HP Laptop DV6248eu does not work with Gutsy

Bug #112596 reported by Ronaldus
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned
linux-source-2.6.22 (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

I bought a HP DV6248eu laptop with AMD Turion 64 X2 processor, 2048Mb memory, NVIDIA® GeForceTM Go 6150 Video Card.

When I insert the Feisty Fawn Live CD, I get the error: Bios Bug. Thers is no newer version of my Bios.
Then I get pages of errors and the system freezes. I got the same kind of problems with the older versions of Ubuntu.

The model is launched feb 2007.

Tags: noapic
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in recently. We were wondering if this is still an issue for you? Thanks in advance.

Revision history for this message
Ronaldus (ronfiekim) wrote : Re: [Bug 112596] Re: New HP Laptop DV6248eu does not work with Feisty

Hello,

Thanks fore asking.
I recently did a clean install of Gutsy. The problem with the biosbug
still exists.
I can/have to install Ubuntu with the bootoption 'noapic'. Once
installed, I don't need that option anymore.
Due to that option my USB isn't hotpluggable. When for example I want to
use an USB stick or extra mouse, I have to plug the stick in before
switching the laptop on.
Besides that, my laptop works fine with Ubuntu.

When I don't use any option, my laptop freezes with a black screen
during the booting process (with the live cd).

With kind regards,

Ronald van Dijken

Op woensdag 05-12-2007 om 01:05 uur [tijdzone +0000], schreef Brian
Murray:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. You reported this bug a while ago and there hasn't been
> any activity in recently. We were wondering if this is still an issue
> for you? Thanks in advance.
>
> ** Changed in: ubuntu
> Assignee: (unassigned) => Brian Murray (brian-murray)
> Status: New => Incomplete
>

Revision history for this message
Brian Murray (brian-murray) wrote :

Is you BIOS up to date? Additionally could you please provide the full output of 'sudo dmidecode' as an attachment to your bug report? Thanks in advance.

Revision history for this message
Ronaldus (ronfiekim) wrote : Bug 112596 <112596@bugs.launchpad.net>
Download full text (8.9 KiB)

Here is the result of sudo dmidecode:

(I have allready before updated my bios: with no effect)

rfk@HP-laptop:~$ sudo dmidecode
[sudo] password for rfk:
# dmidecode 2.9
SMBIOS 2.4 present.
20 structures occupying 822 bytes.
Table at 0x000F1C70.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
        Vendor: Hewlett-Packard
        Version: F.38
        Release Date: 06/20/2007
        Address: 0xE6A20
        Runtime Size: 103904 bytes
        ROM Size: 1024 kB
        Characteristics:
                ISA is supported
                PCI is supported
                PNP is supported
                BIOS is upgradeable
                BIOS shadowing is allowed
                ESCD support is available
                Boot from CD is supported
                Selectable boot is supported
                Print screen service is supported (int 5h)
                8042 keyboard services are supported (int 9h)
                Serial services are supported (int 14h)
                Printer services are supported (int 17h)
                ACPI is supported
                USB legacy is supported
                AGP is supported
                Smart battery is supported
                BIOS boot specification is supported
                Targeted content distribution is supported

Handle 0x0001, DMI type 1, 27 bytes
System Information
        Manufacturer: Hewlett-Packard
        Product Name: HP Pavilion dv6000 (RW784EA#ABH)
        Version: Rev 1
        Serial Number: CNF7092D86
        UUID: 434E4637-3039-3244-3836-001B2400002A
        Wake-up Type: Power Switch
        SKU Number: RW784EA#ABH
        Family: 103C_5335KV

Handle 0x0002, DMI type 2, 8 bytes
Base Board Information
        Manufacturer: Quanta
        Product Name: 30B7
        Version: 65.28
        Serial Number: None

Handle 0x0003, DMI type 3, 17 bytes
Chassis Information
        Manufacturer: Quanta
        Type: Notebook
        Lock: Not Present
        Version: N/A
        Serial Number: None
        Asset Tag:
        Boot-up State: Safe
        Power Supply State: Safe
        Thermal State: Safe
        Security Status: Unknown
        OEM Information: 0x00000000

Handle 0x0004, DMI type 4, 35 bytes
Processor Information
        Socket Designation: Socket S1
        Type: Central Processor
        Family: Opteron
        Manufacturer: AMD
        ID: 82 0F 04 00 FF FB 8B 17
        Signature: Family 15, Model 72, Stepping 2
        Flags:
                FPU (Floating-point unit on-chip)
                VME (Virtual mode extension)
                DE (Debugging extension)
                PSE (Page size extension)
                TSC (Time stamp counter)
                MSR (Model specific registers)
                PAE (Physical address extension)
                MCE (Machine check exception)
                CX8 (CMPXCHG8 instruction supported)
                APIC (On-chip APIC hardware supported)
                SEP (Fast system call)
                MTRR (Memory type range registers)
                PGE (Page global enable)
                MCA (Machine check architecture)
                CMOV (Conditional move instruction supported)
  ...

Read more...

Changed in linux-source-2.6.22:
assignee: brian-murray → ubuntu-kernel-team
importance: Undecided → Medium
status: Incomplete → Triaged
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Hi Ronaldus,

The Hardy Heron Alpha2 release should be coming out shortly. It will have an updated version of the kernel. It would be great if you could verify if this issue still exists in this newer release. I'll be sure to update this report when Alpha2 is available. Thanks!

Changed in linux:
status: New → Incomplete
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Hardy Heron Alpha2 was recently released. It contains an updated version of the kernel. You can download and try the new Hardy Heron Alpha2 release from http://cdimage.ubuntu.com/releases/hardy/alpha-2/ . You should be able to then test the new kernel via the LiveCD. If you can, please verify if this bug still exists or not and report back your results. General information regarding the release can also be found here: http://www.ubuntu.com/testing/hardy/alpha2 . Thanks!

Revision history for this message
Ronaldus (ronfiekim) wrote : Re: [Bug 112596] Re: HP Laptop DV6248eu does not work with Gutsy

I started my laptop with Hardy Heron Alpha2 release.
Bug #81[49435000] still exists. However I didn't have to use the option
'noapic'.
One (another?) minor issue: the scroll function of my touchpad did not
work.

Op vrijdag 28-12-2007 om 05:42 uur [tijdzone +0000], schreef Leann
Ogasawara:

> Hardy Heron Alpha2 was recently released. It contains an updated
> version of the kernel. You can download and try the new Hardy Heron
> Alpha2 release from http://cdimage.ubuntu.com/releases/hardy/alpha-2/ .
> You should be able to then test the new kernel via the LiveCD. If you
> can, please verify if this bug still exists or not and report back your
> results. General information regarding the release can also be found
> here: http://www.ubuntu.com/testing/hardy/alpha2 . Thanks!
>

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Thanks for testing and the update Ronaldus. It appears that the issue this bug report is about (the Bios Bug error) is resolved with the newer Hardy Alpha2 release. As a result I'm going to close this report as resolved for the newer release. Please feel free to open a new bug report regarding the scrolling issue with your touchpad. Thanks!

Changed in linux:
status: Incomplete → Fix Released
Changed in linux-source-2.6.22:
status: Triaged → Won't Fix
Revision history for this message
Launchpad Janitor (janitor) wrote : Kernel team bugs

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

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