no audio when earphones are connected to the jack

Bug #1869844 reported by Abhishek Chauhan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe (Ubuntu)
New
Undecided
Unassigned

Bug Description

I have dual boot ubuntu 18.04 with windows 10
Laptop Configurations
Name ZenBook UX533FD_UX533FD
Family ZenBook
Vendor ASUSTeK COMPUTER INC. (SEAGATE, www.seagate.com)
Version 1.0

OS configuration
Kernel Linux 5.3.0-45-generic (x86_64)
Version #37~18.04.1-Ubuntu SMP Fri Mar 27 15:58:10 UTC 2020
C Library GNU C Library / (Ubuntu GLIBC 2.27-3ubuntu1) 2.27
Distribution Ubuntu 18.04.4 LTS

When i connect my earphones/headphones, audio should be outputted but instead ther is no audio/sound from the earphones/headphones

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-5.3.0-45-generic 5.3.0-45.37~18.04.1
ProcVersionSignature: Ubuntu 5.3.0-45.37~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-45-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.13
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 31 12:02:56 2020
InstallationDate: Installed on 2020-03-03 (27 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Abhishek Chauhan (mrabhishek) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.