package linux-image-4.15.0-65-generic 4.15.0-65.74~16.04.1 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 1

Bug #1847855 reported by Chika Azuka
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hello, I am using Ubuntu 16.04. The OS freezes and my computer fan starts spinning. Nothing works afterwards

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.15.0-65-generic 4.15.0-65.74~16.04.1
ProcVersionSignature: Ubuntu 4.15.0-65.74~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-65-generic x86_64
NonfreeKernelModules: qnx4 hfsplus hfs minix ntfs jfs rfcomm bnep snd_hda_codec_hdmi intel_rapl intel_soc_dts_thermal snd_hda_codec_realtek intel_soc_dts_iosf intel_powerclamp snd_hda_codec_generic coretemp punit_atom_debug uvcvideo videobuf2_vmalloc videobuf2_memops ath9k videobuf2_v4l2 ath9k_common videobuf2_core ath9k_hw intel_cstate videodev ath snd_hda_intel snd_hda_codec mac80211 media snd_hda_core acer_wmi sparse_keymap wmi_bmof lpc_ich cfg80211 rtsx_pci_ms memstick ath3k btusb btrtl mei_txe mei shpchp hci_uart btbcm btqca btintel bluetooth rfkill_gpio pwm_lpss_platform mac_hid pwm_lpss rtsx_pci_sdmmc i915 r8169 rtsx_pci wmi i2c_hid
ApportVersion: 2.20.1-0ubuntu2.19
Architecture: amd64
Date: Sat Oct 12 12:54:15 2019
ErrorMessage: subprocess installed pre-removal script returned error exit status 1
InstallationDate: Installed on 2019-10-11 (0 days ago)
InstallationMedia: Ubuntu 16.04.6 LTS "Xenial Xerus" - Release amd64 (20190227)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.6
 apt 1.2.32
SourcePackage: linux-signed-hwe
Title: package linux-image-4.15.0-65-generic 4.15.0-65.74~16.04.1 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Chika Azuka (alektahsoftwares) wrote :
tags: removed: need-duplicate-check
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