Activity log for bug #2051974

Date Who What changed Old value New value Message
2024-02-01 18:48:09 Maksymilian Nowak bug added bug
2024-02-01 20:04:30 Maksymilian Nowak description Phone name is displayed properly. After click turning circle icons appears. info appears: cannot open device MTP "001,026" Mounting via Nautilus works on Debian and it doesn't work on Ubuntu Please hint me what info should I provide. Ubuntu 22.04.3 LTS sudo mtp-detect libmtp version: 1.1.19 Listing raw device(s) Device 0 (VID=2717 and PID=ff48) is a Xiaomi Mi-2s (MTP). Found 1 device(s): Xiaomi: Mi-2s (MTP) (2717:ff48) @ bus 1, dev 26 Attempting to connect device(s) PTP_ERROR_IO: failed to open session, trying again after resetting USB interface LIBMTP libusb: Attempt to reset device LIBMTP PANIC: failed to open session on second attempt Unable to open raw device 0 OK. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.5.0-15-generic 6.5.0-15.15~22.04.1 ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3 Uname: Linux 6.5.0-15-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Feb 1 19:20:43 2024 HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2023-06-19 (227 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) ProcEnviron: TERM=xterm-256color PATH=(custom, no username) XDG_RUNTIME_DIR=<set> LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.5 Symptom: storage UdisksMonitorLog: Monitoring the udisks daemon. Press Ctrl+C to exit. 19:21:20.233: The udisks-daemon is running (name-owner :1.12). UpgradeStatus: No upgrade log present (probably fresh install) Phone name is displayed properly. After click turning circle icons appears. info appears: cannot open device MTP "001,026" Mounting via Nautilus works on Debian and it doesn't work on Ubuntu Mounting Samsung-Android works as intended. Please hint me what info should I provide. Ubuntu 22.04.3 LTS sudo mtp-detect libmtp version: 1.1.19 Listing raw device(s) Device 0 (VID=2717 and PID=ff48) is a Xiaomi Mi-2s (MTP).    Found 1 device(s):    Xiaomi: Mi-2s (MTP) (2717:ff48) @ bus 1, dev 26 Attempting to connect device(s) PTP_ERROR_IO: failed to open session, trying again after resetting USB interface LIBMTP libusb: Attempt to reset device LIBMTP PANIC: failed to open session on second attempt Unable to open raw device 0 OK. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.5.0-15-generic 6.5.0-15.15~22.04.1 ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3 Uname: Linux 6.5.0-15-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Feb 1 19:20:43 2024 HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2023-06-19 (227 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no username)  XDG_RUNTIME_DIR=<set>  LANG=pl_PL.UTF-8  SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.5 Symptom: storage UdisksMonitorLog:  Monitoring the udisks daemon. Press Ctrl+C to exit.  19:21:20.233: The udisks-daemon is running (name-owner :1.12). UpgradeStatus: No upgrade log present (probably fresh install)