microphone and headset does not work

[Mert Gör]

I have an Acer Aspire device and my internal microphone or headset does not work.

And also frequently my device freezes and raises an error and redirects me to shell/black screen which I need to force reboot.

I find here to report a bug since I'm an Ubuntu community member who runs Ubuntu 22.04.3 LTS version with Ubuntu Pro. If this is not the right place to ask my question then please give me some tip to get started kernel development and fixing Ubuntu bugs.

happy hacking !

hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.3 LTS
Release: 22.04
Codename: jammy

hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lspci | grep Audio
03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 1640
03:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 6f)
03:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller

hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ grep "Codec:" /proc/asound/card*/codec*
/proc/asound/card0/codec#0:Codec: ATI R6xx HDMI
/proc/asound/card1/codec#0:Codec: Realtek ALC256

hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ lsmod | grep '^snd' | column -t
snd_hda_codec_realtek 192512 1
snd_soc_dmic 12288 0
snd_hda_codec_generic 122880 1 snd_hda_codec_realtek
snd_soc_acp6x_mach 24576 0
snd_acp6x_pdm_dma 12288 0
snd_hda_codec_hdmi 94208 1
snd_sof_amd_rembrandt 16384 0
snd_sof_amd_renoir 16384 0
snd_sof_amd_acp 49152 2 snd_sof_amd_rembrandt,snd_sof_amd_renoir
snd_sof_pci 24576 2 snd_sof_amd_rembrandt,snd_sof_amd_renoir
snd_hda_intel 61440 6
snd_sof_xtensa_dsp 12288 1 snd_sof_amd_acp
snd_sof 356352 2 snd_sof_amd_acp,snd_sof_pci
snd_sof_utils 16384 1 snd_sof
snd_intel_dspcfg 32768 2 snd_hda_intel,snd_sof
snd_intel_sdw_acpi 16384 1 snd_intel_dspcfg
snd_hda_codec 212992 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_hda_core 147456 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_soc_core 446464 4 snd_soc_acp6x_mach,snd_sof,snd_acp6x_pdm_dma,snd_soc_dmic
snd_compress 28672 1 snd_soc_core
snd_pcm_dmaengine 16384 1 snd_soc_core
snd_hwdep 20480 1 snd_hda_codec
snd_seq_midi 24576 0
snd_pci_ps 24576 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rpl_pci_acp6x 16384 0
snd_acp_pci 12288 0
snd_pci_acp6x 16384 0
snd_rawmidi 57344 1 snd_seq_midi
snd_pcm 196608 14 snd_sof_amd_acp,snd_hda_codec_hdmi,snd_pci_acp6x,snd_hda_intel,snd_hda_codec,snd_sof,snd_acp6x_pdm_dma,snd_compress,snd_soc_core,snd_sof_utils,snd_hda_core,snd_pci_ps,snd_pcm_dmaengine
snd_seq 118784 2 snd_seq_midi,snd_seq_midi_event
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_pci_acp5x 16384 0
snd_timer 49152 2 snd_seq,snd_pcm
snd_rn_pci_acp3x 16384 0
snd_acp_config 16384 7 snd_rn_pci_acp3x,snd_pci_acp6x,snd_pci_acp5x,snd_sof_amd_rembrandt,snd_acp_pci,snd_pci_ps,snd_sof_amd_renoir
snd 143360 25 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
snd_soc_acpi 12288 2 snd_sof_amd_acp,snd_acp_config
snd_pci_acp3x 16384 0

hwpplayer1@hwpplayer1-Aspire-A315-24P:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 0: ALC256 Analog [ALC256 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.5.0-18-generic 6.5.0-18.18~22.04.1
ProcVersionSignature: Ubuntu 6.5.0-18.18~22.04.1-generic 6.5.8
Uname: Linux 6.5.0-18-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 19 05:18:50 2024
InstallationDate: Installed on 2023-11-27 (83 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed-hwe-6.5
UpgradeStatus: No upgrade log present (probably fresh install)