Comment 17 for bug 1021069

David Gerard, well Lucid isn't even supported anymore since last May, so staying on Lucid wouldn't be advised due to lack of security updated.

Despite this, what was requested in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1021069/comments/15 was not a reimage, but an upgrade of the BIOS.

As well, the problem will never be if Canonical cares, as they are only one component in the Ubuntu community. Placing the blame on one sliver of the community, when this report does not have nearly enough details for any developer from any community to work on this (ex. does the most updated BIOS address the problem, what is the commit causing this problem, is this affecting the latest mainline kernel, is this affecting latest Saucy release, etc.) is silly.

It's not they don't care, it's more of 1,000,000+ outstanding bug reports, yours is one with far less details to fix then others, let alone a specialist for this problem can just swoop in with little info and drop some code.