USB Optical Drive Doesn't Automount with Disk in Drive

Bug #1930165 reported by Jack
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.8 (Ubuntu)
New
Undecided
Unassigned

Bug Description

After installing VLC, libdvdread7 and libdvdcss2 my movie will still not auto-mount so that I can watch it. However, when I reboot the computer the optical drive now shows and will play the movie. This did not happen in 18.04 or when 20.04 first came out. Thinking this was a bug specific to Ubuntu, I tried Kubuntu, Opensuse, and Fedora all three distro's behaved the same way. This would seem to be a problem with HWE and how devices are recognized when plugged into USB ports. I do not have this problem with flash drives, just optical. I have verified that the problem is not the drive itself by testing it in Windows which mounts the drive right away and plays the DVD. It will also play the DVD in Ubuntu but only after a reboot with the drive remaining plugged in. If I unplug the DVD-RW USB drive and plug in back in, the device will not mount, although it does show it in the "Disks" utility.

Bus 002 Device 008: ID 0e8d:1887 MediaTek Inc. Portable Super Multi Drive

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.8.0-53-generic 5.8.0-53.60~20.04.1
ProcVersionSignature: Ubuntu 5.8.0-53.60~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-53-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun May 30 11:49:57 2021
GvfsMonitorError:
 This tool has been deprecated, use 'gio mount' instead.
 See 'gio help mount' for more info.
HotplugNewDevices:

HotplugNewMounts:

InstallationDate: Installed on 2021-05-30 (0 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed-hwe-5.8
Symptom: storage
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jack (jackct923) wrote :
Jack (jackct923)
description: updated
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