[HP Pavilion a805n] Trackpad not recognized on Perixx Multiboard-716 wireless keyboard w/trackpad

Bug #1035547 reported by Alex Palecek
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Recently purchased a wireless keyboard with built-in touchpad (PERIBOARD-716 mfg'd by Perixx). Touchpad has proper mouse functionality, but no touchpad-specific features are available (multi-finger scrolling, etc.). In fact, it appears that it's not even recognized by the kernel as a trackpad.

I'm reporting this bug as suggested at: https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc_do_not_work_at_all.

I suspect this may be a kernel issue (as cat /proc/bus/input/device yields nothing specific to the touchpad, and the Mouse control panel doesn't show a Trackpad tab), but am reporting it here as the wiki page suggested, as I'm not totally sure this is a kernel issue.

Although I'm running Lucid (lacks true multitouch support), I was hoping to use a workaround to at least get two finger scrolling. No dice, it seems.

Attached: output of
   cat /var/log/Xorg.0.log
   xinput --list
   cat /proc/bus/input/devices

Thx
Alex

Ubuntu 10.04.4 LTS
xserver-xorg-input-synaptics: Installed: 1.2.2-1ubuntu4
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC880 Analog [ALC880 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rex 1425 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xcfdb8000 irq 16'
   Mixer name : 'Realtek ALC880'
   Components : 'HDA:10ec0880,08800000,00090500'
   Controls : 34
   Simple ctrls : 20
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=fc3a14fd-ec13-413a-a19c-71b8ff718623
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: HP Pavilion 061 PS519AA-ABA A805N
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-42-generic root=UUID=77efec03-1bd7-4125-bb79-19a29d810af7 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-42.95-generic 2.6.32.59+drm33.24
Regression: No
RelatedPackageVersions: linux-firmware 1.34.14
Reproducible: Yes
RfKill:
 0: phy1: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-42-generic i686
UserGroups: adm admin cdrom dialout disk lpadmin plugdev sambashare
WifiSyslog: Nov 29 00:33:53 core kernel: [ 572.433254] gvfsd-metadata[2322]: segfault at 8 ip 0804d35a sp bff63c50 error 4 in gvfsd-metadata[8048000+c000]
dmi.bios.date: 11/12/2004
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.10
dmi.board.name: Goldfish2
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.10:bd11/12/2004:svnHPPavilion061:pnPS519AA-ABAA805N:pvr0n81211RE101GOLDF00:rvnASUSTeKComputerINC.:rnGoldfish2:rvr1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: PS519AA-ABA A805N
dmi.product.version: 0n81211RE101GOLDF00
dmi.sys.vendor: HP Pavilion 061

Revision history for this message
Alex Palecek (alex-palecek) wrote :
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Alex Palecek (alex-palecek) wrote :
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Alex Palecek (alex-palecek) wrote :
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Alex Palecek (alex-palecek) wrote :

The same problem in Linux Mint 13 MATE 32-bit. I'm not sure if this is a linux kernel issue, or a distro-specific issue.

Some development has been done to support this hardware, but I'm not savvy enough to understand what the status of the patch is, nor indeed how kernel patching works. A couple links including developer's contact info:

http://us.generation-nt.com/s/patch+support+perixx/
http://us.generation-nt.com/patch-v3-0-3-support-perixx-peripad-701-hid-multitouch-help-206304162.html

Revision history for this message
Alex Palecek (alex-palecek) wrote :

Reassigning this bug from xf86-input-multitouch to linux-kernel , as implied by
https://wiki.ubuntu.com/DebuggingTouchpadDetection
under section "In case Touchpad features like scrolling, tapping, etc. do not work at all."

This reassignment seems supported by independent efforts to write a kernel patch (see links in #5).

