After suspending laptop, can't resume, can't reboot, no BIOS
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Linux |
Incomplete
|
Medium
|
|||
linux (Ubuntu) |
Incomplete
|
Medium
|
Unassigned |
Bug Description
Toshiba Satellite C675D-S7109 with Ubuntu 12.04 (64-bit).
After suspending, there's no way to resume (tried keys, mouse buttons, power button). The fan was still running and both power LEDs were on (one indicating the laptop is plugged in, one indicating it's powered on).
I held down the power button for 8s to force it to power off. Fan goes off, HD spins down, power light goes out, all as expected.
When I hit the power button to turn it back on, fan comes on, HD spins up, but it doesn't show the BIOS splash screen or anything -- just a totally black screen, like before I powered it off.
Removing and replacing the battery allows it to boot normally.
I tried sudo pm-hibernate -- it worked, except it didn't actually shut down the laptop. After I heard the HD spin down I forced power off. On power-on, it resumed from hibernation just fine.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-
ProcVersionSign
Uname: Linux 3.2.0-24-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
Card0.Amixer.info:
Card hw:0 'SB'/'HDA ATI SB at 0xfeb40000 irq 16'
Mixer name : 'Realtek ALC269VB'
Components : 'HDA:10ec0269,
Controls : 18
Simple ctrls : 10
Date: Tue May 15 19:25:35 2012
HibernationDevice: RESUME=
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: TOSHIBA Satellite C675D
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.79
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/01/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.60
dmi.board.
dmi.board.name: TKBSB
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.60
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: Satellite C675D
dmi.product.
dmi.sys.vendor: TOSHIBA
Changed in linux (Ubuntu): | |
status: | New → Confirmed |
Changed in linux: | |
importance: | Unknown → Medium |
status: | Unknown → Confirmed |
Changed in linux: | |
status: | Confirmed → Incomplete |
Did this issue start happening after an update/upgrade? Was there a kernel version where you were not having this particular problem? This will help determine if the problem you are seeing is the result of the introduction of a regression, and when this regression was introduced.