Ubuntu
linux package

package linux-image-3.2.0-24-generic 3.2.0-24.37 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

Bug #1009176 reported by Don Pearce on 2012-06-05

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

Ubuntu 12.04 LTS (64bit)
MEM= 3.9 GiB
Processor= AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ × 2
Disk= 799.2 GB

Here is the detailed info.

installArchives() failed: Setting up linux-image-3.2.0-24-generic (3.2.0-24.37) ...
Running depmod.
sh: 1: /usr/sbin/update-initramfs: not found
Failed to create initrd image.
dpkg: error processing linux-image-3.2.0-24-generic (--configure):
subprocess installed post-installation script returned error exit status 2
dpkg: dependency problems prevent configuration of linux-image-generic:
linux-image-generic depends on linux-image-3.2.0-24-generic; however:
  Package linux-image-3.2.0-24-generic is not configured yet.
dpkg: error processing linux-image-generic (--configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-generic:
linux-generic depends on linux-image-generic (= 3.2.0.24.26); however:
  Package linux-image-generic is not configured yet.
dpkg: error processing linux-generic (--configure):
dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
No apport report written because the error message indicates its a followup error from a previous failure.
Errors were encountered while processing:
linux-image-3.2.0-24-generic
linux-image-generic
linux-generic
Error in function:
SystemError: E:Sub-process /usr/bin/dpkg returned an error code (1)
Setting up linux-image-3.2.0-24-generic (3.2.0-24.37) ...
Running depmod.
sh: 1: /usr/sbin/update-initramfs: not found
Failed to create initrd image.
dpkg: error processing linux-image-3.2.0-24-generic (--configure):
subprocess installed post-installation script returned error exit status 2
dpkg: dependency problems prevent configuration of linux-image-generic:
linux-image-generic depends on linux-image-3.2.0-24-generic; however:
  Package linux-image-3.2.0-24-generic is not configured yet.
dpkg: error processing linux-image-generic (--configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-generic:
linux-generic depends on linux-image-generic (= 3.2.0.24.26); however:
  Package linux-image-generic is not configured yet.
dpkg: error processing linux-generic (--configure):
dependency problems - leaving unconfigured

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic 3.2.0-24.37
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
AptOrdering:
linux-image-3.2.0-24-generic: Configure
linux-image-generic: Configure
linux-generic: Configure
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: don 1914 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
Card hw:0 'NVidia'/'HDA NVidia at 0xf5ef0000 irq 20'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,14627250,00100001'
   Controls : 39
   Simple ctrls : 22
Date: Tue Jun 5 12:16:36 2012
ErrorMessage: subprocess installed post-installation script returned error exit status 2
HibernationDevice: RESUME=UUID=52196eb0-af0e-4177-8efe-a030cf8ace75
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
IwConfig:
lo no wireless extensions.

eth1 no wireless extensions.

eth0 no wireless extensions.
MachineType: MSI MS-7250
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic root=UUID=28005b91-5252-49a5-a94e-1b78b87b886e ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 1.99-21ubuntu3.1
RfKill:

SourcePackage: linux
Title: package linux-image-3.2.0-24-generic 3.2.0-24.37 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/17/2007
dmi.bios.vendor: MS-7250
dmi.bios.version: V1.7
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7250
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnMS-7250:bvrV1.7:bd05/17/2007:svnMSI:pnMS-7250:pvr1.0:rvnMSI:rnMS-7250:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MS-7250
dmi.product.version: 1.0
dmi.sys.vendor: MSI

Tags:

Revision history for this message

Don Pearce (don-pearce) wrote on 2012-06-05:

AcpiTables.txt Edit (95.6 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (547 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (277 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (392 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (57.8 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (4.4 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (13.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (785 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (2.0 KiB, text/plain; charset="utf-8")
Df.txt Edit (335 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (58.4 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (8.8 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (292 bytes, text/plain; charset="utf-8")
DuplicateSignature.txt Edit (293 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (36.7 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (378 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (957 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (135.4 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (278.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (104.1 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2012-06-05

Changed in linux (Ubuntu):
status:	New → Confirmed

Apport retracing service (apport) on 2012-06-05

tags:

removed: need-duplicate-check

Joseph Salisbury (jsalisbury) on 2012-06-05

Changed in linux (Ubuntu):
importance:	Undecided → Medium
tags:	added: initramfs-not-found kernel-da-key

Revision history for this message

Don Pearce (don-pearce) wrote on 2012-06-06:

Hi guys, I have some more info for you;
This problem messed-up my 3.2.0-24-generic and it will not boot.
I can only get into the system by picking previous versions and 3.2.0-23-generic.
So whatever the fix turns out to be, I need to install it from there.
THX!

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2012-06-06:

Can you try the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Don Pearce (don-pearce) on 2012-06-07

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Don Pearce (don-pearce) wrote on 2012-06-07:

OK Joseph, I did it and I got the exact same results. :-(
It did say something about 3 file that were not previously installed or removed.
Sorry, but I was unable to capture it. It did not name the files anyway.
But I am sure it was from an update before the one that contained 3.2.0-24-generic.
... and the bubbling pot grows cloudier...

Revision history for this message

Don Pearce (don-pearce) wrote on 2012-06-07:

Woo Hoo!
I was able to capture it!
******************************

Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
3 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up linux-image-3.2.0-24-generic (3.2.0-24.37) ...
Running depmod.
sh: 1: /usr/sbin/update-initramfs: not found
Failed to create initrd image.
dpkg: error processing linux-image-3.2.0-24-generic (--configure):
subprocess installed post-installation script returned error exit status 2
dpkg: dependency problems prevent configuration of linux-image-generic:
linux-image-generic depends on linux-image-3.2.0-24-generic; however:
  Package linux-image-3.2.0-24-generic is not configured yet.
dpkg: error processing linux-image-generic (--configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-generic:
linux-generic depends on linux-image-generic (= 3.2.0.24.26); however:
  Package linux-image-generic is not configured yet.
dpkg: error processing linux-generic (--configure):
dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
                          No apport report written because the error message indicates its a followup error from a previous failure.
                                                    Errors were encountered while processing:
linux-image-3.2.0-24-generic
linux-image-generic
linux-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)

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package linux-image-3.2.0-24-generic 3.2.0-24.37 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

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