Comment 17 for bug 58832

So can someone either tell me what I have done wrong or if there is a specific way to solve this issue. and please I beg you don't give me the india programmer reply of there is no issue and works as designed. I get enough of that crap at work. LOL there has to be a way to resolved this, If I was not mostly a noob at linux and could program I would fix it myself but I am not. Thank you