No sound on Compaq V3000 laptop on feisty

[Vijay Kumar Mateti]

I can't hear any sound on Ubuntu Feisty Fawn. I never faced this problem with either edgy or opensuse 10.2. I've just installed Ubuntu AMD64 desktop edition of Feisty.

I've already submitted the hardware details at hwdb. refer this link to the same post in forum http://ubuntuforums.org/showthread.php?t=416234

[Daniel T Chen (crimsun)]

Please read http://www.linux-sound.info/alsa/index.php?task=support and tell me the URL of the paste generated by the script linked from that page.

[Vijay Kumar Mateti (vijaymateti)]

The URL after running the scripts are

http://pastebin.ca/450975
http://pastebin.ca/450977
http://pastebin.ca/450979
http://pastebin.ca/450980

Thanks!

[Vijay Kumar Mateti (vijaymateti)]

Sorry for posting multiple links this link http://pastebin.ca/451009 is with the flag --with-all

################################
ALSA Information Script v 0.4.12
################################

Linux Distribution
------------------

DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 7.04"

Kernel Information
------------------

Kernel release: 2.6.20-15-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: unknown
SMP Enabled: Yes

ALSA Version
------------

Driver version: 1.0.14rc1
Library version:
Utilities version: 1.0.13

Loaded ALSA modules
-------------------

snd_hda_intel

Soundcards recognised by ALSA
-----------------------------

 0 [NVidia ]: HDA-Intel - HDA NVidia
                      HDA NVidia at 0xc0000000 irq 17

PCI Soundcards installed in the system
--------------------------------------

00:10.1 Audio device: nVidia Corporation MCP51 High Definition Audio (rev a2)

Advanced information - PCI Vendor/Device/Susbsystem ID's
--------------------------------------------------------

00:10.1 0403: 10de:026c (rev a2)
 Subsystem: 103c:30b5

HDA-Intel Codec information
---------------------------

Codec: Conexant CX20549 (Venice)
Address: 0
Vendor Id: 0x14f15045
Subsystem Id: 0x103c30b5
Revision Id: 0x100100
Default PCM:
    rates [0x140]: 48000 96000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
Node 0x10 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Amp-Out caps: ofs=0x2b, nsteps=0x2b, stepsize=0x05, mute=1
  Amp-Out vals: [0x28 0x28]
  Pincap 0x0810014: OUT EAPD Detect
  Pin Default 0x95170110: [Fixed] Speaker at Int Top
    Conn = Analog, Color = Unknown
  Pin-ctls: 0x40: OUT
  Power: 0x0
  Connection: 2
     0x19 0x17*
Node 0x11 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Amp-Out caps: ofs=0x2b, nsteps=0x2b, stepsize=0x05, mute=1
  Amp-Out vals: [0x28 0x28]
  Pincap 0x08113c: IN OUT HP Detect
  Pin Default 0x0221401f: [Jack] HP Out at Ext Front
    Conn = 1/8, Color = Green
  Pin-ctls: 0xc0: OUT HP
  Power: 0x0
  Connection: 2
     0x19 0x17*
Node 0x12 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
  Amp-Out caps: ofs=0x2b, nsteps=0x2b, stepsize=0x05, mute=1
  Amp-Out vals: [0x14 0x14]
  Pincap 0x08113c: IN OUT HP Detect
  Pin Default 0x22a1902e: [Jack] Mic at Sep Front
    Conn = 1/8, Color = Pink
  Pin-ctls: 0x20: IN
  Power: 0x0
  Connection: 2
     0x19 0x17*
Node 0x13 [Pin Complex] wcaps 0x400301: Stereo Digital
  Pincap 0x0810: OUT
  Pin Default 0x01447130: [Jack] SPDIF Out at Ext Rear
    Conn = RCA, Color = Yellow
  Pin-ctls: 0x00:
  Connection: 1
     0x18
Node 0x14 [Pin Complex] wcaps 0x400081: Stereo
  Pincap 0x081124: IN Detect
  Pin Default 0x97a70120: [Fixed] Mic at Int Riser
    Conn = Analog, Color = Unknown
  Pin-ctls: 0x24: IN
Node 0x15 [Pin Complex] wcaps 0x400001: Stereo
  Pincap 0x0820: IN
  Pin Default 0x94330121: [Fixed] CD at Int Right
    Conn = ATAPI, Color = Unknown
  Pin-ctls: 0x00:
Node 0x16 [Beep Generator Widget] wcaps 0x70000c: Mono Amp-Out
  Amp-Out caps: ofs=0x07, nsteps=0x07, stepsize=0x0b, mute=1
  Amp-Out vals: [0x06]
Node 0x17 [Audio Mixer] wcaps 0x20050b: Stereo Amp-In...

