trackpad wont work after ubuntu installation

Bug #1923307 reported by Matthew
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.8 (Ubuntu)
New
Undecided
Unassigned

Bug Description

ideapad 3 15IIL05
model name: 81WE
S/N : PF2EG8KR

I just erased windows 10 off this laptop to replace with the latest version of Ubuntu LTS and as soon as i booted up Ubuntu the trackpad stopped working. i had to plug in a wireless mouse to continue installing Ubuntu. i ran a command in the terminal and my trackpad did not show up, but my logitech mouse did.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.8.0-48-generic 5.8.0-48.54~20.04.1
ProcVersionSignature: Ubuntu 5.8.0-48.54~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 10 08:24:03 2021
InstallationDate: Installed on 2021-04-10 (0 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed-hwe-5.8
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Matthew (gemini127) wrote :
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