USB port stops working after irq 7 disabled

[Jayhawk]

At any point when logged into the system, a message will come up in the terminal saying that it disabled IRQ #7 and that nobody cared. However, once that occurs, the USB flash drive will no longer be recognized when inserted. I only knew this because this issue once happened to me when I was running Knoppix. I don't recall the issue (USB not responding) ever happening on Feisty.. Here is the info from dmesg:

Jul 3 20:19:33 jayhawk kernel: [ 52.156523] Bluetooth: RFCOMM ver 1.8
Jul 3 20:19:40 jayhawk kernel: [ 58.820888] NET: Registered protocol family 10
Jul 3 20:19:40 jayhawk kernel: [ 58.821113] lo: Disabled Privacy Extensions
Jul 3 20:19:40 jayhawk kernel: [ 58.821375] ADDRCONF(NETDEV_UP): eth2: link is not ready
Jul 3 20:19:40 jayhawk kernel: [ 58.821395] ADDRCONF(NETDEV_UP): eth3: link is not ready
Jul 3 20:20:07 jayhawk kernel: [ 85.986210] ADDRCONF(NETDEV_CHANGE): eth3: link becomes ready
Jul 3 20:20:22 jayhawk kernel: [ 101.049150] eth3: no IPv6 routers present
Jul 3 20:20:46 jayhawk kernel: [ 124.996945] set_level status: 0
Jul 3 20:20:46 jayhawk kernel: [ 125.020497] set_level status: 0
Jul 3 20:20:47 jayhawk kernel: [ 125.289783] set_level status: 0
Jul 3 20:20:47 jayhawk kernel: [ 125.314438] set_level status: 0
Jul 3 20:20:47 jayhawk kernel: [ 125.339745] set_level status: 0
Jul 3 20:20:47 jayhawk kernel: [ 125.364104] set_level status: 0
Jul 3 20:20:47 jayhawk kernel: [ 125.384078] set_level status: 0
Jul 3 20:20:47 jayhawk kernel: [ 125.409074] set_level status: 0
Jul 3 20:20:47 jayhawk kernel: [ 125.427995] set_level status: 0
Jul 3 20:20:47 jayhawk kernel: [ 125.451996] set_level status: 0
Jul 3 20:20:47 jayhawk kernel: [ 125.472395] set_level status: 0
Jul 3 20:20:47 jayhawk kernel: [ 125.491722] set_level status: 0
Jul 3 20:21:16 jayhawk kernel: [ 154.689086] set_level status: 0
Jul 3 20:21:16 jayhawk kernel: [ 154.707887] set_level status: 0
Jul 3 20:21:16 jayhawk kernel: [ 154.727777] set_level status: 0
Jul 3 20:21:16 jayhawk kernel: [ 154.747868] set_level status: 0
Jul 3 20:21:16 jayhawk kernel: [ 154.767784] set_level status: 0
Jul 3 20:21:16 jayhawk kernel: [ 154.787549] set_level status: 0
Jul 3 20:21:16 jayhawk kernel: [ 154.807531] set_level status: 0
Jul 3 20:21:16 jayhawk kernel: [ 154.827525] set_level status: 0
Jul 3 20:21:16 jayhawk kernel: [ 154.847767] set_level status: 0
Jul 3 20:22:06 jayhawk kernel: [ 204.681027] irq 7: nobody cared (try booting with the "irqpoll" option)
Jul 3 20:22:06 jayhawk kernel: [ 204.681034]
Jul 3 20:22:06 jayhawk kernel: [ 204.681035] Call Trace:
Jul 3 20:22:06 jayhawk kernel: [ 204.681038] <IRQ> [__report_bad_irq+30/128] __report_bad_irq+0x1e/0x80
Jul 3 20:22:06 jayhawk kernel: [ 204.681065] [note_interrupt+643/704] note_interrupt+0x283/0x2c0
Jul 3 20:22:06 jayhawk kernel: [ 204.681074] [handle_level_irq+268/320] handle_level_irq+0x10c/0x140
Jul 3 20:22:06 jayhawk kernel: [ 204.681082] [do_IRQ+123/256] do_IRQ+0x7b/0x100
Jul 3 20:22:06 jayhawk kernel: [ 204.681086] [default_idle+0/64] default_idle+0x0/0x40
Jul 3 20:22:06 jayhawk kernel: [ 204.681091] [ret_from_intr+0/10] ret_from_intr+0x0/0xa
Jul 3 20:22:06 jayhawk kernel: [ 204.681093] <EOI> [unix_poll+0/176] unix_poll+0x0/0xb0
Jul 3 20:22:06 jayhawk kernel: [ 204.681106] [default_idle+41/64] default_idle+0x29/0x40
Jul 3 20:22:06 jayhawk kernel: [ 204.681111] [cpu_idle+112/192] cpu_idle+0x70/0xc0
Jul 3 20:22:06 jayhawk kernel: [ 204.681127]
Jul 3 20:22:06 jayhawk kernel: [ 204.681129] handlers:
Jul 3 20:22:06 jayhawk kernel: [ 204.681131] [_end+128211464/2130324728] (usb_hcd_irq+0x0/0x60 [usbcore])
Jul 3 20:22:06 jayhawk kernel: [ 204.681152] Disabling IRQ #7
Jul 3 20:22:29 jayhawk kernel: [ 215.165770] set_level status: 0

[Jayhawk (the-ayuthias)]

Forgot to mention that I am running:
 Linux version 2.6.22-7-generic (buildd@yellow) (gcc version 4.1.3 20070601 (prerelease) (Ubuntu 4.1.2-12ubuntu1)) #1 SMP Mon Jun 25 17:07:55 GMT 2007

I have also added noapic in my boot parameters. If I use irqpoll, the USB ports work fine, but the I run into issues with keyboard and mouse responses.