[Timo Karhu (nalle-karhulitos)]

This sounds rather similar to what I'm experiencing, Dapper & Edgy no problems but now on Feisty, no sound.

http://pastebin.ca/451266

Just if this helps!

regards,
Timo

[messthetic (messthetic)]

I'm having the same problem on a Compaq Presario v3117LA (nVidia+conexant combo), sound worked ok on Dapper & Edgy, but after installing Feisty it just died ;(

Here's my output, hope it helps

http://pastebin.ca/459764

Thanks in advance,
David.

[Anderson Nielson (anderson-nielson)]

In my COMPAQ V3000 (nVidia+conexant combo) the sound worked since 7.04 final release first day. Today it misteriously stop working. It worked ok on Edgy (but with no headphone output sound).

[esperanc (claudio-esperanca)]

I own an HP 2225nr with the same Nvidia+conexant chipset and after a clean Feisty install I go no sound at all.

[Vijay Kumar Mateti (vijaymateti)]

The very first install of Feisty final release didn't work but later
on i reinstalled then it worked without any hitch. This sounds weird
but I dont know the exact reason for this.

On 4/28/07, esperanc <email address hidden> wrote:
> I own an HP 2225nr with the same Nvidia+conexant chipset and after a
> clean Feisty install I go no sound at all.
>
> --
> No sound on Compaq V3000 laptop on feisty
> https://bugs.launchpad.net/bugs/108392
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Andrew Fox (alias-zero2097)]

I installed Fiesty Fawn on this laptop (Compaq V3000) yesterday, sound was fully working and sounded great. Could control sound levels with the buttons on the laptop (volume up/down/mute buttons) with no configuration needed. Today sound has myseriously stopped working, everything seems fine in the alsa mixer and nothing is muted anywhere. What's up with this?

[Andrew Fox (alias-zero2097)]

Here's script output:
http://pastebin.ca/463610

[Andrew Fox (alias-zero2097)]

Sound has started working again, haven't done anything related to sound though. Weird bug.....

[Andrew Fox (alias-zero2097)]

Sound has stopped working again, is there anything I can do to help troubleshoot this?

[Vijay Kumar Mateti (vijaymateti)]

Try to reinstall feisty. It might work again. I still have problem
with headphone output. both laptop speakers and headphone works
simultaneously.

On 5/5/07, Andrew Fox <email address hidden> wrote:
> Sound has stopped working again, is there anything I can do to help
> troubleshoot this?
> y
> --
> No sound on Compaq V3000 laptop on feisty
> https://bugs.launchpad.net/bugs/108392
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[esperanc (claudio-esperanca)]

Same thing here with my hp 2225nr laptop. Sound didn't work, then it started working misteriously. A few days later, no sound again. I find myself praying before each boot. It says right there at the top that the bug "needs more info". What kind of info? What can I do?

[Jean Jordaan (jean-jordaan)]

This bit me too: hibernate killed sound, suspend/resume fixed it.

Thinkpad T60,

jean@klippie:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: AD198x Digital [AD198x Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

(If I don't resume immediately, by the way, I only get the flashing moon and no resume; but that's another bug.)

[K (kb-common+launchpad)]

Bug confirmed.

