"8:-1:4: cannot set freq 48000 to ep 0x86" with Logitech Webcam Pro 9000

Bug #1026056 reported by Marcin Juszkiewicz on 2012-07-18
This bug report is a duplicate of:  Bug #1018020: Logitech webcam not working. Edit Remove
This bug affects 8 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

I bought Logitech Webcam Pro 9000 because of audio/video quality and recommendations from other Ubuntu users.

But it randomly works - most of time the only reaction is:

Recognition after insert:

[ 60.616697] usb 1-1.5.1: new high-speed USB device number 8 using ehci_hcd
[ 60.942401] uvcvideo: Found UVC 1.00 device <unnamed> (046d:0809)
[ 60.976594] input: UVC Camera (046d:0809) as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5.1/1-1.5.1:1.0/input/input16
[ 61.492683] usb 1-1.2: usbfs: interface 1 claimed by usblp while 'colord-sane' sets config #1
[ 61.506618] set resolution quirk: cval->res = 384
[ 65.990059] usb 1-1.2: usbfs: interface 1 claimed by usblp while 'colord-sane' sets config #1

Audio disaster when try to use:
[ 371.720094] 8:-1:4: cannot set freq 48000 to ep 0x86
[ 388.844268] 8:-1:4: cannot set freq 48000 to ep 0x86
[ 410.764815] 8:-1:4: cannot set freq 48000 to ep 0x86

Ideas? Replugging does not help.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-4-generic 3.5.0-4.4
ProcVersionSignature: Ubuntu 3.5.0-4.4-generic 3.5.0-rc6
Uname: Linux 3.5.0-4-generic x86_64
ApportVersion: 2.3-0ubuntu4
Architecture: amd64
 /dev/snd/controlC1: hrw 3244 F.... pulseaudio
 /dev/snd/controlC2: hrw 3244 F.... pulseaudio
 /dev/snd/controlC0: hrw 3244 F.... pulseaudio
 /dev/snd/pcmC0D0p: hrw 3244 F...m pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Wed Jul 18 12:04:12 2012
MachineType: Gigabyte Technology Co., Ltd. P67X-UD3-B3
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-4-generic root=UUID=b998ea79-ff6e-44e6-b6d4-b5eddddedde0 ro nodmraid 8250.nr_uarts=7 quiet splash vt.handoff=7
 linux-restricted-modules-3.5.0-4-generic N/A
 linux-backports-modules-3.5.0-4-generic N/A
 linux-firmware 1.84
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/21/2012
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F9
dmi.board.name: P67X-UD3-B3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF9:bd03/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnP67X-UD3-B3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP67X-UD3-B3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: P67X-UD3-B3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Marcin Juszkiewicz (hrw) wrote :
Brad Figg (brad-figg) on 2012-07-18
Changed in linux (Ubuntu):
status: New → Confirmed
Joseph Salisbury (jsalisbury) wrote :

I believe this is a duplicate of bug 1018020

There is a test kernel in the bug that you can try.

Changed in linux (Ubuntu):
importance: Undecided → Medium
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