[Jayhawk (the-ayuthias)]

Also forgot to say that I am using the 64-bit version and I have an HP dv6338se laptop.

[Jérôme Guelfucci (jerome-guelfucci-deactivatedaccount)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.

Please include the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command "dmesg > dmesg.log" and attach the resulting file "dmesg.log" to this bug report.
3. Please run the command "lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.

For your reference, the full description of procedures for kernel-related bug reports is available at [WWW] http://wiki.ubuntu.com/KernelTeamBugPolicies. Thanks in advance!

[Jayhawk (the-ayuthias)]

uname -a:
Linux jayhawk 2.6.22-7-generic #1 SMP Mon Jun 25 17:07:55 GMT 2007 x86_64 GNU/Linux

[Jayhawk (the-ayuthias)]

Attaching lspci info

[Jérôme Guelfucci (jerome-guelfucci-deactivatedaccount)]

Thank you, I'm marking this as triaged.

[Rodrigo Primo (rodrigosprimo)]

Hi, I have the same notebook (HP6338SE) with Ubuntu 7.10 and the same USB problem :-)

Please let me know if I can help in any way with this bug. It would be helpful if I send the uname and lspci output or not as I have the same notebook?

While the bug is not solved any of you know a workaround to use USB?

Thanks, Rodrigo.

[Rodrigo Primo (rodrigosprimo)]

Now I'm running 7.04 32bits with the following kernel options (I've used this instructions https://wiki.ubuntu.com/hp_dv6000_series_%28dv6116eu%29):

NOAPIC NOAPCI NOIRQPOLL NOSMP

Everything seens to work fine, I can use USB and the webcam. After using the computer for more than three hours the message apperead again:

Message from syslogd@ubuntu at Thu Aug 16 15:51:18 2007 ...
ubuntu kernel: [18869.696000] Disabling IRQ #7

However this didn't cause any trouble, the USB keeps working. I don't know if this information can help or not :-)

With 7.10 64bits I've tried Jayhawk suggestion to use the noapic noirqdebug options and the USB also worked. But I've for just a few hours before changing to 7.04 32bits.

Thanks, Rodrigo.

[Rodrigo Primo (rodrigosprimo)]

Unfortunately I've just discover that after the message "Disabling IRQ #7" the USB don't recognize any new device. I thought that it was working because devices plugged before the message keep working.

Rodrigo.

[dehylus (dehylus)]

I'am de same problem, usb fail on ubuntu 7.10. My laptop is Pavilion dv6058cl, serie dv6000. Any help please. Too use kernel options NOAPIC NOAPCI NOIRQPOLL NOSMP

Thanks.

[Leann Ogasawara (leannogasawara)]

Hi All,

The Hardy Heron Alpha series is currently under development and contains an updated version of the kernel. It would be helpful if you could test the latest Hardy Alpha release: http://www.ubuntu.com/testing . You should be able to then test the new kernel via the LiveCD. If you can, please verify if this bug still exists or not and report back your results. Thanks.

[Jayhawk (the-ayuthias)]

I currently have Hardy installed and ran it without the noirqdebug parameter and the bug still exists with kernel 2.6.24-12-generic. Attached is the info from /var/log/messages.

[Rodrigo Primo (rodrigosprimo)]

It is been a week since I started using a fresh Hardy 64 bits installation. Yet I didn't get the old USB error and things seems to be working fine. I'm not using anymore any custom kernel parameter.

[Jayhawk (the-ayuthias)]

I am also able to get it to work without the kernel parameters.

[Launchpad Janitor (janitor)]

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

[Rodrigo Primo (rodrigosprimo)]

As reported by me and Jayhawk this bug has been fixed in the 8.04 release. So I think we could close this report. What others think?

Rodrigo.

[Damian bikiel (dbikiel)]

Until now, I agree.

On lun, 2008-08-11 at 20:07 +0000, Rodrigo Primo wrote:
> As reported by me and Jayhawk this bug has been fixed in the 8.04
> release. So I think we could close this report. What others think?
>
> Rodrigo.
>
--
Lic. Damián E. Bikiel

Departamento de Química Inorgánica, Analítica y Química Física
Facultad de Ciencias Exactas y Naturales
Universidad de Buenos Aires

[Jayhawk (the-ayuthias)]

It seems to be fine in Intrepid:
Linux allen-fieldhouse 2.6.26-5-generic #1 SMP Sun Aug 10 20:28:44 UTC 2008 x86_64 GNU/Linux

Although I am now getting a FAT filesystem panic when I insert my USB flash driver, but that is another issue...

[Leann Ogasawara (leannogasawara)]

Since Jayhawk is the original bug reporter and has commented that this is resolved in now both Hardy and Intrepid, I'm marking this "Fix Released". If anyone is still experiencing issues, please open a new bug report. Thanks.

[Launchpad Janitor (janitor)]

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.