Sound stopped working after hibernation. Not back even after multiple reboots, re-installation of ALSA.

Compaq Presario V3100 series (V3133AU)

Kindly suggest what kind of more info will be helpful. Everyone here is confused and have termed it as "mysterious" because they did nothing in particular to get back or lose the sound system.

[Jean Jordaan (jean-jordaan)]

I got back the sound after suspend-to-RAM and revive.

--
jean . .. .... //\\\oo///\\

[Vijay Kumar Mateti (vijaymateti)]

guyz! I see only one solution! No matter how advanced linux it might
be...when it comes to hardware compatibility there is one or other
issue....

it seems dell machines will be the best choice as they are supporting
ubuntu out of the box...
what say?

On 5/14/07, Jean Jordaan <email address hidden> wrote:
> I got back the sound after suspend-to-RAM and revive.
>
> --
> jean . .. .... //\\\oo///\\
>
> --
> No sound on Compaq V3000 laptop on feisty
> https://bugs.launchpad.net/bugs/108392
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Daann (daanspanjers)]

Hp Pavilion dv2000 has the same problem, Conexant CX20549 (Venice)/nvidia combo.

Is there a fix for this yet?

[esperanc (claudio-esperanca)]

I just figured out a procedure to make the sound work again in my hp laptop. Usually, I use the laptop connected to the power source. If I shut down, disconnect the power and boot using the battery, Feisty comes up with sound again. I also verified that booting Vista (on my dual boot laptop) kills the sound after I reboot with Linux. Apparently, the bug does have something to do with ACPI.

[Greig McGill (greig-itpartners)]

Same problem on V3142AU

http://www.pastebin.ca/501417
http://www.pastebin.ca/501430

[Greig McGill (greig-itpartners)]

Further to the above, I can confirm the previously posted workaround of booting on battery power restores sound for that session. Sound continues to work on battery and mains power until rebooted.

[Alex Bernea (alex-bernea)]

I am using a HP Pavilion dv2025nr and I have the same AC sound problem only after I reboot from windows. I have alsa 1.0.14rc4 installed.

[Daann (daanspanjers)]

I can confirm that shutting down, taking battery out and starting up again makes the sound work again. Only the sound does not mute when jack is plugged in.

[hiazle (hiazle)]

I am also experiencing this problem with a HP Pavilion dv2120ca. I dual boot Windows XP and Ubuntu 7.04 x64. Sound does not work on first boot after using Windows. I have to reboot again (Into Ubuntu) without the power cable for the sound to come back. Sound DOES work on successive reboots (with the power cable), as long as I do not boot into Windows, in which case I have to follow the same procedure to get sound back.

[Alex Bernea (alex-bernea)]

For Daaan:

Go here if you haven't yet : http://ubuntuforums.org/showthread.php?t=455147 the alsa is compiled with a patch that solves the jack issue.

Good luck!

[Daann (daanspanjers)]

I can gladly confirm that this fix works, the laptop speakers mute when jack is plugged in! Thanks LexArrow!

[Markus Vuori (lite-deactivatedaccount)]

I can confirm this bug with my T60. I could hear sound for a second every time I plugged or unplugged the AC jack. I rebooted several times using the most current and the previous kernel but no luck. Then I unplugged the power jack, halted the os, and removed the battery. After booting the AC jack unplugged, now I again have sound. This is kinda weird.

[Daniel Janzon (janzon)]

I had this problem too. The problem was that the alsa mixer volume settings was sometimes set to zero on reboot. I don't see the connection between running on battery/using the power cord and the volume being set to zero on reboot. But there must be some weird connection.

[Amit Shah (am1tshah)]

On my ThinkPad T60, I see a similar behaviour: on suspend / resume, there's no sound (hibernate). When I suspend-to-ram after resume, the sound comes back on again.

It doesn't produce sound in different kernels either once it goes.

