OS not reading my laptops touchpad, despite windows 10 on the same system reading it and function fine.

[Brandon Stibich]

I just downloaded ubuntu and want to become part of the community but right away I cant get my laptop's touch pad to work. I've downloaded the synaptic driver however when I run
$ cat /proc/bus/input/devices
as I was suggested to do my touch pad is not showing up on the list at all. Help would be greatly appreciated as I would love to make ubuntu my main OS.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-5.3.0-40-generic 5.3.0-40.32~18.04.1
ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 7 19:17:55 2020
InstallationDate: Installed on 2020-03-07 (0 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

[Po-Hsu Lin (cypressyew)]

What is the model of your laptop?

[Brandon Stibich (bsstibich)]

Lenovo Thinkbook 14