Mouse doesn't respond after restarting from sleep

Bug #131664 reported by Marc Tardif on 2007-08-10
8
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned
linux-source-2.6.22 (Ubuntu)
Medium
Marc Tardif

Bug Description

I'm running gutsy tribe-4 on an Intel CHGL31945GM1 laptop. When I either press the sleep button on the keyboard or the sleep option from the System -> Quit menu, the machine goes to sleep. When restarting the machine, the graphics interface appears but the mouse no longer responds.

Marc Tardif (cr3) wrote :

First, I ran the following command as seen on the DebuggingKernelSuspend wiki page:

sync; echo 1 > /sys/power/pm_trace; /etc/acpi/sleep.sh force

Then, I got the attached dmesg output while the mouse was not responding.

Marc Tardif (cr3) wrote :

Second, I rebooted the machine and got the attached dmesg at which point the mouse was working again.

Brian Murray (brian-murray) wrote :

Is this a USB mouse or a PS2 mouse? Additionally, is it connected via a KVM?

Changed in linux-source-2.6.22:
assignee: brian-murray → ubuntu-kernel-team
importance: Undecided → Medium
Changed in linux-source-2.6.22:
assignee: ubuntu-kernel-team → cr3
Henrik Nilsen Omma (henrik) wrote :

Setting beta milestone. Marc, can you answer Brian's question?

Colin Watson (cjwatson) wrote :

Moving milestone forward. Marc, could you please respond with the feedback requested from you?

Marc Tardif (cr3) wrote :

The Intel CHGL31945GM1 is a laptop and the mouse seems to be recognized as a PS2 mouse from what I understand of the lshal output. I have attached the complete output for your convenience.

Marc Tardif (cr3) wrote :
Brian Murray (brian-murray) wrote :

Is this mouse connected to the laptop via a KVM?

Marc Tardif (cr3) wrote :

Nope, this is the mouse internal to the laptop.

Hi Marc,

Is this still an issue in the latest Hardy Alpha release? Thanks.

runemaste644 (okgo644) wrote :

I'm having this problem too. I'm running Hardy's stable release and even killing the X server will not make the mouse respond.

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Michele Mangili (mangilimic) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in linux:
status: Incomplete → Invalid

sudo modprobe -r psmouse
sudo modprobe psmouse

Basicly remove module from the kernel, and reload it. This happens on laptops, touch pad goes dead after laptop sleep.

Should do the trick.

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