[Mika Latvala (mlatvala)]

I have this sound issue on my HP Pavilion DV2007EA (with AMD turion & nVidia+conexant etc.).. Soundproblem dissappeared after kernel upgrade on Feisty (I'm using now 2.6.20-16-generic kernel), and everything was working great, BUT now sound is gone again. I have to start computer with batterypower only to get sound working. I can plug charger in right after hearing sound in login screen and sound is working.

One other thing is allso, that after this sound issue came back, multimediakeys at latop aren't working anymore. Or actually those are working, I can see how volume level changes in "volume screen which pops up" and when pressing mute it shows mute on that "screen". Only problem is that volume isn't changing actually at all, and mute isn't going on or off (doesn't chance in up panel eather).

PS. Sorry for bad English and low technical details, I just was thinking that it might be good idea to post these things in here.

[Daniel T Chen (crimsun)]

Have you contacted your vendor's technical support for a BIOS update?

[Sam Peterson (peabodyenator)]

Hi guys. I have a compaq presario c571nr which uses the snd-hda-intel driver with a Conexant 5045 (CX20549 venice) codec. I followed the directions on this wiki page to install alsa version 1.0.14:

https://help.ubuntu.com/community/HdaIntelSoundHowto

And then I found putting the following in at the end of /etc/modprobe.d/alsa-base does wonders:

options snd-hda-intel model=laptop

Try that and reboot. I use one more option with mine (position_fix=1) which gets sound recording working with recordmydesktop.

Microphone still seems to have a lot of issues however.

[stimey (stimey)]

I have the exact same issues as described above, also i find it very sad that this big has been around for over a year without a decent fix. Sound stops/starts working seemingly randomly but has todo with AC/Battery and/or ACPI, very annoying problem and a lot of users are struggling with this. I have no problems with sound when running the old ubuntu 6.x but 7.x gives me the randomness described by other, i dont fancy having to use tricks (remove batter or boot without ac) to fix sound. It seems we're left in the cold, asla dev. and ubuntu dev isnt doing anything, this bug hasnt even got priority. I hope one day this big will be fixed, until then i will keep using FreeBSD ony my v3010au notebook.

HP/Compaq v3010au (v3000 series)
Ubuntu 7.04 and Ubuntu 7.10 both give sound problems
Ubuntu 6.04 is perfectly fine.
Card: Conexant CX20549 (Venice) / nVidia Corporation MCP51 High Definition Audio (rev a2)

/me prays to any availible gods to have working sound before 2020.

[Chen Hongquan (kevin-neu)]

I found a very strange thing about this.
My laptop is HP/Compaq V3182. During the first 10 days, I cannot heard any sound in Ubuntu, but from one day on (I can't remember the date), the sound comes out.
And not until the feeling of exciting gone, 3 days later, someday evening, when I open my laptop and enter Ubuntu as usual, I lost my sound again.
These days, things changed again, when I use a headphone, I can hear the sound, but I cannot heard that without headphone.
Aha, I saw that this issue happens not only on my HP V3000 series laptop.

[Amit Shah (am1tshah)]

No sound after resume from hibernate got fixed on upgrade to gutsy
from feisty for me on a ThinkPad T60.

On 10/13/07, Chen Hongquan <[e-mail]> wrote:
> I found a very strange thing about this.
> My laptop is HP/Compaq V3182. During the first 10 days, I cannot heard any
> sound in Ubuntu, but from one day on (I can't remember the date), the sound
> comes out.
> And not until the feeling of exciting gone, 3 days later, someday evening,
> when I open my laptop and enter Ubuntu as usual, I lost my sound again.
> These days, things changed again, when I use a headphone, I can hear the
> sound, but I cannot heard that without headphone.
> Aha, I saw that this issue happens not only on my HP V3000 series laptop.
>
> --
> No sound on Compaq V3000 laptop on feisty
> https://bugs.launchpad.net/bugs/108392
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Amit Shah
http://www.amitshah.net/

[Chen Hongquan (kevin-neu)]

Thank you Shah!
I will have a test, nice to meet you.

