Display failure after plugging into thunderbolt dock

[Greg Whiteley]

I'm left with a black screen after connecting a laptop into a thunderbolt dock.

The primary kernel error is logged "Failed to create MST payload for port", followed by a proper oops:
"BUG: kernel NULL pointer dereference, address: 0000000000000008"

The dock screens remain in power-save and the laptop screen remains black (usually it is blank when connected to dock).

After unplugging from dock the laptop screen does not recover.

I'm on 6.1-oem due to issues with AMD GPU not waking from sleep after the the HWE kernel update from 23.04 -> 22.04

kernel: amdgpu 0000:04:00.0: [drm] Failed to create MST payload for port 000000000a2b5491: -5
kernel: BUG: kernel NULL pointer dereference, address: 0000000000000008
kernel: #PF: supervisor read access in kernel mode
kernel: #PF: error_code(0x0000) - not-present page
kernel: PGD 0 P4D 0
kernel: Oops: 0000 [#1] PREEMPT SMP NOPTI
kernel: CPU: 5 PID: 3215 Comm: gnome-shell Not tainted 6.1.0-1010-oem #10-Ubuntu
kernel: Hardware name: LENOVO 82UD/LNVNB161216, BIOS JECN11WW(V1.04) 03/14/2022
kernel: RIP: 0010:drm_dp_add_payload_part2+0xce/0x100 [drm_display_helper]
kernel: Code: e8 87 22 82 ff 44 89 f0 5b 41 5c 41 5d 41 5e 5d 31 d2 89 d1 89 d6 89 d7 41 89 d0 41 89 d1 e9 e9 80 08 d0 48 8b 80 58 05 00 0>
kernel: RSP: 0018:ffffab9590f1b548 EFLAGS: 00010246
kernel: RAX: ffff8c77e8506000 RBX: ffff8c77e8506000 RCX: 0000000000000000
kernel: RDX: ffff8c7a1e8e7740 RSI: 0000000000000000 RDI: ffff8c77f0f14540
kernel: RBP: ffffab9590f1b568 R08: 0000000000000000 R09: 0000000000000000
kernel: R10: 0000000000000000 R11: 0000000000000000 R12: 0000000000000001
kernel: R13: ffff8c77f0f14000 R14: ffff8c780885a0c0 R15: 0000000000000006
kernel: FS: 00007f9dbdddb5c0(0000) GS:ffff8c7a5ff40000(0000) knlGS:0000000000000000
kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
kernel: CR2: 0000000000000008 CR3: 000000014b8d8000 CR4: 0000000000350ee0
kernel: Call Trace:
kernel: <TASK>
kernel: dm_helpers_dp_mst_send_payload_allocation+0x90/0xd0 [amdgpu]
kernel: dc_link_allocate_mst_payload+0x1a9/0x350 [amdgpu]
kernel: core_link_enable_stream+0x560/0x5e0 [amdgpu]
kernel: apply_single_controller_ctx_to_hw+0x430/0x530 [amdgpu]
kernel: ? free_large_kmalloc+0x57/0xa0
kernel: dce110_apply_ctx_to_hw+0x1f1/0x360 [amdgpu]
kernel: ? dcn10_wait_for_mpcc_disconnect+0x51/0x220 [amdgpu]
kernel: ? dcn20_prepare_bandwidth+0xca/0x170 [amdgpu]
kernel: dc_commit_state_no_check+0x313/0xd20 [amdgpu]
