AV710 ICE1724 eeprom error!

Bug #57752 reported by Gnu_Raiz on 2006-08-25
10
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned
linux-source-2.6.15 (Ubuntu)
Undecided
Unassigned
linux-source-2.6.22 (Ubuntu)
Undecided
Unassigned

Bug Description

Install AV710 sound card boot any Ubuntu offical kernel, check kern.log I have this listed.

Aug 24 20:28:09 Gnu-Raiz kernel: [ 30.419079] ice1724: Invalid EEPROM version 1

uname -a output:
Linux Gnu-Raiz 2.6.15-26-amd64-k8 #1 SMP PREEMPT Thu Aug 3 03:11:38 UTC 2006 x86_64 GNU/Linux

Gnu_Raiz (gnu-raiz) wrote :

This is the output from lspci -m, concerning the card.

04:07.0 Multimedia audio controller VIA Technologies Inc. VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller 01 00 VIA Technologies Inc. AMP Ltd AUDIO2000

A solution is available on the internet, but I have no way to verify if it works or not, as I am discourged from using self compiled modules with Ubuntu. In fact have been chastised for doing so.

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest updates or latest Ubuntu release? Thanks in advance.

Changed in linux-source-2.6.15:
status: New → Incomplete

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in linux-source-2.6.15:
status: Incomplete → Invalid
iwsmith (i-wsmith) wrote :

Saw this bug here, I am having this problem as well (it should be noted that flash can crash my system, which is sort of how I ended up here). I am running:
root@titan:~# uname -a
Linux titan 2.6.22-14-generic #1 SMP Tue Feb 12 07:42:25 UTC 2008 i686 GNU/Linux

I would be very happy to help fix this bug (if someone can give me a starting point), Should I open a new ticket since i am actually using a different kernel?

Changed in linux-source-2.6.15:
status: Invalid → New
Gnu_Raiz (gnu-raiz) wrote :

I have seen this bug in Debian as well so I would suggest that any help will be welcome. For the research I have been doing it seems to be a error in not having the proper eeprom code string read to the kernel. So I would assume that any kernel would have that error, but since this card is old it might not get the attention it needs. Since I do not know much about the eeprom codes or how they are read I am really at a loose for what is needed from me but will be willing to help as well.

iwsmith (i-wsmith) wrote :

I think the main question is if this error is actually causing problems or not. As far as I can tell my soundcard works fine. The only reason I investigated this is that Flash video will crash my entire system, and this behavior only started after I installed this new soundcard. I am planning on hooking up netconsole today or tomorrow to see if I can get some more information from the oops (currently nothing is written to disk nor console when this occurs). I will post my findings here.

Assigned also to Gutsy.

Changed in linux-source-2.6.22:
status: New → Incomplete
Changed in linux-source-2.6.15:
status: New → Incomplete
iwsmith (i-wsmith) wrote :

Well, I did some additional debugging and the problem is just getting more mysterious. Netconsole was only registering part of the Oops, so I thought I would try using a serial cable, but the same problem still occurs (I only get part of the oops). I got two crashes today while playing flash video, here is the first:

[ 5293.772000] PANIC: double fault, gdt at c201800Loading, please wait...

I found it odd that I got a panic that time instead of an oops, so this could have been caused by something else. Here is what I got the second time:

[ 803.872000] BUG: unable to handle kernel paging request at virtual address 61dfffbd
[ 803.880000] printing eip:
[ 803.884000] *pde = 00000000
[ 803.884000] Oops: 0000 [#1]
[ 803.884000] SMP
[ 803.884000] Modules linked in: nfs lockd sunrpc af_packet vmnet(P) vmmon(P) binfmt_misc ipv6 powernow_k8 cpufreq_powersave Npufreq_Rtats d\0xe6\0xca\0xf8\0xe4\0x1f\0xca\0xf8\0xf0<;\0xc0\0xe0<;\0xc0Loading, please wait...

The last part is from the reboot. I am assuming the eeprom error and the crashes are related, but that is just a wild guess really. I am going to try using kgdb to see if I can get more information. Any ideas or insight into how to continue attacking this problem would be greatly appreciated.

Is this the same bug upstream at Debian? [http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=383054] - although no mention of eeprom error.

Is the follow link any help?:
http://ubuntuforums.org/showthread.php?t=157539

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest Ubuntu release? Thanks in advance.

iwsmith (i-wsmith) wrote :

Pablo,
Thanks for the follow up. I still intermittently have freezing/crashing (seemingly due to Flash), however, I am of the opinion that it is a hardware issue now. Switching PCI slots reduced the frequency of crashes, though they still occur. Additionally, Windows Vista seems to suffer from the problem as well.

I still get the EEPROM error, but I don't believe this is actually the problem. I will not have a chance to test the beta for about a week, but I will do so and let you know of the results.

Thanks!

Sergio Zanchetta (primes2h) wrote :

The 18 month support period for Gutsy Gibbon 7.10 has reached its end of life -
http://www.ubuntu.com/news/ubuntu-7.10-eol . As a result, we are closing the
linux-source-2.6.22 kernel task. It would be helpful if you could test the
new Jaunty Jackalope 9.04 release and confirm if this issue remains -
http://www.ubuntu.com/getubuntu/releasenotes/904overview. If the issue still exists with the Jaunty
release, please update this report by changing the Status of the "linux (Ubuntu)"
task from "Incomplete" to "New". Also please be sure to run the command below
which will automatically gather and attach updated debug information to this
report. Thanks in advance.

apport-collect -p linux-image-2.6.28-11-generic 57752

Changed in linux-source-2.6.22 (Ubuntu):
status: Incomplete → Won't Fix
Changed in linux (Ubuntu):
status: New → Incomplete
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in linux-source-2.6.15 (Ubuntu):
status: Incomplete → Invalid
Changed in linux (Ubuntu):
status: Expired → Invalid
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