unity amd64 apport-bug bios-outdated-6.10 kernel-unable-to-test-upstream kernel-unable-to-test-upstream-v3.7-rc4 quantal running-unity
2013-08-10 13:58:48 penalvch linux (Ubuntu): status Confirmed Incomplete