touchpad not detected

Bug #1845826 reported by Arun Kumar Nagendra Kumar
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux-signed-hwe (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When i used the live usb, the touchpad was working after installing the touchpad is not detected

cat /proc/bus/input/devices
does not return a touchpad in the output and "xinput" returns

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PixArt HP USB Optical Mouse id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Video Bus id=8 [slave keyboard (3)]
    ↳ Power Button id=9 [slave keyboard (3)]
    ↳ Sleep Button id=10 [slave keyboard (3)]
    ↳ Chicony USB 2.0 Camera: Chicony id=12 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-5.0.0-29-generic 5.0.0-29.31~18.04.1
ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-29-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 29 01:58:11 2019
InstallationDate: Installed on 2019-09-29 (0 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Arun Kumar Nagendra Kumar (arunwee) wrote :
Revision history for this message
Arun Kumar Nagendra Kumar (arunwee) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed-hwe (Ubuntu):
status: New → Confirmed
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