Kernel and system lockup on Asustek UX32A running 16.04 LTS with HWE kernel (or 18.04 LTS) with two monitors - internal laptop panel and external HDMI
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-signed-hwe (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Steps to reproduce:
1a. Have Ubuntu 16.04.6 LTS installed, install HWE kernel on it
1b. Have Ubuntu 18.04.2 LTS instelled
2. Connect HDMI monitor to the laptop
3. Boot laptop
Expected results:
* laptop booted fast and have fast reaction on user actions
Actual results:
* laptop booted after 200 second and sometimes lockups for a while, having many DRM errors
```
$ cat /var/log/kern.log | grep drm
Apr 26 12:29:31 flash-1604 kernel: [ 484.312170] [drm:drm_
Apr 26 12:30:02 flash-1604 kernel: [ 494.552285] [drm:drm_
Apr 26 12:30:02 flash-1604 kernel: [ 504.792328] [drm:drm_
Apr 26 12:30:02 flash-1604 kernel: [ 515.032279] [drm:drm_
Apr 26 12:30:12 flash-1604 kernel: [ 525.272386] [drm:drm_
Apr 26 12:30:23 flash-1604 kernel: [ 535.512433] [drm:drm_
Apr 26 12:30:33 flash-1604 kernel: [ 546.008447] [drm:drm_
Apr 26 12:30:43 flash-1604 kernel: [ 556.248389] [drm:drm_
Apr 26 12:30:54 flash-1604 kernel: [ 566.488371] [drm:drm_
Apr 26 12:30:54 flash-1604 kernel: [ 566.505470] [drm:intel_
Apr 26 12:30:54 flash-1604 kernel: [ 566.608296] WARNING: CPU: 3 PID: 1950 at /build/
Apr 26 12:30:54 flash-1604 kernel: [ 566.608389] glue_helper snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi cryptd arc4 binfmt_misc iwldvm kvm_intel kvm intel_cstate snd_seq snd_seq_device mac80211 intel_rapl_perf snd_timer snd iwlwifi joydev soundcore input_leds serio_raw cfg80211 shpchp mei_me mei lpc_ich intel_rst wmi int3403_thermal mac_hid acpi_als int3400_thermal kfifo_buf acpi_thermal_rel int3402_thermal asus_wireless industrialio int340x_
Apr 26 12:30:54 flash-1604 kernel: [ 566.608518] RIP: 0010:drm_
Apr 26 12:30:54 flash-1604 kernel: [ 566.608741] drm_helper_
Apr 26 12:30:54 flash-1604 kernel: [ 566.608758] drm_helper_
Apr 26 12:30:54 flash-1604 kernel: [ 566.608804] drm_mode_
Apr 26 12:30:54 flash-1604 kernel: [ 566.608838] ? drm_mode_
Apr 26 12:30:54 flash-1604 kernel: [ 566.608867] drm_ioctl_
Apr 26 12:30:54 flash-1604 kernel: [ 566.608896] drm_ioctl+
Apr 26 12:30:54 flash-1604 kernel: [ 566.608926] ? drm_mode_
Apr 26 12:31:05 flash-1604 kernel: [ 578.264162] [drm:drm_
Apr 26 12:31:20 flash-1604 kernel: [ 592.599725] [drm:drm_
Apr 26 12:31:30 flash-1604 kernel: [ 602.839348] [drm:drm_
Apr 26 12:31:40 flash-1604 kernel: [ 613.078998] [drm:drm_
Apr 26 12:31:41 flash-1604 kernel: [ 614.249099] [drm:intel_
Apr 26 12:31:41 flash-1604 kernel: [ 614.351006] WARNING: CPU: 1 PID: 1950 at /build/
Apr 26 12:31:41 flash-1604 kernel: [ 614.351088] glue_helper snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi cryptd arc4 binfmt_misc iwldvm kvm_intel kvm intel_cstate snd_seq snd_seq_device mac80211 intel_rapl_perf snd_timer snd iwlwifi joydev soundcore input_leds serio_raw cfg80211 shpchp mei_me mei lpc_ich intel_rst wmi int3403_thermal mac_hid acpi_als int3400_thermal kfifo_buf acpi_thermal_rel int3402_thermal asus_wireless industrialio int340x_
