Transfer data to usb very slow.

[Nobody79]

- Very slow transfer of data type (Divx) on usb stick, compared to the 32
- bit version of Ubuntu.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: nautilus 1:3.4.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
Date: Tue Jun 12 19:52:02 2012
GsettingsChanges:

InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: stefano 1851 F.... pulseaudio
 /dev/snd/controlC0: stefano 1851 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xc4500000 irq 45'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,103c144a,00100402'
   Controls : 16
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xc4420000 irq 46'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=d735f077-c841-4ecd-b988-2305d5bfdb25
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=6d514db2-a089-412a-8e1d-44dbc403b8b8 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/stefano not ours.
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
Tags: precise staging precise staging
Uname: Linux 3.2.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 11/07/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.29
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 144A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 65.38
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd11/07/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr059B110000243010010020100:rvnHewlett-Packard:rn144A:rvr65.38:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: 059B110000243010010020100
dmi.sys.vendor: Hewlett-Packard

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.5kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.5-rc2-quantal/

[Joseph Salisbury (jsalisbury)]

Also, we would like to collect some additional information about your system. From a terminal, please run the following:

apport-collect 1012280

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Nobody79 (nobody79)]

apport information

[Ming Lei (tom-leiming)]

It is very difficult to troubleshoot this performance problem without
usb mon trace, so could you provide the trace result according to
the guide in Documentation/usb/usbmon.txt or the link[1]?

[1], http://www.mjmwired.net/kernel/Documentation/usb/usbmon.txt

thanks,
--
Ming Lei

[Nobody79 (nobody79)]

This problem exists only in my pc with ubuntu 64bit not 32bit Ubuntu and not with windows 7 (64bit).

[Nobody79 (nobody79)]

This problem exists only in my pc with ubuntu 64bit not with ubuntu 32bit and not with windows 7 (64bit), then most probably because of a bug in the linux kernel 64bit.

[Nobody79 (nobody79)]

This problem only occurs with transfer of divx on usb stick. But not with other types of data.

[Ming Lei (tom-leiming)]

On Thu, Jun 14, 2012 at 4:05 PM, Nobody79 <email address hidden> wrote:
> This problem only occurs with transfer of divx on usb stick. But not
> with other types of data.

Without the trace in #24, it is no way to decide why your transfer is slow
and how slow it is, so mark it as incomplete.

[penalvch (penalvch)]

Nobody 79, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please plug the USB transfer device into your computer, remove all other USB devices, execute the following at a terminal, and post the results to this report:
lsusb

As well, could you please provide the information following http://www.mjmwired.net/kernel/Documentation/usb/usbmon.txt ?

In addition, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested and remove the tag:
needs-upstream-testing

This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the text:
needs-upstream-testing

If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

Please let us know your results. Thank you for your understanding.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

[Tobias Oelgarte (tobias-oelgarte)]

I have the same issue. Under Ubuntu 10.10 i fixed that by enforcing Ubuntu to mount USB devices as "sync" and not as "async". But as time went by, i don't know anymore how i did that or if it is still possible. At the moment the speed is very slow (5-7 MB/s), while i could write files easily faster then 20 MB/s under Ubuntu 10.10.

Maybe someone can give me a hint to enable auto mounting with the sync option to compare the speed?

[Tobias Oelgarte (tobias-oelgarte)]

PS: It is usually faster to copy big files in row (one after the other), but currently i get a speed up if i copy more then one file at the same time, which shouldn't be the case.

[penalvch (penalvch)]

Tobias Oelgarte / Alessandro ZAPPALA, could you please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs

When opening up the new report, please feel free to subscribe me to it.

Alessandro ZAPPALA, please do not edit the Bug Description, tags, or further toggle this report.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[cengopon (pognonec)]

Ubuntu 13.10 64 bits here, and also VERY slow transfer to USB key. Starts OK, then gradually decreases to around 1MB/sec.

[penalvch (penalvch)]

pognonec, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports

the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being addressed as quickly as possible.

Thank you for your understanding.

[penalvch (penalvch)]

Salim, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being addressed as quickly as possible.

No need exists to comment here at this time. After reading the above documentation in it's entirety, if you have further questions or comments, you are welcome to redirect them to the appropriate mailing list or forum via http://www.ubuntu.com/support/community/mailinglists , or you may contact me directly.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]