MS-6833 BT module not recognized

Bug #175929 reported by LuitvD
6
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned
linux-source-2.6.22 (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

The (MS-6833) wireless module in my (MS-1058) MSI S271 notebook supports a WiFi-part and a Bluetooth part. The WiFi-part works just fine. The Bluetooth part is completely undetectable.

The Wireless button doesn't switch either function (bluetooth or WiFi) on or off, even though the LED switches on and off.
Neither lsusb nor lspci shows any sign of an available bluetooth module.

Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.
Please include as attachments the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command 'uname -a' in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command 'dmesg > dmesg.log' and attach the resulting file 'dmesg.log' to this bug report.
3. Please run the command 'sudo lspci -vvnn > lspci-vvnn.log' and attach the resulting file 'lspci-vvnn.log' to this bug report.
For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks in advance!

Revision history for this message
LuitvD (luitvd) wrote :

1. Linux LuitvD-laptop 2.6.22-14-generic #1 SMP Sun Oct 14 21:45:15 GMT 2007 x86_64 GNU/Linux
2. Attached
3. Next attachment

Revision history for this message
LuitvD (luitvd) wrote :
Revision history for this message
LuitvD (luitvd) wrote :

At the end of the dmesg you can see some unrecognized keys, which were the search butten (first one) and the Wireless button.
The other two 'extra' buttons on this notebook (Web and Mail) _do_ work.

Changed in linux-source-2.6.22:
assignee: nobody → ubuntu-kernel-team
importance: Undecided → Medium
status: Incomplete → Triaged
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The Hardy Heron Alpha2 release will be coming out soon (around Dec 20). It will have an updated version of the kernel. It would be great if you could test with this new release if this issue still exists. I'll be sure to update this report when Alpha2 is available. Thanks!

Changed in linux:
status: New → Incomplete
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

I'm opened a new task ('linux') against the actively developed kernel. However, I'm closing the report against linux-source-2.6.22 as it does not meet the criteria for a stable release update. You can learn more about the stable release update process at https://wiki.ubuntu.com/StableReleaseUpdates . Thanks!

Changed in linux-source-2.6.22:
status: Triaged → Won't Fix
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Hardy Heron Alpha2 was recently released. It contains an updated version of the kernel. You can download and try the new Hardy Heron Alpha2 release from http://cdimage.ubuntu.com/releases/hardy/alpha-2/ . You should be able to then test the new kernel via the LiveCD. If you can, please verify if this bug still exists or not and report back your results. General information regarding the release can also be found here: http://www.ubuntu.com/testing/hardy/alpha2 . Thanks!

Revision history for this message
nglnx (nglnx) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in linux:
status: Incomplete → Invalid
Revision history for this message
Launchpad Janitor (janitor) wrote : Kernel team bugs

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

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