Touchpad not working & not recognized in devices list

[Nils Neuscha-Rube]

Ubuntu 18.04.4 LTS. Computer: Lenovo-Laptop newly bought S340-15IIL 15" (1S81VW0029GEMP1Q3YPV).

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-5.3.0-40-generic 5.3.0-40.32~18.04.1
ProcVersionSignature: Ubuntu 5.3.0-40.32~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 28 14:36:00 2020
InstallationDate: Installed on 2020-02-27 (0 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)

[Andrea Righi (arighi)]

Did you notice if this problem started to happen after a specific kernel update? Thanks.

[Nils Neuscha-Rube (neotsopa)]

Hi Andrea,
no, I freshly installed Ubuntu on a newly bought Laptop and it didn't
work from the beginning on.

On 02.03.20 10:41, Andrea Righi wrote:
> Did you notice if this problem started to happen after a specific kernel
> update? Thanks.
>