driver for Synaptics, Inc. 06cb:009a Fingerprint reader

Bug #1829756 reported by clueless171 on 2019-05-20
36
This bug affects 7 people
Affects Status Importance Assigned to Milestone
linux-signed-hwe (Ubuntu)
Undecided
Unassigned

Bug Description

My device Lenovo Thinkpad P52 is running ubuntu 18.04. The OS is not recognising Synaptics, Inc. 06cb:009a Fingerprint reader.

The reader is working fine on windows.

I have checked the Ubuntu Certification and it shows that the device works fine. I have asked for drivers from Ubuntu Certification https://answers.launchpad.net/ubuntu-certification/+question/680918 .
I have the HWE enabled.

Please let me know how can I get the fingerprint reader to work.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.18.0-20-generic 4.18.0-20.21~18.04.1
ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-20-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon May 20 19:52:31 2019
InstallationDate: Installed on 2019-05-18 (2 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)

clueless171 (clueless171) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed-hwe (Ubuntu):
status: New → Confirmed
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