I have a Dell Studio 1569 and I am running Ubuntu 12.04.1 LTS. When I attempt to shutdown my laptop, everything seems to go fine until "Will now Halt." (in the case of shutting down) or "Will now restart." (in the case of restarting). The system just hangs at this point and does not power off. If you wait approximately 22s, the kernel starts complaining about a soft lockup. I have tried shutting down from the menu, terminal, as root, etc and even changing runlevels to initiate a shutdown.
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AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: njackson 1834 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf0800000 irq 45'
Mixer name : 'Intel IbexPeak HDMI'
Components : 'HDA:10ec0269,10280417,00100004 HDA:80862804,80860101,00100000'
Controls : 35
Simple ctrls : 12
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=bb7e71f9-870d-4c91-9f29-8e9d8dd7c0e7
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 003: ID 0c45:6418 Microdia
MachineType: Dell Inc. Studio 1569
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-32-generic root=UUID=28941863-a94a-4d8f-af4c-5ab38c36a985 ro quiet splash acpi=debug acpi_backlight=vendor vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
RelatedPackageVersions:
linux-restricted-modules-3.2.0-32-generic N/A
linux-backports-modules-3.2.0-32-generic N/A
linux-firmware 1.79.1
StagingDrivers: mei
Tags: precise running-unity staging
Uname: Linux 3.2.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/31/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0R225F
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A09
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd03/31/2011:svnDellInc.:pnStudio1569:pvrA09:rvnDellInc.:rn0R225F:rvrA09:cvnDellInc.:ct8:cvrA09:
dmi.product.name: Studio 1569
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1072350
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.