Revision history for this message
Alex Palecek (alex-palecek) wrote :

This reassignment seems supported by independent efforts to write a kernel patch (see links in #5).

affects: xf86-input-multitouch (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1035547

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: lucid
Revision history for this message
Alex Palecek (alex-palecek) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
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Alex Palecek (alex-palecek) wrote : ArecordDevices.txt

apport information

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Alex Palecek (alex-palecek) wrote : BootDmesg.txt

apport information

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Alex Palecek (alex-palecek) wrote : Card0.Amixer.values.txt

apport information

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Alex Palecek (alex-palecek) wrote : Card0.Codecs.codec.0.txt

apport information

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Alex Palecek (alex-palecek) wrote : CurrentDmesg.txt

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Alex Palecek (alex-palecek) wrote : IwConfig.txt

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Alex Palecek (alex-palecek) wrote : Lspci.txt

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Alex Palecek (alex-palecek) wrote : Lsusb.txt

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Alex Palecek (alex-palecek) wrote : PciMultimedia.txt

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Alex Palecek (alex-palecek) wrote : ProcCpuinfo.txt

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Alex Palecek (alex-palecek) wrote : ProcInterrupts.txt

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Alex Palecek (alex-palecek) wrote : ProcModules.txt

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Alex Palecek (alex-palecek) wrote : UdevDb.txt

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Alex Palecek (alex-palecek) wrote : UdevLog.txt

apport information

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Alex Palecek (alex-palecek) wrote : Re: Trackpad not recognized on Perixx Multiboard-716 wireless keyboard w/trackpad

ran apport-collect as requested by bot.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc7-raring/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Alex Palecek (alex-palecek) wrote :

Tested using v3.7-rc7-raring.
After installing linux-image and linux-image-extra, still no go- synclient can't find a driver.

tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Alex Palecek, could you please provide the full computer model as noted on the sticker?

tags: added: needs-full-computer-model needs-upstream-testing
removed: trackpad
tags: added: kernel-bug-exists-upstream-v3.7-rc7
removed: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Alex Palecek (alex-palecek) wrote : Re: [Bug 1035547] Re: Trackpad not recognized on Perixx Multiboard-716 wireless keyboard w/trackpad
Download full text (4.4 KiB)

It's an HP Pavilion a805n

On Sun, Aug 11, 2013 at 8:31 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Alex Palecek, could you please provide the full computer model as noted
> on the sticker?
>
> ** Tags removed: trackpad
> ** Tags added: needs-full-computer-model needs-upstream-testing
>
> ** Tags removed: kernel-bug-exists-upstream
> ** Tags added: kernel-bug-exists-upstream-v3.7-rc7
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1035547
>
> Title:
> Trackpad not recognized on Perixx Multiboard-716 wireless keyboard
> w/trackpad
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Recently purchased a wireless keyboard with built-in touchpad
> (PERIBOARD-716 mfg'd by Perixx). Touchpad has proper mouse
> functionality, but no touchpad-specific features are available (multi-
> finger scrolling, etc.). In fact, it appears that it's not even
> recognized by the kernel as a trackpad.
>
> I'm reporting this bug as suggested at:
>
> https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc_do_not_work_at_all
> .
>
> I suspect this may be a kernel issue (as cat /proc/bus/input/device
> yields nothing specific to the touchpad, and the Mouse control panel
> doesn't show a Trackpad tab), but am reporting it here as the wiki
> page suggested, as I'm not totally sure this is a kernel issue.
>
> Although I'm running Lucid (lacks true multitouch support), I was
> hoping to use a workaround to at least get two finger scrolling. No
> dice, it seems.
>
> Attached: output of
> cat /var/log/Xorg.0.log
> xinput --list
> cat /proc/bus/input/devices
>
> Thx
> Alex
>
> Ubuntu 10.04.4 LTS
> xserver-xorg-input-synaptics: Installed: 1.2.2-1ubuntu4
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC880 Analog [ALC880 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: rex 1425 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xcfdb8000 irq 16'
> Mixer name : 'Realtek ALC880'
> Components : 'HDA:10ec0880,08800000,00090500'
> Controls : 34
> Simple ctrls : 20
> DistroRelease: Ubuntu 10.04
> HibernationDevice: RESUME=UUID=fc3a14fd-ec13-413a-a19c-71b8ff718623
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386
> (20100429)
> MachineType: HP Pavilion 061 PS519AA-ABA A805N
> Package: linux (not installed)
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-42-generic
> root=UUID=77efec03-1bd7-4125-bb79-19a29d810af7 ro quiet splash
> ProcEnviron:
> PATH=(custom, user)
> LANG=en_US.utf8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.32-42.95-generic 2.6.3...

