suspend/resume failed.

Bug #1047338 reported by Alessio Grosso Sgarrillo on 2012-09-07
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Medium
Unassigned

Bug Description

Suspend/Resume Failed.
PC go in suspend but it can't resume automatically any time.

INFO Version:

Description: Ubuntu quantal (development branch)
Release: 12.10

----------------------------------

INFO package:

linux:
   Installato: (nessuno)
  Candidato: 3.5.0.14.14
  Tabella versione:
     3.5.0.14.14 0
        500 http://it.archive.ubuntu.com/ubuntu/ quantal-proposed/main amd64 Packages
     3.5.0.13.13 0
        500 http://it.archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages

-------------------------------------

INFO pc:
XXX-pc
    description: Notebook
    product: Satellite L350D (123456789)
    vendor: TOSHIBA
    version: PSLE8E-026017IT
    serial: 190535***
    width: 64 bits
    capabilities: smbios-2.4 dmi-2.4 vsyscall32
    configuration: boot=normal chassis=notebook family=Type1Family sku=123456789 uuid=6CE13BF0-091F-11DE-BBA9-001E33A56E8A
  *-core
       description: Motherboard
       product: Portable PC
       vendor: TOSHIBA
       physical id: 0
       version: Base Board Version
       serial: None
       slot: Base Board Chassis Location
     *-firmware
          description: BIOS
          vendor: Insyde Corp.
          physical id: 0
          version: 1.80
          date: 09/01/2009
          size: 1MiB
          capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int9keyboard int10video acpi usb
     *-cpu
          description: CPU
          product: AMD Athlon(tm) X2 Dual-Core QL-64
          vendor: Advanced Micro Devices [AMD]
          physical id: 1b
          bus info: cpu@0
          version: AMD Athlon(tm) X2 Dual-Core QL-64
          serial: NotSupport
          slot: Socket M2/S1G1
          size: 1050MHz
          capacity: 2100MHz
          width: 64 bits
          clock: 1800MHz
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp x86-64 3dnowext 3dnow constant_tsc rep_good nopl nonstop_tsc extd_apicid pni cx16 lahf_lm cmp_legacy svm extapic cr8_legacy 3dnowprefetch osvw skinit hw_pstate lbrv svm_lock nrip_save cpufreq
        *-cache:0
             description: L1 cache
             physical id: 1c
             slot: L1 Cache
             size: 256KiB
             capacity: 256KiB
             capabilities: synchronous internal write-back unified
        *-cache:1
             description: L2 cache
             physical id: 1d
             slot: L2 Cache
             size: 1MiB
             capacity: 1MiB
             capabilities: synchronous internal write-back unified
     *-memory
          description: System Memory
          physical id: 1e
          slot: System board or motherboard
          size: 3GiB
          capacity: 3GiB
        *-bank:0
             description: SODIMM DDR2 Synchronous 667 MHz (1,5 ns)
             product: HYMP112S64CP6-S6
             vendor: Unknown
             physical id: 0
             serial: AD0000000000000001085100004022
             slot: SODIMM 0
             size: 1GiB
             width: 64 bits
             clock: 667MHz (1.5ns)
        *-bank:1
             description: SODIMM DDR2 Synchronous 667 MHz (1,5 ns)
             product: M4 70T5663QZ3-CF7
             vendor: Samsung
             physical id: 1
             serial: CE000000000000000208527578F4FA
             slot: SODIMM 1
             size: 2GiB
             width: 64 bits
             clock: 667MHz (1.5ns)
     *-pci:0
          description: Host bridge
          product: RS780 Host Bridge
          vendor: Advanced Micro Devices [AMD]
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 00
          width: 32 bits
          clock: 66MHz
        *-pci:0
             description: PCI bridge
             product: RS780/RS880 PCI to PCI bridge (int gfx)
             vendor: Advanced Micro Devices [AMD]
             physical id: 1
             bus info: pci@0000:00:01.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: pci ht normal_decode bus_master cap_list
             resources: ioport:6000(size=4096) memory:d6200000-d63fffff ioport:c0000000(size=268435456)
           *-display
                description: VGA compatible controller
                product: RS780MC [Mobility Radeon HD 3100 Graphics]
                vendor: Advanced Micro Devices [AMD] nee ATI
                physical id: 5
                bus info: pci@0000:01:05.0
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm msi vga_controller bus_master cap_list rom
                configuration: driver=radeon latency=0
                resources: irq:18 memory:c0000000-cfffffff ioport:6000(size=256) memory:d6300000-d630ffff memory:d6200000-d62fffff
        *-pci:1
             description: PCI bridge
             product: RS780/RS880 PCI to PCI bridge (PCIE port 0)
             vendor: Advanced Micro Devices [AMD]
             physical id: 4
             bus info: pci@0000:00:04.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:40 ioport:5000(size=4096) memory:d5200000-d61fffff ioport:d0000000(size=16777216)
        *-pci:2
             description: PCI bridge
             product: RS780/RS880 PCI to PCI bridge (PCIE port 1)
             vendor: Advanced Micro Devices [AMD]
             physical id: 5
             bus info: pci@0000:00:05.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:41 ioport:3000(size=8192) memory:d4200000-d51fffff ioport:d1000000(size=17825792)
           *-network
                description: Ethernet interface