kernel: ? dc_validate_global_state+0x290/0x500 [amdgpu]
kernel: dc_commit_state+0x139/0x1d0 [amdgpu]
kernel: amdgpu_dm_atomic_commit_tail+0x60b/0x13e0 [amdgpu]
kernel: ? sugov_update_shared+0x2a0/0x2a0
kernel: ? newidle_balance+0x325/0x4b0
kernel: ? psi_group_change+0x1d2/0x510
kernel: ? raw_spin_rq_unlock+0x10/0x40
kernel: ? finish_task_switch.isra.0+0x85/0x2a0
kernel: ? __schedule+0x24b/0x5f0
kernel: ? krc_this_cpu_lock+0x35/0x50
kernel: ? kvfree_call_rcu+0xf6/0x3f0
kernel: ? schedule_timeout+0x126/0x160
kernel: ? wait_for_completion_timeout+0x119/0x150
kernel: commit_tail+0xc2/0x190 [drm_kms_helper]
kernel: ? drm_atomic_helper_swap_state+0x246/0x380 [drm_kms_helper]
kernel: drm_atomic_helper_commit+0x11d/0x150 [drm_kms_helper]
kernel: drm_atomic_commit+0x99/0xd0 [drm]
kernel: ? drm_plane_create_color_properties.cold+0x46/0x46 [drm]
kernel: drm_mode_atomic_ioctl+0x4f2/0x6e0 [drm]
kernel: ? drm_atomic_set_property+0x160/0x160 [drm]
kernel: drm_ioctl_kernel+0xd6/0x180 [drm]
kernel: drm_ioctl+0x2a0/0x4b0 [drm]
kernel: ? drm_atomic_set_property+0x160/0x160 [drm]
kernel: amdgpu_drm_ioctl+0x4e/0x90 [amdgpu]
kernel: __x64_sys_ioctl+0xa0/0xe0
kernel: do_syscall_64+0x5b/0x90
kernel: ? do_syscall_64+0x67/0x90
kernel: ? exit_to_user_mode_prepare+0x30/0xb0
kernel: ? exit_to_user_mode_prepare+0x30/0xb0
kernel: ? irqentry_exit_to_user_mode+0x9/0x20
kernel: ? irqentry_exit+0x43/0x50
kernel: ? exc_page_fault+0x91/0x1b0
kernel: entry_SYSCALL_64_after_hwframe+0x63/0xcd
kernel: RIP: 0033:0x7f9dc2d1aaff
kernel: Code: 00 48 89 44 24 18 31 c0 48 8d 44 24 60 c7 04 24 10 00 00 00 48 89 44 24 08 48 8d 44 24 20 48 89 44 24 10 b8 10 00 00 00 0f 0>
kernel: RSP: 002b:00007fff7fa9fcf0 EFLAGS: 00000246 ORIG_RAX: 0000000000000010
kernel: RAX: ffffffffffffffda RBX: 00007fff7fa9fd90 RCX: 00007f9dc2d1aaff
kernel: RDX: 00007fff7fa9fd90 RSI: 00000000c03864bc RDI: 0000000000000009
kernel: RBP: 00000000c03864bc R08: 0000000000000012 R09: 0000000000000012
kernel: R10: 0000000000000007 R11: 0000000000000246 R12: 000056543cb14ea0
kernel: R13: 0000000000000009 R14: 000056543ff88a80 R15: 0000565441c22a50
kernel: </TASK>
kernel: Modules linked in: rfcomm xt_conntrack nft_chain_nat xt_MASQUERADE nf_nat nf_conntrack_netlink nf_conntrack nf_defrag_ipv6 nf_defr>
kernel: snd_rpl_pci_acp6x snd_acp_pci snd_rawmidi rc_core btrtl sha512_ssse3 videobuf2_common btbcm mac80211 snd_pci_acp6x snd_seq aesni_>
kernel: i2c_hid_acpi xhci_pci_renesas sdhci nvme_common video i2c_hid wmi hid
kernel: CR2: 0000000000000008
kernel: ---[ end trace 0000000000000000 ]---

