Touchpad and WIFI randomly stop working
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-signed-oem-5.14 (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Just based on environment it seems that the wifi is crashing and results in other Intel to crash as well. Dell 7390 XPS 13 (dev) has been fine but after changing wifi router I started noticing dropped wifi with firmware crashes in dmesg on 18.04, upgraded to 20.04, updated BIOS, updated all other firmware using firmware update manager and the wifi problem persisted, but now the touchpad has become a noticeable issue as well. One the wifi signal comes back the touchpad works again.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.14.0-1005-oem x86_64
ApportVersion: 2.20.11-
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 7 18:07:38 2021
DistributionCha
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://
canonical-
InstallationDate: Installed on 2019-12-06 (702 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-
UpgradeStatus: Upgraded to focal on 2021-04-25 (196 days ago)