| 2007-11-18 04:54:05 |
Sam |
bug |
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added bug |
| 2007-11-18 04:54:40 |
Sam |
bug |
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added attachment 'Xorg.0.log' (Xorg.0.log right after USB devices got dropped) |
| 2007-11-18 04:55:38 |
Sam |
bug |
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added attachment 'lsusb-output' (Outputs from lsusb, before and after) |
| 2007-11-18 04:56:12 |
Sam |
bug |
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added attachment 'dmesg-output' (Output from dmesg, right after devices got dropped) |
| 2007-11-18 05:02:05 |
Sam |
description |
Binary package hint: linux-source-2.6.20
The USB devices (mouse, printer) connected to my Toshiba Satellite M-40 running on Gutsy started to randomly stop working today. I've had Gutsy installed for just over a month now, and had been running Feisty for 6 months with no problems with either device -- no idea what caused this to stop working, although I did install several updates for Gutsy today.
I noticed this first with the mouse -- it is a Microsoft Standard Wireless Optical Mouse. Unplugging and then plugging back in does not help, even to a different port. The printer, a Samsung ML-1740 laser, also gets dropped. I managed to grab the outputs from lsusb before and after the failure, as well as dmesg and Xorg.0.log, will attach.
Again, I have had *no* USB problems with Ubuntu for seven months, and I have no idea what could have happened to trigger this.
The last few lines from dmesg could be helpful:
[ 232.188000] uhci_hcd 0000:00:1d.0: host controller process error, something bad happened!
[ 232.188000] uhci_hcd 0000:00:1d.0: host controller halted, very bad!
[ 232.188000] uhci_hcd 0000:00:1d.0: HC died; cleaning up
[ 232.188000] usb 1-1: USB disconnect, address 4
[ 232.192000] drivers/usb/class/usblp.c: usblp0: removed
[ 232.192000] usb 1-2: USB disconnect, address 5 |
Binary package hint: linux-source-2.6.20
The USB devices (mouse, printer) connected to my Toshiba Satellite M-40 laptop running on Gutsy started to randomly stop working today. I've had Gutsy installed for just over a month now, and had been running Feisty for 6 months with no problems with either device -- no idea what caused this to stop working, although I did install several updates for Gutsy today. Rebooting usually brings back functionality for a bit, but the devices will eventually get dropped -- it has happened as soon as typing the user name in GDM, but often while typing something in the actual Gnome session, e.g. into internet browser search fields, terminal, or OpenOffice.
I noticed this first with the mouse -- it is a Microsoft Standard Wireless Optical Mouse. Unplugging and then plugging back in does *not* help, even to a different port. The printer, a Samsung ML-1740 laser, also gets dropped. I managed to grab the outputs from lsusb before and after the failure, as well as dmesg and Xorg.0.log, will attach.
Again, I have had *no* USB problems with Ubuntu for seven months, and I have no idea what could have happened to trigger this. My keyboard and touchpad still work after USB devices stop working, so I am able to continue using the laptop.
The last few lines from dmesg could be helpful:
[ 232.188000] uhci_hcd 0000:00:1d.0: host controller process error, something bad happened!
[ 232.188000] uhci_hcd 0000:00:1d.0: host controller halted, very bad!
[ 232.188000] uhci_hcd 0000:00:1d.0: HC died; cleaning up
[ 232.188000] usb 1-1: USB disconnect, address 4
[ 232.192000] drivers/usb/class/usblp.c: usblp0: removed
[ 232.192000] usb 1-2: USB disconnect, address 5 |
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| 2007-11-18 05:12:55 |
Sam |
description |
Binary package hint: linux-source-2.6.20
The USB devices (mouse, printer) connected to my Toshiba Satellite M-40 laptop running on Gutsy started to randomly stop working today. I've had Gutsy installed for just over a month now, and had been running Feisty for 6 months with no problems with either device -- no idea what caused this to stop working, although I did install several updates for Gutsy today. Rebooting usually brings back functionality for a bit, but the devices will eventually get dropped -- it has happened as soon as typing the user name in GDM, but often while typing something in the actual Gnome session, e.g. into internet browser search fields, terminal, or OpenOffice.
I noticed this first with the mouse -- it is a Microsoft Standard Wireless Optical Mouse. Unplugging and then plugging back in does *not* help, even to a different port. The printer, a Samsung ML-1740 laser, also gets dropped. I managed to grab the outputs from lsusb before and after the failure, as well as dmesg and Xorg.0.log, will attach.
Again, I have had *no* USB problems with Ubuntu for seven months, and I have no idea what could have happened to trigger this. My keyboard and touchpad still work after USB devices stop working, so I am able to continue using the laptop.
