Tripp-Lite KVM keyboard not working during server install

Bug #165272 reported by akincer on 2007-11-26
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned
linux-source-2.6.22 (Ubuntu)
Low
Unassigned

Bug Description

Make: Tripp-Lite
Model: B020-008-17
URL: http://www.tripplite.com/products/product.cfm?productID=3131

During installation, keyboard doesn't work at any point. Keyboard would not work until USB cable was unplugged and plugged back in.

Here's the output of dmesg:

[15000.101850] usb 4-2: USB disconnect, address 2
[15003.805779] usb 4-2: new low speed USB device using uhci_hcd and address 3
[15003.989474] usb 4-2: configuration #1 chosen from 1 choice
[15004.017723] input: Cypress PS/2 to USB Adapter as /class/input/input5
[15004.017771] input: USB HID v1.00 Keyboard [Cypress PS/2 to USB Adapter] on usb-0000:00:1d.2-2
[15004.037619] input: Cypress PS/2 to USB Adapter as /class/input/input6
[15004.037685] input: USB HID v1.00 Mouse [Cypress PS/2 to USB Adapter] on usb-0000:00:1d.2-2

akincer (kincera) wrote :

Ubuntu version: 7.10 Gutsy
Server hardware: Dell PowerEdge 1800

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

I'll see if I can test it this weekend during the holiday with an Alpha
install disk. Of course I won't make any changes to my current install, but
it should be clear very quickly whether or not it works.

On Fri, Aug 29, 2008 at 3:26 AM, Leann Ogasawara <email address hidden> wrote:

> The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the
> upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would
> appreciate it if you could please test this newer 2.6.27 Ubuntu kernel.
> There are one of two ways you should be able to test:
>
> 1) If you are comfortable installing packages on your own, the linux-
> image-2.6.27-* package is currently available for you to install and
> test.
>
> --or--
>
> 2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer
> 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4.
> Please watch http://www.ubuntu.com/testing for Alpha5 to be announced.
> You should then be able to test via a LiveCD.
>
> Please let us know immediately if this newer 2.6.27 kernel resolves the
> bug reported here or if the issue remains. More importantly, please
> open a new bug report for each new bug/regression introduced by the
> 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please
> specifically note if the issue does or does not appear in the 2.6.26
> kernel. Thanks again, we really appreicate your help and feedback.
>
> ** Tags added: cft-2.6.27
>
> --
> Tripp-Lite KVM keyboard not working during server install
> https://bugs.launchpad.net/bugs/165272
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

Manoj Iyer (manjo) wrote :

This bug report is being closed because we received no response to the previous inquiry for information. Please reopen if this is still an issue in the current Ubuntu release, Jaunty Jackalope 9.04 - http://www.ubuntu.com/getubuntu/download. If the issue remains in Jaunty, please test the latest upstream kernel build - https://wiki.ubuntu.com/KernelMainlineBuilds . To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

Changed in linux (Ubuntu):
status: Incomplete → Won't Fix
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