                product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 0
                bus info: pci@0000:04:00.0
                logical name: eth0
                version: 02
                serial: 00:1e:33:bd:f7:e9
                size: 10Mbit/s
                capacity: 100Mbit/s
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10Mbit/s
                resources: irq:43 ioport:3000(size=256) memory:d1010000-d1010fff memory:d1000000-d100ffff memory:d1020000-d103ffff
        *-pci:3
             description: PCI bridge
             product: RS780 PCI to PCI bridge (PCIE port 2)
             vendor: Advanced Micro Devices [AMD]
             physical id: 6
             bus info: pci@0000:00:06.0
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:42 ioport:2000(size=4096) memory:d3100000-d41fffff ioport:d2100000(size=16777216)
           *-network
                description: Wireless interface
                product: AR242x / AR542x Wireless Network Adapter (PCI-Express)
                vendor: Atheros Communications Inc.
                physical id: 0
                bus info: pci@0000:05:00.0
                logical name: wlan0
                version: 01
                serial: 00:21:63:db:6e:f6
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=ath5k driverversion=3.5.0-13-generic firmware=N/A ip=192.168.1.4 latency=0 link=yes multicast=yes wireless=IEEE 802.11bg
                resources: irq:18 memory:d3100000-d310ffff
        *-storage
             description: SATA controller
             product: SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode]
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 11
             bus info: pci@0000:00:11.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: storage pm ahci_1.0 bus_master cap_list
             configuration: driver=ahci latency=64
             resources: irq:22 ioport:7038(size=8) ioport:704c(size=4) ioport:7030(size=8) ioport:7048(size=4) ioport:7010(size=16) memory:d6408000-d64083ff
        *-usb:0
             description: USB controller
             product: SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 12
             bus info: pci@0000:00:12.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:16 memory:d6407000-d6407fff
        *-usb:1
             description: USB controller
             product: SB7x0 USB OHCI1 Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 12.1
             bus info: pci@0000:00:12.1
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:16 memory:d6406000-d6406fff
        *-usb:2
             description: USB controller
             product: SB7x0/SB8x0/SB9x0 USB EHCI Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 12.2
             bus info: pci@0000:00:12.2
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci_hcd latency=64
             resources: irq:17 memory:d6408500-d64085ff
        *-usb:3
             description: USB controller
             product: SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 13
             bus info: pci@0000:00:13.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:18 memory:d6405000-d6405fff
        *-usb:4
             description: USB controller
             product: SB7x0 USB OHCI1 Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 13.1
             bus info: pci@0000:00:13.1
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci bus_master
             configuration: driver=ohci_hcd latency=64
             resources: irq:18 memory:d6404000-d6404fff
        *-usb:5
             description: USB controller
             product: SB7x0/SB8x0/SB9x0 USB EHCI Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 13.2
             bus info: pci@0000:00:13.2
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci_hcd latency=64
             resources: irq:19 memory:d6408400-d64084ff
        *-serial
             description: SMBus
             product: SBx00 SMBus Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 3a
             width: 32 bits
             clock: 66MHz
             capabilities: ht cap_list
             configuration: driver=piix4_smbus latency=0
             resources: irq:0
        *-ide
             description: IDE interface
             product: SB7x0/SB8x0/SB9x0 IDE Controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 14.1
             bus info: pci@0000:00:14.1
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ide msi bus_master cap_list
             configuration: driver=pata_atiixp latency=64
             resources: irq:16 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:7000(size=16)
        *-multimedia
             description: Audio device
             product: SBx00 Azalia (Intel HDA)
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 14.2
             bus info: pci@0000:00:14.2
             version: 00
             width: 64 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: driver=snd_hda_intel latency=64
             resources: irq:16 memory:d6400000-d6403fff
        *-isa
             description: ISA bridge
             product: SB7x0/SB8x0/SB9x0 LPC host controller
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 14.3
             bus info: pci@0000:00:14.3
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: isa bus_master
             configuration: latency=0
        *-pci:4
             description: PCI bridge
             product: SBx00 PCI to PCI Bridge
             vendor: Advanced Micro Devices [AMD] nee ATI
             physical id: 14.4
             bus info: pci@0000:00:14.4
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: pci normal_decode bus_master
