acpi or apic make laptop freeze.

Bug #164994 reported by linex83
8
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned
linux-source-2.6.22 (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

I just installed Ubuntu 7.10. After login the desktop stops taking any input (such as mouse clicks or keyboard actions), also the mouse icon freezes. I can move the mouse, but I cannot do anything with it. Also buttons don't highlight if I move the mouse over them.

The problem appears just a few seconds after opening any window. No matter if it is Firefox, Audio setup or the package update window.

Please contact me ASAP if you need more information: <email address hidden> ; This problem is really annoying, since it makes the usage of Ubuntu 7.1 impossible...

Revision history for this message
Guillaume AVRIL (guillaumeavril) wrote :

Hi! I had this bug with my brand new computer w/ ubuntu 7.04. It was a bug of the kernel (with asus m2v) now with the 2.6.23 it's working perfectly. However you can try to add the options noacpi & noapic to your kernel boot line, in grub.conf or for the first run in grub.
By the way, did-you tried a memtest?

Good luck

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linex83 (linex83) wrote :

noacpi and noapic helps, didn't try a new kernel yet

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Oleksij Rempel (olerem) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at [WWW] https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux-source-2.6.22

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Oleksij Rempel (olerem) wrote :

Please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.

For your reference, the full description of procedures for kernel-related bug reports is available at [WWW] http://wiki.ubuntu.com/KernelTeamBugPolicies. Thanks in advance!

Changed in linux-source-2.6.22:
status: New → Incomplete
Revision history for this message
Oleksij Rempel (olerem) wrote :

About memtest, it is a good idea, try it.

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linex83 (linex83) wrote :

uname -a:
Linux nb-xela-1 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686 GNU/Linux

Revision history for this message
linex83 (linex83) wrote :

"dmesg > dmesg.log" (see attached file dmesg.log)
Note that the kernel has been booted without the parameters noacpi and noapic.

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linex83 (linex83) wrote :

"sudo lspci -vvnn > lspci-vvnn.log" (see attached file lspci-vvnn.log)
Note that the kernel has been booted without the parameters noacpi and noapic.

Oleksij Rempel (olerem)
Changed in linux-source-2.6.22:
status: Incomplete → Confirmed
Revision history for this message
Brian Murray (brian-murray) wrote :

I am assigning this bug to the 'ubuntu-kernel-team' per their bug policy. For future reference you can learn more about their bug policy at https://wiki.ubuntu.com/KernelTeamBugPolicies .

Changed in linux-source-2.6.22:
assignee: nobody → ubuntu-kernel-team
Revision history for this message
Launchpad Janitor (janitor) wrote : This bug is now reported against the 'linux' package

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

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Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message
Launchpad Janitor (janitor) wrote : Kernel team bugs

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

Revision history for this message
kernel-janitor (kernel-janitor) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Invalid
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