will not detect my cd-rw/dvd drive

[sirbow2]

i have a cd-rw/dvd reader drive and when i try to mount it, it says it does not detect it

ProblemType: Bug
Architecture: i386
Date: Wed Jun 20 08:37:43 2007
DistroRelease: Ubuntu 7.04
Package: hal 0.5.8.1-4ubuntu12
PackageArchitecture: i386
SourcePackage: hal
Uname: Linux jordans-linux-rocks 2.6.20-16-generic #2 SMP Thu Jun 7 20:19:32 UTC 2007 i686 GNU/Linux

[Brian Murray (brian-murray)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.
Please include as attachments the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command 'uname -a' in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command 'dmesg > dmesg.log' and attach the resulting file 'dmesg.log' to this bug report.
3. Please run the command 'sudo lspci -vvnn > lspci-vvnn.log' and attach the resulting file 'lspci-vvnn.log' to this bug report.
4. Additionally how do you go about mounting the device?
For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks in advance!

[Brian Murray (brian-murray)]

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and feel free to submit bug reports in the future.