             resources: ioport:1000(size=4096)
     *-pci:1
          description: Host bridge
          product: Family 11h Processor HyperTransport Configuration
          vendor: Advanced Micro Devices [AMD]
          physical id: 101
          bus info: pci@0000:00:18.0
          version: 40
          width: 32 bits
          clock: 33MHz
     *-pci:2
          description: Host bridge
          product: Family 11h Processor Address Map
          vendor: Advanced Micro Devices [AMD]
          physical id: 102
          bus info: pci@0000:00:18.1
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:3
          description: Host bridge
          product: Family 11h Processor DRAM Controller
          vendor: Advanced Micro Devices [AMD]
          physical id: 103
          bus info: pci@0000:00:18.2
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:4
          description: Host bridge
          product: Family 11h Processor Miscellaneous Control
          vendor: Advanced Micro Devices [AMD]
          physical id: 104
          bus info: pci@0000:00:18.3
          version: 00
          width: 32 bits
          clock: 33MHz
          configuration: driver=k10temp
          resources: irq:0
     *-pci:5
          description: Host bridge
          product: Family 11h Processor Link Control
          vendor: Advanced Micro Devices [AMD]
          physical id: 105
          bus info: pci@0000:00:18.4
          version: 00
          width: 32 bits
          clock: 33MHz
     *-scsi:0
          physical id: 1
          logical name: scsi0
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: TOSHIBA MK4058GS
             vendor: Toshiba
             physical id: 0.0.0
             bus info: scsi@0:0.0.0
             logical name: /dev/sda
             version: FF01
             serial: Y8SGF1E4S
             size: 372GiB (400GB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=5 sectorsize=512 signature=0003503a
           *-volume:0
                description: Windows NTFS volume
                physical id: 1
                bus info: scsi@0:0.0.0,1
                logical name: /dev/sda1
                logical name: /Archivio
                version: 3.1
                serial: 54c192a1-6f4d-7f4f-a6f4-cc1efe12d6ea
                size: 175GiB
                capacity: 175GiB
                capabilities: primary ntfs initialized
                configuration: clustersize=4096 created=2010-04-18 05:22:50 filesystem=ntfs label=Archivio mount.fstype=fuseblk mount.options=rw,nosuid,nodev,relatime,user_id=0,group_id=0,allow_other,blksize=4096 state=mounted
           *-volume:1
                description: Extended partition
                physical id: 2
                bus info: scsi@0:0.0.0,2
                logical name: /dev/sda2
                size: 103GiB
                capacity: 103GiB
                capabilities: primary extended partitioned partitioned:extended
              *-logicalvolume:0
                   description: Linux swap / Solaris partition
                   physical id: 5
                   logical name: /dev/sda5
                   capacity: 1906MiB
                   capabilities: nofs
              *-logicalvolume:1
                   description: Linux filesystem partition
                   physical id: 6
                   logical name: /dev/sda6
                   logical name: /
                   capacity: 27GiB
                   configuration: mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered state=mounted
              *-logicalvolume:2
                   description: Linux filesystem partition
                   physical id: 7
                   logical name: /dev/sda7
                   capacity: 71GiB
              *-logicalvolume:3
                   description: Linux swap / Solaris partition
                   physical id: 8
                   logical name: /dev/sda8
                   capacity: 2812MiB
                   capabilities: nofs
           *-volume:2
                description: Windows NTFS volume
                physical id: 3
                bus info: scsi@0:0.0.0,3
                logical name: /dev/sda3
                version: 3.1
                serial: eebf-a06b
                size: 89MiB
                capacity: 100MiB
                capabilities: primary bootable ntfs initialized
                configuration: clustersize=4096 created=2010-04-13 08:01:24 filesystem=ntfs label=System Reserved state=clean
           *-volume:3
                description: Windows NTFS volume
                physical id: 4
                bus info: scsi@0:0.0.0,4
                logical name: /dev/sda4
                version: 3.1
                serial: fe933a3d-f2b6-d545-b215-777761e369f0
                size: 93GiB
                capacity: 93GiB
                capabilities: primary ntfs initialized
                configuration: clustersize=4096 created=2010-04-13 08:01:30 filesystem=ntfs label=Windows state=clean
     *-scsi:1
          physical id: 2
          logical name: scsi2
          capabilities: emulated
        *-cdrom
             description: DVD-RAM writer
             product: CDDVDW TS-L633A
             vendor: TSSTcorp
             physical id: 0.0.0
             bus info: scsi@2:0.0.0
             logical name: /dev/cdrom
             logical name: /dev/cdrw
             logical name: /dev/dvd
             logical name: /dev/dvdrw
             logical name: /dev/sr0
             version: TO01
             capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
             configuration: ansiversion=5 status=nodisc

