Touchpad being detected as PS/2 Mouse

Bug #1022421 reported by Eric Freeman
36
This bug affects 8 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Touchpad features are not available in Gnome. Upon further inspection, the Touchpad tab is missing in Mouse settings and /proc/bus/input/devices shows a PS/2 Mouse as being detected.

Computer Model: Acer Aspire V3=771G

Ubuntu 12.04 x86_64
Kernel: 3.2.0-26-generic

I: Bus=0011 Vendor=0002 Product=0001 Version=0000
N: Name="PS/2 Generic Mouse"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input7
U: Uniq=
H: Handlers=mouse0 event7
B: PROP=0
B: EV=7
B: KEY=70000 0 0 0 0
B: REL=3
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC271X Analog [ALC271X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: eric 2034 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xd3610000 irq 45'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0269,10250686,00100100 HDA:80862806,80860101,00100000'
   Controls : 26
   Simple ctrls : 12
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=7e514c2f-3ca5-4f90-946f-ef08cfc5375e
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Acer Aspire V3-771
Package: linux-generic 3.2.0.26.28
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-26-generic root=UUID=6ff47a5a-49e1-4404-9560-5d69ba728702 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-26-generic N/A
 linux-backports-modules-3.2.0-26-generic N/A
 linux-firmware 1.79
StagingDrivers: rts_pstor mei
Tags: precise staging
Uname: Linux 3.2.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 04/19/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA70_HC
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.06:bd04/19/2012:svnAcer:pnAspireV3-771:pvrV1.06:rvnAcer:rnVA70_HC:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V3-771
dmi.product.version: V1.06
dmi.sys.vendor: Acer

Revision history for this message
Eric Freeman (efreem01) wrote :
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Eric Freeman (efreem01) wrote :
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Eric Freeman (efreem01) wrote :
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Eric Freeman (efreem01) wrote : AcpiTables.txt

apport information

tags: added: apport-collected precise staging
description: updated
Revision history for this message
Eric Freeman (efreem01) wrote : AlsaDevices.txt

apport information

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Eric Freeman (efreem01) wrote : AplayDevices.txt

apport information

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Eric Freeman (efreem01) wrote : BootDmesg.txt

apport information

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Eric Freeman (efreem01) wrote : CRDA.txt

apport information

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Eric Freeman (efreem01) wrote : Card0.Amixer.values.txt

apport information

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Eric Freeman (efreem01) wrote : Card0.Codecs.codec.0.txt

apport information

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Eric Freeman (efreem01) wrote : Card0.Codecs.codec.3.txt

apport information

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Eric Freeman (efreem01) wrote : CurrentDmesg.txt

apport information

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Eric Freeman (efreem01) wrote : Dependencies.txt

apport information

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Eric Freeman (efreem01) wrote : IwConfig.txt

apport information

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Eric Freeman (efreem01) wrote : Lspci.txt

apport information

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Eric Freeman (efreem01) wrote : Lsusb.txt

apport information

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Eric Freeman (efreem01) wrote : PciMultimedia.txt

apport information

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Eric Freeman (efreem01) wrote : ProcCpuinfo.txt

apport information

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Eric Freeman (efreem01) wrote : ProcInterrupts.txt

apport information

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Eric Freeman (efreem01) wrote : ProcModules.txt

apport information

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Eric Freeman (efreem01) wrote : PulseList.txt

apport information

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Eric Freeman (efreem01) wrote : RfKill.txt

apport information

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Eric Freeman (efreem01) wrote : UdevDb.txt

apport information

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Eric Freeman (efreem01) wrote : UdevLog.txt

apport information

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Eric Freeman (efreem01) wrote : WifiSyslog.txt

apport information

Brad Figg (brad-figg)
affects: linux-meta (Ubuntu) → linux (Ubuntu)
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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
yusuf75 (yusuf-uzunyilmaz-googlemail) wrote :

same problem here with a ACER V3-771G

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Matt Smith (melkor-orangepalantir) wrote :

This appears to be a regression in the kernel.

Revision history for this message
penalvch (penalvch) wrote :

Eric Freeman, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: bios-outdated-1.15 needs-upstream-testing
removed: touchpad
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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