immediate crash on boot HP Omnibook XE3-GF

Bug #1993078 reported by stiltskin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.4 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Immediate crash upon entering boot with linux-image-5.4.0-128-generic on HP Omnibook XE3-GF

Prior versions up to linux-image-5.4.0-126-generic work fine

I 8.3938581 Hardware name: Hewlett-Packard HP OmniBook PC GF M1 14 11/27/2002

[ 8.3931371 EIP: switch_to_asm+0x44/0x54

T A.3931941 Code: 54 e8 41 d2 bb 10 00 00 00 e8 07 00 00 00 f3 98 Of ae e8 eb 19 e8 87 00 00 00 f3 98 Of ae e8 eb f9 4b 75 e5 81 c4 80 00 00 00 <0f> ae e8 9d

Se 5f 5b 5d e9 9f ca 65 ff 8d 76 00 55 89 e5 50 e8 a3

L 8.393297] EAX: d22005c0 EBX: 00000000 ECX: 176a5b33 EDX: f653da00 [ 0.3933571 ESI: 00000000 EDI: f75f2d40 EBP: d21f9e88 ESP: f6537f94

L 8.393455] DS: 007b ES: 007b FS: 00d8 GS: 00e0 SS: 0068 EFLAGS: 00210082

[ 0.3935411 CRO: 80050033 CRZ: ffbff000 CR3: 1242e000 CR4: 000006f0

[ 0.393640] Call Trace:

[ 8.393746] Modules linked in:

L 8.393846] ---[ end trace 7de00da7437d5ef2

[ 8.393932] EIP: _switch_to_asm+0x44/0x54

[ 8.394814] Code: 54 e8 41 d2 bb 10 00 00 00 e8 07 00 00 00 f3 90 of ae e8 eb

f9 e8 07 00 00 00 f3 98 Of ae e8 eb f9 4b 75 e5 81 c4 80 00 00 00 <0f> ae e8 9d Se 5f 5b 5d e9 9f ca 65 ff 8d 76 88 55 89 e5 58 e8 a3

[ 8.394248] EAX: d22005c8 EBX: 00000000 ECX: 176a5b33 EDX: f653da00

[ 0.394388] ESI: 00000000 EDI: f75f2d48 EBP: d21f9e88 ESP: f6537f94 [ 8.394486] DS: 007b ES: 007b FS: 00d8 GS: 00e0 SS: 0068 EFLAGS: 00210082

[ 0.394492] CRO: 80050033 CRZ: ffbff808 CR3: 1242e800 CR4: 000006f8

[ 0.394594] Kernel panic not syncing: Attempted to kill the idle task!

[ 8.394683]---[ end Kernel panic not syncing: Attempted to kill the idle task! ]---
---
ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.4.0-126-generic.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: PCI [ESS Allegro PCI], device 0: Allegro [Allegro]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCI [ESS Allegro PCI], device 0: Allegro [Allegro]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: irgendjemand 1071 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCI'/'ESS Allegro PCI at 0x2000, irq 5'
   Mixer name : 'ESS Technology ESS1988'
   Components : 'AC97a:45838308'
   Controls : 25
   Simple ctrls : 19
CurrentDesktop: LXDE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-15 (1615 days ago)
InstallationMedia: Lubuntu 18.04 LTS "Bionic Beaver" - Release i386 (20180426)
IwConfig:
 enp2s8 no wireless extensions.

 lo no wireless extensions.
MachineType: Hewlett-Packard HP OmniBook PC
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-126-generic root=UUID=39604362-f78a-488e-9780-2a750f169be6 ro recovery nomodeset dis_ucode_ldr
ProcVersionSignature: Ubuntu 5.4.0-126.142~18.04.1-generic 5.4.203
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-126-generic N/A
 linux-backports-modules-5.4.0-126-generic N/A
 linux-firmware 1.173.21
RfKill:

Tags: bionic
Uname: Linux 5.4.0-126-generic i686
UpgradeStatus: Upgraded to bionic on 2020-11-18 (698 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/27/2002
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: GF.M1.14
dmi.board.name: N/A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: OmniBook N32N-101
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrGF.M1.14:bd11/27/2002:svnHewlett-Packard:pnHPOmniBookPC:pvrHPOmniBookXE3GF:rvnHewlett-Packard:rnN/A:rvrOmniBookN32N-101:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP OmniBook PC
dmi.product.version: HP OmniBook XE3 GF
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1993078

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
stiltskin (stiltskin) wrote (last edit ):

Due to the nature of the issue, I am unable to run apport with linux-image 5.4.0-128-generic

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
stiltskin (stiltskin) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected bionic
description: updated
Revision history for this message
stiltskin (stiltskin) wrote : CRDA.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : Card0.Codecs.codec97.0.ac97.0-0.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : Card0.Codecs.codec97.0.ac97.0-0.regs.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : CurrentDmesg.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : Lspci.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : Lsusb.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : PccardctlStatus.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : PciMultimedia.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : ProcEnviron.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : ProcInterrupts.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : ProcModules.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : PulseList.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : UdevDb.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote : WifiSyslog.txt

apport information

Revision history for this message
stiltskin (stiltskin) wrote :

apport from working linux-image 5.4.0-126-generic

stiltskin (stiltskin)
affects: linux (Ubuntu) → linux-signed-hwe-5.4 (Ubuntu)
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Does the laptop support AMD64? i686 is quite old and won't be support in newer releases..

Revision history for this message
stiltskin (stiltskin) wrote :

there's no AMD64 support.

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