upgrade from 12.04 to 12.10 on a sans-pae CPU leaves kernel broken

[awol]

(Reading database ... 468632 files and directories currently installed.)
Unpacking linux-image-3.5.0-17-generic (from .../linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb (--unpack):
 subprocess new pre-installation script returned error exit status 1
No apport report written because MaxReports is reached already
                                                              Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic
run-parts: executing /etc/kernel/postrm.d/zz-extlinux 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic
P: Checking for EXTLINUX directory... found.
P: Writing config for /boot/vmlinuz-3.2.0-32-generic...
P: Writing config for /boot/vmlinuz-3.2.0-31-generic...
P: Writing config for /boot/vmlinuz-3.2.0-30-generic...
P: Writing config for /boot/vmlinuz-3.2.0-29-generic...
P: Writing config for /boot/vmlinuz-3.2.0-27-generic...
P: Writing config for /boot/vmlinuz-3.2.0-26-generic...
P: Writing config for /boot/vmlinuz-3.2.0-25-generic...
P: Writing config for /boot/vmlinuz-3.2.0-24-generic...
P: Writing config for /boot/vmlinuz-3.2.0-23-generic...
P: Installing debian theme... done.
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic
Selecting previously unselected package linux-image-extra-3.5.0-17-generic.
Unpacking linux-image-extra-3.5.0-17-generic (from .../linux-image-extra-3.5.0-17-generic_3.5.0-17.28_i386.deb) ...
Selecting previously unselected package linux-image-generic.
Unpacking linux-image-generic (from .../linux-image-generic_3.5.0.17.19_i386.deb) ...
Selecting previously unselected package linux-image-generic-pae.
Unpacking linux-image-generic-pae (from .../linux-image-generic-pae_3.5.0.17.19_i386.deb) ...
Errors were encountered while processing:
 /var/cache/apt/archives/linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
A package failed to install. Trying to recover:
dpkg: dependency problems prevent configuration of linux-image-generic:
 linux-image-generic depends on linux-image-3.5.0-17-generic; however:
  Package linux-image-3.5.0-17-generic is not installed.

dpkg: error processing linux-image-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-image-extra-3.5.0-17-generic:
 linux-image-extra-3.5.0-17-generic depends on linux-image-3.5.0-17-generic; however:
  Package linux-image-3.5.0-17-generic is not installed.

dpkg: error processing linux-image-extra-3.5.0-17-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-image-generic-pae:
 linux-image-generic-pae depends on linux-image-generic; however:
  Package linux-image-generic is not configured yet.

dpkg: error processing linux-image-generic-pae (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 linux-image-generic
 linux-image-extra-3.5.0-17-generic
 linux-image-generic-pae
---
ApportVersion: 2.6.1-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: awol 2137 F.... xfce4-volumed
                      awol 2154 F.... pulseaudio
 /dev/snd/controlC29: awol 2137 F.... xfce4-volumed
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=10f33804-1257-456a-9a7c-a4703c04fdc9
Lsusb:
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 002: ID 0718:1911 Imation Corp.
MachineType: IBM 23737WM
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic root=UUID=3fad3e28-9daa-4803-abcc-80b4f95d6ed3 ro splash quiet vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-32-generic N/A
 linux-backports-modules-3.2.0-32-generic N/A
 linux-firmware 1.95
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: quantal
Uname: Linux 3.2.0-32-generic i686
UpgradeStatus: Upgraded to quantal on 2012-10-19 (0 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 06/18/2007
dmi.bios.vendor: IBM
dmi.bios.version: 1RETDRWW (3.23 )
dmi.board.name: 23737WM
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RETDRWW(3.23):bd06/18/2007:svnIBM:pn23737WM:pvrThinkPadT42:rvnIBM:rn23737WM:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 23737WM
dmi.product.version: ThinkPad T42
dmi.sys.vendor: IBM

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1068862

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[awol (awol99)]

apport information

[awol (awol99)]

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[awol (awol99)]

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[awol (awol99)]

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[awol (awol99)]

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[awol (awol99)]

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[awol (awol99)]

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[awol (awol99)]

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[awol (awol99)]

Brad - i have done as you asked - thanks

On Sat, Oct 20, 2012 at 8:00 AM, Brad Figg <email address hidden> wrote:

> This bug is missing log files that will aid in diagnosing the problem.
> >From a terminal window please run:
>
> apport-collect 1068862
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> ** Tags added: quantal
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1068862
>
> Title:
> upgrade from 12.04 to 12.10 on a sans-pae CPU leaves kernel broken
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> (Reading database ... 468632 files and directories currently installed.)
> Unpacking linux-image-3.5.0-17-generic (from
> .../linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb) ...
> This kernel does not support a non-PAE CPU.
> dpkg: error processing
> /var/cache/apt/archives/linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb
> (--unpack):
> subprocess new pre-installation script returned error exit status 1
> No apport report written because MaxReports is reached already
> Examining
> /etc/kernel/postrm.d .
> run-parts: executing /etc/kernel/postrm.d/initramfs-tools
> 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic
> run-parts: executing /etc/kernel/postrm.d/zz-extlinux 3.5.0-17-generic
> /boot/vmlinuz-3.5.0-17-generic
> P: Checking for EXTLINUX directory... found.
> P: Writing config for /boot/vmlinuz-3.2.0-32-generic...
> P: Writing config for /boot/vmlinuz-3.2.0-31-generic...
> P: Writing config for /boot/vmlinuz-3.2.0-30-generic...
> P: Writing config for /boot/vmlinuz-3.2.0-29-generic...
> P: Writing config for /boot/vmlinuz-3.2.0-27-generic...
> P: Writing config for /boot/vmlinuz-3.2.0-26-generic...
> P: Writing config for /boot/vmlinuz-3.2.0-25-generic...
> P: Writing config for /boot/vmlinuz-3.2.0-24-generic...
> P: Writing config for /boot/vmlinuz-3.2.0-23-generic...
> P: Installing debian theme... done.
> run-parts: executing /etc/kernel/postrm.d/zz-update-grub
> 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic
> Selecting previously unselected package
> linux-image-extra-3.5.0-17-generic.
> Unpacking linux-image-extra-3.5.0-17-generic (from
> .../linux-image-extra-3.5.0-17-generic_3.5.0-17.28_i386.deb) ...
> Selecting previously unselected package linux-image-generic.
> Unpacking linux-image-generic (from
> .../linux-image-generic_3.5.0.17.19_i386.deb) ...
> Selecting previously unselected package linux-image-generic-pae.
> Unpacking linux-image-generic-pae (from
> .../linux-image-generic-pae_3.5.0.17.19_i386.deb) ...
> Errors were encountered while processing:
>
> /var/cache/apt/archives/linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb
> E: Sub-...

