Bluetooth is active but not detecting any devices

[Simon Westerdale]

Fastboot is disable
bluetooth is actve and no devices are detected. Just "searching for devices"

What I'm expecting: the bluetooth to detect devices and connect to them
What I got: no devices are detected and just searching for devices

Description: Ubuntu 22.04.3 LTS
Release: 22.04

sudo dmesg | grep -i blue
[ 1.817153] usb 1-5: Product: Bluetooth Radio
[ 2.325174] Bluetooth: Core ver 2.22
[ 2.325196] NET: Registered PF_BLUETOOTH protocol family
[ 2.325197] Bluetooth: HCI device and connection manager initialized
[ 2.325199] Bluetooth: HCI socket layer initialized
[ 2.325201] Bluetooth: L2CAP socket layer initialized
[ 2.325203] Bluetooth: SCO socket layer initialized
[ 2.941161] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 2.941163] Bluetooth: BNEP filters: protocol multicast
[ 2.941165] Bluetooth: BNEP socket layer initialized
[ 2.986149] Bluetooth: hci0: Failed to read codec capabilities (-22)
[ 2.995282] Bluetooth: MGMT ver 1.22
[ 17.450060] Bluetooth: RFCOMM TTY layer initialized
[ 17.450066] Bluetooth: RFCOMM socket layer initialized
[ 17.450069] Bluetooth: RFCOMM ver 1.11

lsusb
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 13d3:3571 IMC Networks Bluetooth Radio
Bus 001 Device 002: ID 046d:c050 Logitech, Inc. RX 250 Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.2.0-32-generic 6.2.0-32.32~22.04.1
ProcVersionSignature: Ubuntu 6.2.0-32.32~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-32-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 15 16:33:08 2023
InstallationDate: Installed on 2023-09-14 (1 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
SourcePackage: linux-signed-hwe-6.2
UpgradeStatus: No upgrade log present (probably fresh install)

[Simon Westerdale (westerdale)]

Laptop is a ASUS TUF A15 (2023) model nr:FA507XI

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.