12.04: Copying large files to external fat32 and ntfs usb drives fails

Bug #1009433 reported by Barış Ürüm
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

When doing a large file copy to an ntfs external usb2 disk the copy bar is never %100 and when the copying freezes it also freezes the whole mounted drive making filesystem browsing impossible. It can also be reproduced with a FAT32 usb memory stick. It can also be reproduced while copying with cp command. Copying files to or from internal ext4 partitions goes on smoothly without errors.
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AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'USB'/'PreSonus Audio AudioBox USB at usb-0000:00:04.0-4, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB194f:0301'
   Controls : 0
   Simple ctrls : 0
Card0.Amixer.values:

Card1.Amixer.info:
 Card hw:1 'Juli'/'ESI Juli@ at 0x9000, irq 19'
   Mixer name : 'ICE1724 - multitrack'
   Components : ''
   Controls : 36
   Simple ctrls : 14
Card2.Amixer.info:
 Card hw:2 'NVidia'/'HDA NVidia at 0xed000000 irq 16'
   Mixer name : 'Nvidia GPU 11 HDMI/DP'
   Components : 'HDA:10de0011,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
DistroRelease: Ubuntu 12.04
InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. M720-US3
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=5e761d5f-8961-4550-b9a6-b481f4a4a5b6 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
RfKill:

SourcePackage: linux
Tags: precise precise
Uname: Linux 3.2.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin nopasswdlogin plugdev sambashare sudo
WifiSyslog: Jun 10 22:44:35 xstudiodesktop kernel: [ 2432.120084] 3:2:1: cannot get freq at ep 0x1
dmi.bios.date: 01/08/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F2
dmi.board.name: M720-US3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd01/08/2009:svnGigabyteTechnologyCo.,Ltd.:pnM720-US3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM720-US3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: M720-US3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Aaron Cossey (aaron-cossey) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please include the information requested at https://help.ubuntu.com/community/DebuggingUSBStorage as separate attachments.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

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Barış Ürüm (barisurum-gmail) wrote :
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Barış Ürüm (barisurum-gmail) wrote :
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Barış Ürüm (barisurum-gmail) wrote :
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Barış Ürüm (barisurum-gmail) wrote :
description: updated
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Patrick Santos (milljudgement+ubuntu) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://help.ubuntu.com/community/ReportingBugs.

(As a note on the attached dmesg logs I am seeing a lot of I/O error.)

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1009433

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: precise
Revision history for this message
Barış Ürüm (barisurum-gmail) wrote :

I've run apport-collect 1009433 and updated the bug status as confirmed.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: apport-collected
description: updated
Revision history for this message
Barış Ürüm (barisurum-gmail) wrote : AcpiTables.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : AlsaDevices.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : AplayDevices.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : ArecordDevices.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : AudioDevicesInUse.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : BootDmesg.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : Card1.Amixer.values.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : Card2.Amixer.values.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : Card2.Codecs.codec.0.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : Card2.Codecs.codec.1.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : Card2.Codecs.codec.2.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : Card2.Codecs.codec.3.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : CurrentDmesg.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : Lspci.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : Lsusb.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : PciMultimedia.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : ProcCpuinfo.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : ProcInterrupts.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : ProcModules.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : PulseList.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : UdevDb.txt

apport information

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Barış Ürüm (barisurum-gmail) wrote : UdevLog.txt

apport information

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Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.5kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.5-rc2-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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