HP TouchSmart TX2 Kernel panic with 3.2.0-18 to 3.2.0-31 on boot

Bug #1061435 reported by cocoa117
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
High
Unassigned

Bug Description

I have seen number of similar kernel panic bug report on Ubuntu 12.04 during boot. However, none of the solution worked for me. E.g. bug 984387 answer 6, to remove blacklist ite_cir model. I checked on my computer, it don't have any samilar model.

Steps to reproduce:

- Install Ubuntu 12.04 on the TouchSmart TX2
- Reboot, it boots fine into the graphical desktop
- Install latest kernel from proposed (3.2.0-18 and 3.2.0-31)
- Reboot

Expected result:
- Desktop!

Actual result:
- Kernel panics with blinking capslock light before reaching the desktop.

I asked the kernel to log to console and it did spit out trace from a kernel panic, but all I got were the last few lines in a picture.

This problem appear to be occuring randomly, at the moment, I can't figure out what is causing it.

Revision history for this message
cocoa117 (cocoa117) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1061435

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
cocoa117 (cocoa117) wrote :

I am running Ubuntu 12.04, 64 bit

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → High
tags: added: kernel-da-key precise
tags: added: ticket-spin-lock
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