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-13-generic 3.5.0-13.14
ProcVersionSignature: Ubuntu 3.5.0-13.14-generic 3.5.3
Uname: Linux 3.5.0-13-generic x86_64
AcpiTables: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing /usr/share/apport/dump_acpi_tables.py: Permission denied
ApportVersion: 2.5.1-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: darkvisio 1925 F.... pulseaudio
Date: Fri Sep 7 14:44:09 2012
HibernationDevice: RESUME=UUID=4986fabc-fcae-4b86-934e-f2e140e37c3d
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120904.1)
MachineType: TOSHIBA Satellite L350D
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-13-generic root=UUID=a20f1c06-99e1-4eb4-b2a2-dfebfd60ce1a ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-13-generic N/A
 linux-backports-modules-3.5.0-13-generic N/A
 linux-firmware 1.91
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/01/2009
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.80
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: AMD
dmi.chassis.version: None
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd09/01/2009:svnTOSHIBA:pnSatelliteL350D:pvrPSLE8E-026017IT:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnAMD:ct10:cvrNone:
dmi.product.name: Satellite L350D
dmi.product.version: PSLE8E-026017IT
dmi.sys.vendor: TOSHIBA

Brad Figg (brad-figg) on 2012-09-07
Changed in linux (Ubuntu):
status: New → Confirmed
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu laptop testing tracker.

A list of all reports related to this bug can be found here:
http://laptop.qa.ubuntu.com/qatracker/reports/bugs/1047338

tags: added: laptop-testing
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.6 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc4-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: needs-upstream-testing
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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