package linux-image-3.5.0-17-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[Austin Leeds]

This error displayed after an upgrade to Ubuntu 12.10 on an IBM ThinkPad T42.

ProblemType: Package
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
Uname: Linux 3.2.0-32-generic i686
ApportVersion: 2.6.1-0ubuntu3
AptOrdering:
 linux-image-3.5.0-17-generic: Install
 linux-image-3.5.0-17-generic: Configure
 linux-image-extra-3.5.0-17-generic: Configure
 linux-image-generic: Configure
 linux-generic: Configure
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: austin 2249 F.... pulseaudio
Date: Thu Oct 18 14:26:31 2012
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=08d89059-854c-40ff-9767-33fa2b1dbcd5
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: IBM 2373JXU
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic root=UUID=a5be4363-e75c-4c1a-87f4-e31211f1d113 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.00-7ubuntu11
SourcePackage: linux
Title: package linux-image-3.5.0-17-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to quantal on 2012-10-18 (0 days ago)
dmi.bios.date: 06/18/2007
dmi.bios.vendor: IBM
dmi.bios.version: 1RETDRWW (3.23 )
dmi.board.name: 2373JXU
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnIBM:bvr1RETDRWW(3.23):bd06/18/2007:svnIBM:pn2373JXU:pvrThinkPadT42:rvnIBM:rn2373JXU:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 2373JXU
dmi.product.version: ThinkPad T42
dmi.sys.vendor: IBM

[Joseph Salisbury (jsalisbury)]

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Austin Leeds (firepowerforfreedom)]

Tried it - still says:
Errors were encountered while processing:
/var/cache/apt/archives/linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)