Read more...

Revision history for this message
penalvch (penalvch) wrote : Re: Trackpad not recognized on Perixx Multiboard-716 wireless keyboard w/trackpad

Alex Palecek, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=449144#N1046 an update is available for your BIOS (3.28). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

Thank you for your understanding.

tags: added: bios-outdated-3.28
removed: needs-full-computer-model
summary: - Trackpad not recognized on Perixx Multiboard-716 wireless keyboard
- w/trackpad
+ [HP Pavilion a805n] Trackpad not recognized on Perixx Multiboard-716
+ wireless keyboard w/trackpad
Revision history for this message
Alex Palecek (alex-palecek) wrote : Re: [Bug 1035547] Re: Trackpad not recognized on Perixx Multiboard-716 wireless keyboard w/trackpad
Download full text (5.1 KiB)

Hi Christopher,

I gave this machine away a few months ago, and have since moved to a
different region, so I'm unable to verify BIOS or provide more details at
this time. Alas!

Thanks,
Alex

On Wed, Aug 14, 2013 at 7:31 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Alex Palecek, as per
>
> http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=449144#N1046
> an update is available for your BIOS (3.28). If you update to this, does
> it change anything?
>
> If not, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful.
>
> Thank you for your understanding.
>
> ** Tags removed: needs-full-computer-model
> ** Tags added: bios-outdated-3.28
>
> ** Summary changed:
>
> - Trackpad not recognized on Perixx Multiboard-716 wireless keyboard
> w/trackpad
> + [HP Pavilion a805n] Trackpad not recognized on Perixx Multiboard-716
> wireless keyboard w/trackpad
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1035547
>
> Title:
> [HP Pavilion a805n] Trackpad not recognized on Perixx Multiboard-716
> wireless keyboard w/trackpad
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Recently purchased a wireless keyboard with built-in touchpad
> (PERIBOARD-716 mfg'd by Perixx). Touchpad has proper mouse
> functionality, but no touchpad-specific features are available (multi-
> finger scrolling, etc.). In fact, it appears that it's not even
> recognized by the kernel as a trackpad.
>
> I'm reporting this bug as suggested at:
>
> https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc_do_not_work_at_all
> .
>
> I suspect this may be a kernel issue (as cat /proc/bus/input/device
> yields nothing specific to the touchpad, and the Mouse control panel
> doesn't show a Trackpad tab), but am reporting it here as the wiki
> page suggested, as I'm not totally sure this is a kernel issue.
>
> Although I'm running Lucid (lacks true multitouch support), I was
> hoping to use a workaround to at least get two finger scrolling. No
> dice, it seems.
>
> Attached: output of
> cat /var/log/Xorg.0.log
> xinput --list
> cat /proc/bus/input/devices
>
> Thx
> Alex
>
> Ubuntu 10.04.4 LTS
> xserver-xorg-input-synaptics: Installed: 1.2.2-1ubuntu4
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC880 Analog [ALC880 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: rex 1425 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel a...

Read more...

Revision history for this message
penalvch (penalvch) wrote :

Alex Palecek, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1035547/comments/30 regarding you no longer have the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
hibernick (hibernick)
Changed in linux (Ubuntu):
status: Invalid → Incomplete
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

hibernick, as this report is closed, please do not toggle the status or add attachments.

If you are having an issue, please file a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

Changed in linux (Ubuntu):
importance: Medium → Undecided
status: Confirmed → Invalid
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