No sound on Asus A6L (A6B00L) laptop

[Sinkaiya]

I have no sound on Asus A6L (A6B00L) laptop in Feisty. I have tried different distributions (Ubuntu 6.06, 6.10, 7.04 Alpha, Mandriva 2006, 2007 and Open Suse 10.2) but there was no sound too. But under Win XP all working fine. Windows detects my soundcars as Realtek ALC650 @ Intel 8280 1 DBM ICH4-M - AC'97 Audio Controller [B-1]. In Ubuntu I have two sound devices - Intel 82801DB-ICH4 (Alsa Mixer) and Realtek ALC650F (OSS Mixer). None of them produce any sound.

Here is my lspci:

00:00.0 Host bridge: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
00:00.1 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
00:00.3 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
00:02.0 VGA compatible controller: Intel Corporation 82852/855GM Integrated Graphics Device (rev 02)
00:02.1 Display controller: Intel Corporation 82852/855GM Integrated Graphics Device (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 83)
00:1f.0 ISA bridge: Intel Corporation 82801DBM (ICH4-M) LPC Interface Bridge (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801DBM (ICH4-M) IDE Controller (rev 03)
00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 03)
00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 03)
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10)
01:05.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev ac)
01:05.1 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev ac)
01:05.2 FireWire (IEEE 1394): Ricoh Co Ltd R5C552 IEEE 1394 Controller (rev 04)

[Dan O'Huiginn (daniel-ohuiginn)]

Thanks for taking the time to report this bug. Unfortunately we can't fix it, because your description didn't include enough information; lspci by itself is not enough

Please include the information requested from https://help.ubuntu.com/community/DebuggingSoundProblems as separate attachments.

[Sinkaiya (sinkaiya)]

Hi Dan, thanks a lot for answering so quickly. :) A have prepared all these commands and saved the results into a text file. Hope it will help to solve the problem.

Best regards,

Serge "Sinkaiya" Novikov

[Dan O'Huiginn (daniel-ohuiginn)]

Thanks, that all looks good. I'm afraid now it's a case of waiting until one of the audio experts has time to look into this.

[Daniel T Chen (crimsun)]

amixer output is missing.

[Sinkaiya (sinkaiya)]

Hi Daniel. :) Here it is. Hope it will help.

Best regards,

Serge "Sinkaiya" Novikov

[Og Maciel (ogmaciel)]

Can we get an update on this issue?

Thanks,

Og

[Daniel T Chen (crimsun)]

'IEC958 Playback AC97-SPSA' may need to be set to 0. 'IEC958' needs to be muted. 'External Amplifier' may need to be muted.

[src04c (src04c)]

Thanks so much daniel, this solved my exact sound problem with same chipset and sound setup. Its also good to know that jack sense hates integrated sound, so make sure headphone jack sense and Line jack sense are unchecked, (muted, turned off, not selected, whatever) in the switches panel. Sound worked great once all these changed were made though and it was a subject of general frustration for me for a few days, as i tried all sorts of console commands, and effectively crashed and had to uninstall kernel 2.6.20-16 generic, using .20-15 generic now instead..................

next project: re-installing kernel 2.16.20-16 generic and hiding its presence in grub until updates come out fixing the rest of the glitches it caused with my laptop. Works great on my desktop though. Anyway, thanks so much daniel t. chen, ill toast to your great name at the bar tonight as i celebrate my the conquering of my core furstration thats been eating at the back of my mind for the last two days!!!1

cheers mate!

[Launchpad Janitor (janitor)]

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Michele Mangili (mangilimic)]

This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.