[awol (awol99)]

i'm backing data out now - my remedy will be to fresh install 12.10 - xubuntu from the mini.iso - iff that still works.

thanks be to the Flying Spaghetti Monster that the system is still working on the old kernel.

i'll take advice on who to thank apart from tFSM.

[awol (awol99)]

if i had a bigger HDD i'd do the fresh install with /home on a separate partition - then i could do future installs without having to back data out - ho hum.

[penalvch (penalvch)]

awol, thank you for reporting this and making Ubuntu better. However, if your CPU does not support PAE, problems attempting to upgrade to a PAE kernel are not supported. For more on this, please see the Ubuntu Technical Board announcement https://lists.ubuntu.com/archives/ubuntu-devel/2012-May/035176.html , Release Notes for Precise https://wiki.ubuntu.com/PrecisePangolin/ReleaseNotes/UbuntuDesktop#System_requirements , Release Notes for Quantal https://wiki.ubuntu.com/QuantalQuetzal/ReleaseNotes/UbuntuDesktop#QuantalQuetzal.2BAC8-ReleaseNotes.2BAC8-CommonInfrastructure.Linux_kernel_3.5.5 , and Ubuntu Community article https://help.ubuntu.com/community/EnablingPAE .

Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

[awol (awol99)]

Christopher,

i understand the issues and am making the emotional adjustment. i was aware
of the PAE thing HOWEVER i COULD have installed xubuntu 12.04 without
any knowledge of PAE and arrived in xubuntu 12.10 as i have without even
trying.

IF i were such a naive user i'd be out on a limb, surprised and possibly
disappointed. actually though i'm not stranded and have plenty of choice.
certainly by the end of the 12.04 cycle this hardware will seem quite
ancient.

a test (for PAE support) in Software Updater prior to advertising a version
update could have been done. yes i know hindsight is 20/20 BUT let's face
it MANY if not MOST ubuntu installs are done to upCycle ex Windows boxes -
old hardware is a BIG part of the scene.

thanks for your efforts.

On Sat, Oct 20, 2012 at 4:43 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> awol, thank you for reporting this and making Ubuntu better. However, if
> your CPU does not support PAE, problems attempting to upgrade to a PAE
> kernel are not supported. For more on this, please see the Ubuntu
> Technical Board announcement https://lists.ubuntu.com/archives/ubuntu-
> devel/2012-May/035176.html , Release Notes for Precise
>
> https://wiki.ubuntu.com/PrecisePangolin/ReleaseNotes/UbuntuDesktop#System_requirements
> , Release Notes for Quantal
>
> https://wiki.ubuntu.com/QuantalQuetzal/ReleaseNotes/UbuntuDesktop#QuantalQuetzal.2BAC8-ReleaseNotes.2BAC8-CommonInfrastructure.Linux_kernel_3.5.5
> , and Ubuntu Community article
> https://help.ubuntu.com/community/EnablingPAE .
>
> Thank you again for taking the time to report this bug and helping to
> make Ubuntu better. Please submit any future bugs you may find.
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Wishlist
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Won't Fix
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1068862
>
> Title:
> upgrade from 12.04 to 12.10 on a sans-pae CPU leaves kernel broken
>
> Status in “linux” package in Ubuntu:
> Won't Fix
>
> Bug description:
> (Reading database ... 468632 files and directories currently installed.)
> Unpacking linux-image-3.5.0-17-generic (from
> .../linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb) ...
> This kernel does not support a non-PAE CPU.
> dpkg: error processing
> /var/cache/apt/archives/linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb
> (--unpack):
> subprocess new pre-installation script returned error exit status 1
> No apport report written because MaxReports is reached already
> Examining
> /etc/kernel/postrm.d .
> run-parts: executing /etc/kernel/postrm.d/initramfs-tools
> 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic
> run-parts: executing /etc/kernel/postrm.d/zz-extlinux 3.5.0-17-generic
> /boot/vmlinuz-3.5.0-17-generic
> P: Checking for EXTLINUX directory... found.
> P: Writing config for /boot/vmlinuz-3.2.0-32-generic...
> P: Writing config for /boot/vmlinuz-3.2.0-31-generic...
> P: Writing config for /boot/vmlinuz-3.2.0-30-generic...
> P: Writing conf...

[Chris Bainbridge (chris-bainbridge)]

> a test (for PAE support) in Software Updater prior to advertising a version
> update could have been done.

I just filed bug #1160346 for this exact reason. An upgrade leaving a broken system, after downloading 1.5GB+ of data and over 1000 new packages, is not really acceptable when it is possible (and easy) to check whether the CPU and installed kernel support PAE.