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.1.0-1010-oem 6.1.0-1010.10
ProcVersionSignature: Ubuntu 6.1.0-1010.10-oem 6.1.22
Uname: Linux 6.1.0-1010-oem x86_64
ApportVersion: 2.20.11-0ubuntu82.4
Architecture: amd64
CasperMD5CheckResult: pass
Date: Sun May 14 14:14:06 2023
InstallationDate: Installed on 2022-09-16 (239 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
SourcePackage: linux-signed-oem-6.1
UpgradeStatus: No upgrade log present (probably fresh install)

[Lassi Väätämöinen (lvaatamoinen)]

I got similar symptom, but with NVIDIA driver and Lenovo Thunderbolt 4 dock. Looks like for it happens after connecting dock back, but screen goes black already when disconnecting from the dock.

System info:

Linux mopo 6.2.0-33-generic #33~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Sep 7 10:33:52 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Backtrace:

marras 01 14:03:15 mopo kernel: BUG: kernel NULL pointer dereference, address: 0000000000000000
marras 01 14:03:15 mopo kernel: #PF: supervisor read access in kernel mode
marras 01 14:03:15 mopo kernel: #PF: error_code(0x0000) - not-present page
marras 01 14:03:15 mopo kernel: PGD 0 P4D 0
marras 01 14:03:15 mopo kernel: Oops: 0000 [#1] PREEMPT SMP NOPTI
marras 01 14:03:15 mopo kernel: CPU: 11 PID: 1589 Comm: kworker/u32:11 Tainted: P O 6.2.0-33-generic #33~22.04.1-Ubuntu
marras 01 14:03:15 mopo kernel: Hardware name: LENOVO 20YRS21300/20YRS21300, BIOS N37ET46W (1.27 ) 07/12/2023
marras 01 14:03:15 mopo kernel: Workqueue: USBC000:00-con1 ucsi_poll_worker [typec_ucsi]
marras 01 14:03:15 mopo kernel: RIP: 0010:ucsi_acpi_async_write+0x31/0x60 [ucsi_acpi]
marras 01 14:03:15 mopo kernel: Code: 89 e5 41 56 49 89 ce 41 55 49 89 d5 41 54 53 89 f3 e8 73 8b 2a 00 4c 89 f2 4c 89 ee 89 df 48 03 78 10 49 89 c4 e8 7f 3c cc d8 <49> 8b 45 00 4c 89 e7 be 01 00 00 00 49 89 44 24 50 e8 b9 fc ff ff
marras 01 14:03:15 mopo kernel: RSP: 0018:ffffb685c2a37d10 EFLAGS: 00010282
marras 01 14:03:15 mopo kernel: RAX: ffffb685c00f5002 RBX: 0000000000000002 RCX: 0000000000000000
marras 01 14:03:15 mopo kernel: RDX: 0000000000000000 RSI: 0000000000000000 RDI: ffffb685c00f5002
marras 01 14:03:15 mopo kernel: RBP: ffffb685c2a37d30 R08: 0000000000000000 R09: 0000000000000000
marras 01 14:03:15 mopo kernel: R10: 0000000000000000 R11: 0000000000000000 R12: ffffa096c33074a8
marras 01 14:03:15 mopo kernel: R13: 0000000000000000 R14: 0000000000000000 R15: 000000000000000c
marras 01 14:03:15 mopo kernel: FS: 0000000000000000(0000) GS:ffffa0a1ef6c0000(0000) knlGS:0000000000000000
marras 01 14:03:15 mopo kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
marras 01 14:03:15 mopo kernel: CR2: 0000000000000000 CR3: 0000000a80410005 CR4: 0000000000770ee0
marras 01 14:03:15 mopo kernel: PKRU: 55555554
marras 01 14:03:15 mopo kernel: Call Trace:
marras 01 14:03:15 mopo kernel: <TASK>
marras 01 14:03:15 mopo kernel: ? show_regs+0x72/0x90
marras 01 14:03:15 mopo kernel: ? __die+0x25/0x80
marras 01 14:03:15 mopo kernel: ? page_fault_oops+0x79/0x190
marras 01 14:03:15 mopo kernel: ? do_user_addr_fault+0x30c/0x640
marras 01 14:03:15 mopo kernel: ? exc_page_fault+0x81/0x1b0
marras 01 14:03:15 mopo kernel: ? asm_exc_page_fault+0x27/0x30
marras 01 14:03:15 mopo kernel: ? ucsi_acpi_async_write+0x31/0x60 [ucsi_acpi]
marras 01 14:03:15 mopo kernel: ucsi_exec_command+0xd9/0xf0 [typec_ucsi]
marras 01 14:03:15 mopo kernel: ucsi_send_command+0x4b/0xf0 [typec_ucsi]
marras 01 14:03:15 mopo kernel: ucsi_register_altmodes+0xd7/0x210 [typec_ucsi]
marras 01 14:03:15 mopo kernel: ucsi_check_altmodes+0x1c/0xb0 [typec_ucsi]
marras 01 14:03:15 mopo kernel: ? mutex_lock+0x13/0x50
marras 01 14:03:15 mopo kernel: ucsi_poll_worker+0x3c/0x...