From: "Amit Shah" <email address hidden>
To: [e-mail]
Date: Thu, 22 Nov 2007 23:36:29 +0800 (CST)
Subject: Re: [Bug 108392] Re: No sound on Compaq V3000 laptop on feisty

> No sound after resume from hibernate got fixed on upgrade to gutsy > from feisty for me on a ThinkPad T60. > > On 10/13/07, Chen Hongquan wrote: > > I found a very strange thing about this. > > My laptop is HP/Compaq V3182. During the first 10 days, I cannot heard any > > sound in Ubuntu, but from one day on (I can't remember the date), the sound > > comes out. > > And not until the feeling of exciting gone, 3 days later, someday evening, > > when I open my laptop and enter Ubuntu as usual, I lost my sound again. > > These days, things changed again, when I use a headphone, I can hear the > > sound, but I cannot heard that without headphone. > > Aha, I saw that this issue happens not only on my HP V3000 series laptop. > > > > -- > > No sound on Compaq V3000 laptop on feisty > > https://bugs.launchpad.net/bugs/108392 > > You received this bug notification because you are a direct subscriber > > of the bug. > > > > > -- > Amit Shah > http://www.amitshah.net/ > > -- > No sound on Compaq V3000 laptop on feisty > https://bugs.launchpad.net/bugs/108392 > You received this bug notification because you are a direct subscriber > of the bug. >

[pickle (dylan-b-town)]

To add to this, my v3000 is dual booted with Win, and mount several NTFS partitions in Feisty. If I let Win hibernate, then boot into Feisty, sound in Feisty is broken. Even if I go back to Win and let is shutdown cleanly, sound does not come on.

The trick of booting with the power plug pulled out does seem to bring sound back.

[dutchcow (dutchcow)]

This issue has been solved in the new alsa drivers (10.0.15) it is already fixed in hardy, and should be easy to fix in feisty and gutsy by merging the alsa 10.0.15 drivers and tools in to the gutsy and feisty repo's.

[Chen Hongquan (kevin-neu)]

Yup, I have tested that.

From: "dutchcow" <email address hidden>
To: [e-mail]
Date: Thu, 31 Jan 2008 13:58:36 +0800 (CST)
Subject: [Bug 108392] Re: No sound on Compaq V3000 laptop on feisty

> This issue has been solved in the new alsa drivers (10.0.15) it is > already fixed in hardy, and should be easy to fix in feisty and gutsy by > merging the alsa 10.0.15 drivers and tools in to the gutsy and feisty > repo's. > > -- > No sound on Compaq V3000 laptop on feisty > https://bugs.launchpad.net/bugs/108392 > You received this bug notification because you are a direct subscriber > of the bug. >

[Klaus die Maus (klausdiemaus)]

I have a Compaq Presario CS502us laptop running Gutsy Gibbon, and can confirm I have no sound. I had working sound in the live cd prior to an install. Sound worked for a while and now it seems that the only way to have working sound is to power up the lappy on battery power, not AC (plugged in). I had an issue with the headphone jack plugged in but still having sound playing out my speakers. I fixed this by adding "options snd-hda-intel model=laptop".

I'm using the snd-hda-intel alsa driver, but I believe it's a conexant chip since that's what Windows Vista was using.

00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)

snd_hda_intel 263712 4
snd_pcm_oss 44672 0
snd_mixer_oss 17664 1 snd_pcm_oss
snd_pcm 80388 3 snd_hda_intel,snd_pcm_oss
snd_seq_dummy 4740 0
snd_seq_oss 33152 0
snd_seq_midi 9600 0
snd_rawmidi 25728 1 snd_seq_midi
snd_seq_midi_event 8448 2 snd_seq_oss,snd_seq_midi
snd_seq 53232 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 24324 3 snd_pcm,snd_seq
snd_seq_device 9228 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 54660 15 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 8800 1 snd
snd_page_alloc 11400 2 snd_hda_intel,snd_pcm

[Launchpad Janitor (janitor)]

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Michele Mangili (mangilimic)]

This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.