Ubuntu Mate freezes after some hours of continuous playing youtube videos

Bug #1831906 reported by Peter Sakellarakis on 2019-06-06

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8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe (Ubuntu)
Undecided
Unassigned

Bug Description

Ubuntu Mate freezes after some hours of continuous playing youtube videos and needs reboot. Some times it freezes black after the screen saver is on.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.18.0-20-generic 4.18.0-20.21~18.04.1
ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: MATE
Date: Thu Jun 6 16:43:40 2019
InstallationDate: Installed on 2019-05-09 (27 days ago)
InstallationMedia: Ubuntu-MATE 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)

Peter Sakellarakis (petsak093) wrote :
Po-Hsu Lin (cypressyew) wrote :

Hello,
Several questions here:
1. Can you try to produce this with generic Ubuntu?
2. Does you system stop responding when this happens (CapsLock LED not working, magic key not working and etc)
3. Can you provide the syslog after this to see if it contains any useful information.
Thanks

Changed in linux-signed-hwe (Ubuntu):
status: New → Incomplete
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