Apr 26 12:31:41 flash-1604 kernel: [ 614.351205] RIP: 0010:drm_
Apr 26 12:31:41 flash-1604 kernel: [ 614.351410] drm_helper_
Apr 26 12:31:41 flash-1604 kernel: [ 614.351424] drm_helper_
Apr 26 12:31:41 flash-1604 kernel: [ 614.351457] drm_mode_
Apr 26 12:31:41 flash-1604 kernel: [ 614.351486] ? drm_mode_
Apr 26 12:31:41 flash-1604 kernel: [ 614.351512] drm_ioctl_
Apr 26 12:31:41 flash-1604 kernel: [ 614.351538] drm_ioctl+
Apr 26 12:31:41 flash-1604 kernel: [ 614.351564] ? drm_mode_
Apr 26 12:32:07 flash-1604 kernel: [ 639.702301] [drm:drm_
Apr 26 12:32:17 flash-1604 kernel: [ 649.942087] [drm:drm_
Apr 26 12:32:27 flash-1604 kernel: [ 660.182816] [drm:drm_
Apr 26 12:32:37 flash-1604 kernel: [ 670.423426] [drm:drm_
Apr 26 12:32:48 flash-1604 kernel: [ 680.663894] [drm:drm_
Apr 26 12:32:58 flash-1604 kernel: [ 690.904131] [drm:drm_
Apr 26 12:33:11 flash-1604 kernel: [ 703.960286] [drm:drm_
Apr 26 12:33:34 flash-1604 kernel: [ 726.744560] [drm:drm_
Apr 26 12:33:44 flash-1604 kernel: [ 736.984790] [drm:drm_
Apr 26 12:33:54 flash-1604 kernel: [ 747.224902] [drm:drm_
Apr 26 12:34:06 flash-1604 kernel: [ 759.256696] [drm:drm_
Apr 26 12:34:17 flash-1604 kernel: [ 769.496515] [drm:drm_
Apr 26 12:34:29 flash-1604 kernel: [ 782.296172] [drm:drm_
Apr 26 12:34:51 flash-1604 kernel: [ 803.799835] [drm:drm_
Apr 26 12:35:01 flash-1604 kernel: [ 814.039764] [drm:drm_
Apr 26 12:35:26 flash-1604 kernel: [ 839.383199] [drm:drm_
Apr 26 12:35:58 flash-1604 kernel: [ 870.614782] [drm:drm_
Apr 26 12:36:08 flash-1604 kernel: [ 880.854598] [drm:drm_
Apr 26 12:36:18 flash-1604 kernel: [ 891.094477] [drm:drm_
Apr 26 12:36:33 flash-1604 kernel: [ 905.686182] [drm:drm_
Apr 26 12:36:43 flash-1604 kernel: [ 915.926016] [drm:drm_
Apr 26 12:41:02 flash-1604 kernel: [ 1174.737809] [drm:drm_
Apr 26 12:41:12 flash-1604 kernel: [ 1184.977714] [drm:drm_
Apr 26 12:41:22 flash-1604 kernel: [ 1195.217600] [drm:drm_
Apr 26 12:41:44 flash-1604 kernel: [ 1217.233362] [drm:drm_
```
Notes:
the same laptop with the same HDMI monitor works normally with Windows 8.1 and Ubuntu 16.04.6 LTS using default 4.4 kernel.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-
ProcVersionSign
Uname: Linux 4.15.0-48-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CurrentDesktop: MATE
Date: Fri Apr 26 12:34:35 2019
InstallationDate: Installed on 2016-04-21 (1099 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1)
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)
Laptop uses only Intel graphics.
Laptop screen is 1366x768. Monitor is 1920x1200.
Moving mouse beyond 1366x768 results in 15 second lag.
The 4.15 misses some i915 firmware files:
$ sudo update-initramfs -k all -u img-4.15. 0-48-generic i915/kbl_ guc_ver9_ 14.bin for module i915 i915/bxt_ guc_ver8_ 7.bin for module i915 img-4.4. 0-138-generic
update-initramfs: Generating /boot/initrd.
W: Possible missing firmware /lib/firmware/
W: Possible missing firmware /lib/firmware/
update-initramfs: Generating /boot/initrd.
May them are reason for lockups?