Ubuntu
linux package

package linux-image-3.5.0-17-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1069063 reported by Ian Posner on 2012-10-20

This bug report is a duplicate of: Bug #1160346: do-release-upgrade from Ubuntu 12.04 on Pentium-M fails, breaks system without any warning (This kernel does not support a non-PAE CPU). Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

Failure during upgrade from 12.04 (fully patched).

ProblemType: Package
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
Uname: Linux 3.2.0-32-generic i686
ApportVersion: 2.6.1-0ubuntu3
AptOrdering:
linux-image-3.5.0-17-generic: Install
linux-image-3.5.0-17-generic: Configure
linux-image-extra-3.5.0-17-generic: Configure
linux-image-generic: Configure
linux-generic: Configure
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ian 2029 F.... pulseaudio
Date: Sat Oct 20 07:26:13 2012
DpkgTerminalLog:
Unpacking linux-image-3.5.0-17-generic (from .../linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature:
Unpacking linux-image-3.5.0-17-generic (from .../linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=0aac0b14-3e7f-4b99-8b39-825026d5fa91
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110426)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: IBM 2373geg
PccardctlIdent:
Socket 0:
   no product info available
Socket 1:
   no product info available
PccardctlStatus:
Socket 0:
   no card
Socket 1:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic root=UUID=9f2acba9-e07d-46d9-832a-a0c0374ba843 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.00-7ubuntu11
SourcePackage: linux
Title: package linux-image-3.5.0-17-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to quantal on 2012-10-19 (0 days ago)
dmi.bios.date: 06/18/2007
dmi.bios.vendor: IBM
dmi.bios.version: 1RETDRWW (3.23 )
dmi.board.name: 2373geg
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RETDRWW(3.23):bd06/18/2007:svnIBM:pn2373geg:pvrThinkPadT41p:rvnIBM:rn2373geg:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2373geg
dmi.product.version: ThinkPad T41p
dmi.sys.vendor: IBM

Tags:

Revision history for this message

Ian Posner (ian-datasurge) wrote on 2012-10-20:

AlsaInfo.txt Edit (16.4 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (62.2 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (4.8 KiB, text/plain; charset="utf-8")
Df.txt Edit (535 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (64.7 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (9.2 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (578 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (12.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (541 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.1 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (128 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (98.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (223.8 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (801.4 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2012-10-20

Changed in linux (Ubuntu):
status:	New → Confirmed

Apport retracing service (apport) on 2012-10-20

tags:

removed: need-duplicate-check

Revision history for this message

P (p92) wrote on 2012-10-20:

Is there any non-PAE kernel available on quantal ?

Revision history for this message

P (p92) wrote on 2012-10-20:

duplicate of #1066294

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2012-10-22:

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Ian Posner (ian-datasurge) wrote on 2012-10-22:

Following the last recommendation to run apt-get install -f, apt-get clean, apt-get update and install the package again, I can confirm that it still doesn't work.

The machine on which the install is being attempted is an IBM Thinkpad T41.