The last few lines from dmesg could be helpful:
[ 232.188000] uhci_hcd 0000:00:1d.0: host controller process error, something bad happened!
[ 232.188000] uhci_hcd 0000:00:1d.0: host controller halted, very bad!
[ 232.188000] uhci_hcd 0000:00:1d.0: HC died; cleaning up
[ 232.188000] usb 1-1: USB disconnect, address 4
[ 232.192000] drivers/usb/class/usblp.c: usblp0: removed
[ 232.192000] usb 1-2: USB disconnect, address 5 |
Binary package hint: linux-source-2.6.20
The USB devices (mouse, printer) connected to my Toshiba Satellite M-40 laptop running on Gutsy started to randomly stop working today. I've had Gutsy installed for just over a month now, and had been running Feisty for 6 months with no problems with either device -- no idea what caused this to stop working, although I did install several updates for Gutsy today. Rebooting usually brings back functionality for a bit, but the devices will eventually get dropped -- it has happened as soon as typing the user name in GDM, but often while typing something in the actual Gnome session, e.g. into internet browser search fields, terminal, or OpenOffice.
I noticed this first with the mouse -- it is a Microsoft Standard Wireless Optical Mouse. Unplugging and then plugging back in does *not* help, even to a different port. The printer, a Samsung ML-1740 laser, also gets dropped. I managed to grab the outputs from lsusb before and after the failure, as well as dmesg and Xorg.0.log, will attach.
Again, I have had *no* USB problems with Ubuntu for seven months, and I have no idea what could have happened to trigger this. My keyboard and touchpad still work after USB devices stop working, so I am able to continue using the laptop.
The last few lines from dmesg could be helpful:
[ 232.188000] uhci_hcd 0000:00:1d.0: host controller process error, something bad happened!
[ 232.188000] uhci_hcd 0000:00:1d.0: host controller halted, very bad!
[ 232.188000] uhci_hcd 0000:00:1d.0: HC died; cleaning up
[ 232.188000] usb 1-1: USB disconnect, address 4
[ 232.192000] drivers/usb/class/usblp.c: usblp0: removed
[ 232.192000] usb 1-2: USB disconnect, address 5
Edit: I tried plugging in another mouse (Logitech Optical Mouse, wired), with the same results. |
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| 2007-12-08 23:18:21 |
pga |
bug |
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added attachment 'dmesg.log' (output from dmesg) |
| 2008-01-10 18:49:30 |
CoriusFoxus |
bug |
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added attachment 'dmesg_out' (Dmesg output) |
| 2008-05-11 19:39:10 |
Sam |
bug |
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added attachment 'unnamed' (unnamed) |
| 2008-05-11 20:14:49 |
boskicinek |
bug |
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assigned to wpasupplicant (Ubuntu) |
| 2008-05-11 20:16:30 |
boskicinek |
bug |
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assigned to network-manager (Ubuntu) |
| 2008-05-11 20:18:48 |
boskicinek |
bug |
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assigned to linux-source-2.6.24 (Ubuntu) |
| 2008-05-12 04:43:33 |
Eric Kuzmenko |
network-manager: status |
New |
In Progress |
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| 2008-05-12 04:50:35 |
Eric Kuzmenko |
wpasupplicant: status |
New |
Confirmed |
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| 2008-05-18 18:34:32 |
Eric Kuzmenko |
wpasupplicant: assignee |
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ubuntu-kernel-team |
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| 2008-05-28 11:44:56 |
Reinhard Tartler |
wpasupplicant: status |
Confirmed |
Invalid |
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| 2008-05-28 11:44:56 |
Reinhard Tartler |
wpasupplicant: assignee |
ubuntu-kernel-team |
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| 2008-05-28 13:33:00 |
C de-Avillez |
network-manager: status |
In Progress |
New |
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| 2008-08-15 18:57:47 |
Leann Ogasawara |
linux: status |
New |
Invalid |
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| 2008-08-15 18:57:47 |
Leann Ogasawara |
linux: statusexplanation |
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Given that Sam the original bug reporter commented this was due to a hardware issue as well as biskicinek's most recent hardware issue comment, I'm going to close this report for now. For those of you still experiencing issues with the most recent Hardy Heron 8.04 release please open a new bug report. Thanks. |
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| 2008-08-15 18:57:58 |
Leann Ogasawara |
linux-source-2.6.20: status |
New |
Invalid |
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| 2008-08-15 18:57:58 |
Leann Ogasawara |
linux-source-2.6.20: statusexplanation |
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| 2008-09-02 14:35:36 |
Alexander Sack |
network-manager: status |
New |
Invalid |
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| 2008-09-02 14:35:36 |
Alexander Sack |
network-manager: statusexplanation |
reverting in progress status to new, since I cannot see anything being done, and no explanation has been added. |
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