webcam is detected but not working

Bug #1881413 reported by Afsal Rahman
34
This bug affects 6 people
Affects Status Importance Assigned to Milestone
linux-signed (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

My builtin webcam stopped working after a kernel update issued after 22 April 2020 . Before this date i was able to take pictures on cheese and video call etc , and for a while i didn't use my webcam until yesterday i noticed that my webcam is getting detected as "usb 2.0 web camera" but its not working at all . Cheese shows a black screen when opened and Firefox asks for permission and then nothing happens . So i changed the kernel to version to 5.0 from 5.4.0.33 and webcam started working properly .So this issue is caused by a linux kernel update .

output of sudo lshw :

*-usb:1
                      description: Video
                      product: USB 2.0 Web Camera
                      vendor: Alcor Micro, Corp.
                      physical id: 2
                      bus info: usb@1:1.2
                      version: 0.08
                      capabilities: usb-2.00
                      configuration: driver=uvcvideo maxpower=200mA speed=480Mbit/s

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed (Ubuntu):
status: New → Confirmed
Revision history for this message
Rokk (rocco-pietrini) wrote :
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